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Hilton Lake Taupo

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#7 of 71 Hotels in Taupo
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Lake Taupo
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1,825 Reviews from our TripAdvisor Community

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Showing 1,767: English reviews
Busselton, Australia
Reviewed 2 days ago NEWvia mobile

Stayed here overnight, just passing through. Although the front office attendant was very helpful the remainder of our stay was only average. The room lacked any quality appointments (tiny TV) tiny minibar with only a packet of pringles in it. The hotel then tried to charge us for 2 waters and 2 confectionary bars $20 that we didn't consume! The...

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Helpful?
Thank DazHch
Exmoor National Park, United Kingdom
Reviewed 3 days ago NEW

This is a lovely hotel on the edge of Taupo. Lovely modern well maintained bedrooms. Nice outdoor pool and fitness centre. The inhouse bistro is okay but could be so much more. Super grounds. good and plentiful parking. Helpful team members.

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Helpful?
Thank bardswalk
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear bardswalk, Thank you for taking the time to post your 5 out of 5 review on line. I welcome all feedback as it helps us understand where we do well and where we can improve. We here at Hilton Lake Taupo pride ourselves on providing our guests the highest level of service and it gives me great pleasure when...

Reviewed 3 days ago NEWvia mobile

After been travelling for a long time we needed to stop for a couple of days and have a bit of luxury We chose the Hilton and glad we did Our room is very spacious with a balcony We have free wifi that is so quick, a pool and a gym There is also a bistro with a very nice...

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Helpful?
Thank Anita E
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Anita E, Welcome to Aotearoa, Taupo and us here at Hilton Lake Taupo. We appreciate you sharing you precise and honest feedback and are delighted you had an enjoyable stay. Your review for our on site restaurant Bistro Lago is also appreciated and it looks like you are enjoying some great travels around this beautiful country. Many thanks for...

Rotorua District, New Zealand
Reviewed 3 days ago NEW

We recently stayed at the Hilton Taupo. We had excellent service and the staff were really friendly and helpful. The room was lovely and the view to the lake and Mt Ruapehu was gorgeous. We dined at the restaurant and the food was exceptional. I would definitely recommend staying here and look forward to returning.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tracyub
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Tracyub, Hello again Tracy, thank you for sharing your 5 out of 5 review here on TripAdvisor. As per our earlier correspondence, I am pleased you had a lovely time, the team are already working on the small "tweaks" you suggested and we look forward to seeing you again. Kind regards Annika Worth Hotel Manager

Reviewed 4 days ago NEWvia mobile

A very good stay at Hilton Taupo, beds are really comfortable and our room was big enough for rolling out a yoga mat on the floor. Some noise from the pool area ( our room was in the 4th tower on ground floor ) where children played in the water. Helpful staff, good breakfast buffet with welltasting croissants. The bathroom...

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Helpful?
Thank waldenstromk
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear waldenstromk, The team and I appreciate you taking the time to post your review on TripAdvisor. We a pleased you had a lovely time here with us and hope to see you again in future. Kind regards Annika Worth Hotel Manager

Auckland, New Zealand
Reviewed 5 days ago NEW

I feel compelled to give a review, given the number of negative reviews about the breakfast, that nearly put me off staying here. We booked a one bedroom apartment and stayed in room 221 which was on the second floor (of four) and had magnificent views of Lake Taupo and the mountains in the distance. The apartment was very modern...

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Helpful?
Thank Brendon R
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Brendon R, Thank you for sharing your review. In all honesty, it is not only refreshing but also exciting to receive some positive feedback regarding our breakfast service. We have put in and will continue to put extra efforts in to this area of the hotel. What you have detailed on your review gives other travellers an insight on...

Sydney
Reviewed 1 week ago NEWvia mobile

Checked in for a 3 night stay. We booked a King plus room, ground floor facing the lake. We had a partial view of the lake. For a 5 star hotel this place is lacking the 5 star offerings. There is no concierge to carry your bags to your room, only a half hearted offer from the lady behind the...

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1Thank BMW323-coupe
Washington state
Reviewed 1 week ago NEW

The room was a good size, living and dining areas and bedroom. The bathroom was surprisingly small and there was very little room to put toiletries or hang clothing. The heated towel rail was a pleasant and welcome surprise. We aren't sure why they had two security doors (with a vestibule) to get into the rooms. The room overlooked the...

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Helpful?
Thank Windy327
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Windy327, It was our pleasure to welcome you to us here at Hilton Lake Taupo last month and we a pleased you had a comfortable stay. Our Mountain wing was completed in 2009 and although it may feel like there are doors to pass through, it does help with any noise whilst ensuring optimal Fire Safety. We look forward...

Auckland, Auckland, New Zealand
Reviewed 1 week ago

This is our 3rd stay and it is always a pleasurable experience. Helpful, friendly staff. Top quality restaurant. Spotlessly clean rooms. A beautiful pool, spa and fitness area. Undercover parking available for a small cost. A real treat

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank prattbunch
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear prattbunch, Thank you for sharing your favourable review. We a pleased you enjoyed your time with us. Kind regards Annika Worth Hotel Manager

Reviewed 1 week ago via mobile

Stayed here as part of a wedding. Beautiful room and function area. Standard room had a lovely big bathroom, bath, underfloor heating. Be aware that some rooms are right above the function room and don't have sound proofing!

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Helpful?
Thank Courtenay W
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this review

Dear Courtenay W Thank you for you review. As part of a function/wedding and/or celebration - rooms are allocated to those attending for that reason. Guests will be celebrating and therefore other guests accommodating with us are uninterrupted during their stay. We are pleased everything in the room met your expectations. Kind regards Annika Worth Hotel Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 

Additional Information about Hilton Lake Taupo

Address: 80-100 Napier Road, Taupo 3330, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: RM633 - RM1,676 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Agoda and Travelocity so you can book your Hilton Lake Taupo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo
Hotel Style:
#2 Business Hotel in Taupo
#4 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Lake Taupo staff and other travellers.
8 questions
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Questions? Get answers from Hilton Lake Taupo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a room facing the lake (not on the pool side) and not on the ground floor”
 of 5 bubbles brendonr531, 11 Jan 2017 | Read review
“Mountain side would be quieter”
 of 5 bubbles Windy327, 9 Jan 2017 | Read review
“great views, quiet hotel, resort feeling”
 of 5 bubbles , 1 Jan 2017 | Read review
“Higher up rooms had better views (both directions) as well as feeling abit more private”
 of 5 bubbles MrsBails83, 30 Dec 2016 | Read review
“Ground floor by pool area a bit noisey when guests arriving /leaving witheir suitcases being pulled along ,and noise from pool patrons .”
 of 5 bubbles HelenLM1971, 25 Dec 2016 | Read review
5 of 5
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