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Emerald Spa Motor Inn

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#14 of 93 Hotels in Rotorua
Certificate of Excellence
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1 room 2 adults 0 children
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Emerald Spa Motor Inn
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357 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Whangarei, New Zealand
Reviewed yesterday NEW

We had a great stay here with a warm welcome from reception. Arnold and Chili are great hosts. The kids loved the pool especially as it is a salt pool. Will definitely be back. Also great recommendations for the area as well. The Thursday night market was awesome

Thank Nick B
Auckland, New Zealand
Reviewed 4 days ago NEW

Our room was small but lovely and clean. It was lovely having the spa in our room and the bathroom was well appointed. We loved having the heat pump as it was hot while we were in Rotorua but our room was lovely and cool. The owners were extremely helpful and knew the area well.

Thank Louise4nz
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review us. We are happy you enjoyed your stay in Rotorua and we hope to host you again soon.

Missoula, Montana
Reviewed 1 week ago

Located midst a veritable sea of hotels, this Motel is well kept and quiet. The in room tub spa seems to be very popular in Rotorua so you can shop around if you want one. Motel had a nice refrigerator, microwave, coffee plunger and all the plates, glasses, cutlery you might need. Nice for bringing in food for breakfast or...

Thank SadieMT
Li C, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. We hope you enjoyed your stay with us and trust you had a memorable soak in the tub. See you next time you are in Rotorua.

Reviewed 1 week ago

The hostess was very helpful and gave us 10% off coupons to several local attractions. The room was clean and tastefully done and everything looked like they had been recently updated. There was a large jacuzzi in the bathroom that we did not have the time to enjoy. The wifi speed was excellent and consistent. The rooms are in two...

Thank Aunachalam V
Li C, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for reviewing Emerald Spa Motor Inn. We hope you enjoyed your stay with us and hopefully we can host you again sometime. Thank you for commenting on our Wifi. We upgraded our Wifi just before Christmas and the speed is now as fast as you can get and unlimited, all included in our room rate!

Reviewed 1 week ago via mobile

Had everything you needed. Clean and tidy which is always a good thing. Owners and staff were really friendly too. Something very minor but I did think $4 each to use the washing machine and dryer was a lot especially as we had a night at the five star resort up the road which was only $2. But no real...

Thank Ciddo77
Li C, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. We hope you enjoyed your stay with us.

Wellington, New Zealand
Reviewed 3 weeks ago

We stayed here for three nights over Christmas, including Christmas Day. Very easy check in and the owner showed us to the unit and how to use the spa bath etc. We had a ground floor one-bedroom unit. It was roomy and seemed pretty new. We didn’t use the spa bath in the bathroom. Everything was very clean. The internet...

Thank KiwiLynda15
EmeraldSpa, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. We are surprised you found the internet slow as we had the Wifi upgraded only this month to virtually double the speed so we will have our iT guru come and check it. We look forward to hosting you again in future.

Reviewed 4 weeks ago via mobile

Whicked hotel, very tidy and modern decor. Very good value for money, as it has big comfy beds, large rooms, lots of tv channels & the jacuzzi in your bedroom is romantically located. Highly recommend for a couples retreat, so close to lakeside aswell.

Thank Jordan H
EmeraldSpa, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review, we are very happy you enjoyed your stay with us. Hope to host you again soon!!!

Reviewed 28 November 2016

The room we had was a two bedroom. Clean and tidy with large TV in lounge and smaller one in bedroom with Sky TV on both. Kitchen facility was very small and the overhead cupboards impeded using it other than to make a cup of tea. Cleaning the cups etc was difficult and awkward because it was difficult to get...

Thank Harry90
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for your review of Emerald Spa Motor Inn. We are sorry you found the cupboards impeded your ability to wash dishes. The kitchen being in the lounge has never been an issue. Our showers are powered by gas water heaters and we are surprised the temperature fluctuated as there are more heaters than we need so that the...

Reviewed 27 November 2016

Great Location only 10 mins walk to the centre of town, Great facilities, clean and comfortable and fantastic friendly staff. I dont normally make recommendations but with thsi place I would definitely recommend it to anyone traveling to Rotovegas

Thank Dave W
Arnold K, Owner at Emerald Spa Motor Inn, responded to this review

Thank you for taking the time to review Emerald Spa Motor Inn. It is great for us to read that our guests are happy with the quality of our premises and the managers who looked after you. Thank you for recommending us.

Reviewed 21 November 2016

We are very happy to give a review in regards to your lovely complex, staff, facilities and service all done with ease and a smile. You looked after a lovely couple with two children for us and we really appreciate how well you took care of them. 5 stars to you and your staff. We appreciate all that you helped...

Thank Karen R
Arnold K, Manager at Emerald Spa Motor Inn, responded to this review

Thank you for your review. We have a fabulous team and our aim is to ensure our guests have a comfortable stay. We are very happy to hear they enjoyed their stay.

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 

Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Price Range: RM496 - RM862 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
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Also Known As:
Emerald Hotel Rotorua
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#12 Luxury Hotel in Rotorua
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Questions & Answers

Here's what travellers have asked, with answers from Emerald Spa Motor Inn staff and other travellers.
2 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Looking down on the pool was great - Family room”
 of 5 bubbles B5538BPkarenr, 20 Nov 2016 | Read review
“Request a room away from the stairs. Just gets a little bit noisy in the morning with people walking up and down.”
 of 5 bubbles JaiMarie, 9 Oct 2016 | Read review
“Plenty of space to move around”
 of 5 bubbles C9431LQkarenc, 29 Sep 2016 | Read review
“Rooms with SPA and mountain-view .......”
 of 5 bubbles 923saugatd, 15 Jun 2016 | Read review
“Spa room had great views of the race course”
 of 5 bubbles dippy_sal, 16 May 2016 | Read review
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