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The Waterfront

249 reviews
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Traveller (60)
Room & Suite (41)
Dining (5)
Overview
  • Excellent55%
  • Very good34%
  • Average5%
  • Poor4%
  • Terrible2%
Travellers talk about
“salt restaurant”(17 reviews)
“the penthouse”(11 reviews)
“across the road”(19 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
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Reviews (249)Write a Review
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130
82
11
12
7
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All reviewssalt restaurantthe penthouseacross the roadcoastal walkwaywind wandocean viewwater frontin house restaurantlovely hotelroom was largecomfortable bedtwo blocksrestaurant staffexcellent locationpuke arikigood sizetasman sea
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61 - 65 of 242 reviews
Reviewed 22 September 2016

On-site parking, friendly and helpful staff, great room, beautiful views. The restaurant's bar is a good place to kick back and relax. Proximity to all amenities and the coastal walkway an absolute pleasure. Would definitely stay here again!

Thank utahiggs
Response from Mark D, Owner at The WaterfrontResponded 27 September 2016

Hi Utahiggs, Thanks for your superb comments. We are delighted you enjoyed stay with us and found our location excellent. Its the best location in New Plymouth by far for accommodation and food. We wish you well. Regards The Waterfront Hotel Team

Reviewed 18 September 2016

With money to spend, this is by far to a high standard of quality, service and atmosphere. The staff are so helpful and friendly. Great amenities to the city and the walkway on a beautiful day. Lovely clean room with comfortable bed. It was very...More

Thank Angela J
Response from Mark D, Owner at The WaterfrontResponded 26 September 2016

Hello Angela J, Thank you very much for the fantastic feedback. This means a lot to the entire team of staff, whom make the hotel what it is. I am delighted we left a great impression with you. Thanks and Regards The Waterfront Hotel Team.

Reviewed 8 September 2016 via mobile

Friendly helpful staff... large clean and quiet room with ocean views....awesome breakfast looking over the beach. Would totally recommend this venue as it is centrally located for shopping and sight seeing

Thank Lin L
Response from Mark D, Owner at The WaterfrontResponded 12 September 2016

Hello Lin L Thank you very much for your great comments. Its nice to know you had a great time staying with us. Best regards The Waterfront Hotel Team.

Reviewed 23 August 2016

Our second stay at this wonderful venue. Just the BEST, would not stay anywhere else. The evening staff at the restaurant made our stay so memorable, Dan and the Flying Scotsman are such a good team. Room and view, just everything is so wonderful. Do...More

Thank Samson631
Response from Mark D, Owner at The WaterfrontResponded 30 August 2016

Hello Samson631. I would like to thank you for choosing to stay with us at The Waterfront Hotel. Its great to hear you were so impressed with hotel and our staff, especially Dan and Luke in Salt restaurant. We would love to have you back...More

Reviewed 23 August 2016

We stayed we enjoyed and rate the waterfront as the best hotel in newplymouth . Upon arrival the evening staff were so helpful and obliging we had a small problem with the sky tv the staff changed our room to get the problem sorted very...More

Thank jelacapaul
Response from Mark D, Owner at The WaterfrontResponded 24 August 2016

Hello Jelacapaul Thank you so much for you fantastic comments. Very sorry about the sky issue with your room, but very happy we got it sorted for you nice and quickly. We do hope to have the chance to host you again one day, Until...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#8 Luxury Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$116 - US$353 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#8 Luxury Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Room types
Suites, Non-Smoking Rooms
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Traveller (60)
Room & Suite (41)
Dining (5)
Hotel & Grounds (21)
Bathroom (7)
Questions & Answers
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Umfoloz1
13 September 2014|
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Response from Umfoloz1 | Reviewed this property |
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Room Tips
"It's a small pretty quiet city. When we had the balcony door open we could hear a bit of traffic but when..."
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"We stayed in a room on the second level and our balcony looked across quite a busy road and shops and we..."
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"Ask for a sea view"
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"third floor is views. business rooms are second level"
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