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Exceptionally nice room , spacious clean and upmarket. Loved "save the planet" options.
The staff seemed genuinely nice and helpful including the room assistants who were friendly and acknowledged and talked to us.(not always so in other Hotels)
The restaurant staff were the same, making...More
Response from Mark D, Owner at The WaterfrontResponded 22 August 2016
I would like to thank you for taking the time to share your comments on trip adviser.
Its so nice to hear you enjoyed your stay and dinning experience with us in Salt restaurant.
We appreciate your business and we would love to...More
This is the second time staying at this hotel.
The first stay was great and they did not let us down on this visit, awesome staff who make sure everything was perfect for us.
The restaurant was awesome again with brilliant service, we highly recommend...More
Response from Mark D, Manager at The WaterfrontResponded 12 August 2016
Thank you so much for your nice comments.
I am very pleased to hear you had such a great time on your most recent visit in both the Hotel and Salt Restaurant.
We look forward to having you stay with us again soon,...More
Stayed 4 nights with my wife and kids. Greeted by a professional yet unwelcoming young lady. Was asked to pay on arrival for our stay, usually been given the option of paying during or on check out everywhere else we have stayed. Got the impression...More
1 Thank Fraser W
Response from Mark D, Owner at The WaterfrontResponded 20 July 2016
I am sorry to hear you thought your room was made up incorrectly.
However this was not the hotels wrong doing.
You booked via a 3rd party website and the info we received from them for the booking only stated that 4 people...More
There was not much to fault about our stay we only stayed one night but we loved it the room was worm quite comfortable big and the view was amazing in the morning then the cooked breakfast matched our high quality dinner we had the...More
Thank Tack U
Response from Mark D, Owner at The WaterfrontResponded 8 July 2016
Hello Jack U.
Hey thank you for the amazing feedback.
We are stoked you had such a great time from the moment you walked through the doors.
We would love to be your hosts again one day.
All the best - The Waterfront and Salt...More
This is a great hotel with large comfortable rooms, and an ocean view. It is close to walkways and parks. Add to that the wonderful staff, and it makes for a great stay. We were here for a week, and the staff soon knew what...More
Response from Mark D, Owner at The WaterfrontResponded 6 July 2016
It was our pleasure to be your hosts. Its pleasing to get comments like this from our valued guests. We agree with you, its the staff that make the hotel what it is.
Someone once told me : "A hotel without great staff...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$117 - US$173 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Romantic Hotel in New Plymouth
#6 Luxury Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Number of rooms
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New Zealand >
North Island >
Taranaki Region >
Also Known As
Waterfront New Plymouth ,
The Waterfront New Plymouth, New Zealand - Taranaki