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The Reef Resort - Heritage Collection

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#3 of 69 Hotels in Taupo
Certificate of Excellence
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1 room 2 adults 0 children
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The Reef Resort - Heritage Collection
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494 Reviews from our TripAdvisor Community

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Wellington, New Zealand
Reviewed 6 days ago NEWvia mobile

We picked property after reading TripAdvisor reviews. Stayed two nights and were not disappointed.Unit was very clean & tidy.No road noise with all units close to the two wonderful pools.Very helpful & friendly staff.Property is right on the lake front and as a bonus property has bikes you can use at no cost.About 5-10 min drive to Taupo CBD. Very...

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Helpful?
Thank MikeGlobal
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Hi MikeGlobal Thank you so much for taking the time to write a review for us. We are so pleased that you enjoyed your stay here with us and you enjoyed our complimentary bikes! Hopefully you are still enjoying the brilliant sunshine and enjoying your holiday. We look forward to having you stay again in the future. Warmest Regards Sharon...

Gisborne
Reviewed 6 days ago NEW

Once again another fantastic stay. Rooms are spacious, clean and comfy. Amazing lake views and access. The bed is so warm and snugly too. Our hosts were really friendly and helpful. So much fun to grab one of the Reefs bicycles and ride along the lake.

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Helpful?
Thank Tasj P
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Hi Tasj Thank you so much for your fabulous review! It was such a pleasure to have you stay with us and we are so pleased that you had a great time. We hope the Skydiving was amazing! We look forward to having you stay with us again in the future. Thank you once again for taking the time to...

Auckland, New Zealand
Reviewed 1 week ago

The room was great, very clean and had all the gadgets that we needed. The thing that sets this hotel apart from the rest of them is their amazing staff. They were exceptionally friendly and helpful. Attention and care was put in even the smallest detail. We would highly recommended this resort to anyone and are looking forward to returning!

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Helpful?
Thank asilwashere
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Hi Asilwashere It was so delightful to have you stay with us and thank you so much for your wonderful review. We are so glad that you had a great time with us and we are looking forward to you returning for another stay! Take care & Warmest Regards Sharon & Rob Bell Managers

White Pine, Tennessee
Reviewed 1 week ago

Our huge room was just off the lobby on 2nd (ground) floor. Large kitchen, dining and living areas with large, comfortable bed. Bathroom was also large with nice shower tub. The only issue I had with the bath was not much vanity counter space for such a large bath. Balcony was large with good views of lake and mountains but...

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Helpful?
Thank Jonathan L
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear Jonathan L Thank you so much for taking the time to write a review. It means so much to know that our guests have enjoyed their stay here and that everyone was comfortable. The pools are such a popular amenity here at the Reef Resort and our guest come back time after time to use them. We are so...

Reviewed 1 week ago

Parking was simple, arrival into the lobby was late at night, press the call bell as desk was unattended, greeted by a friendly man presumably the owner very promptly. Check in was fast and seamless. Already displayed great hospitality, offering maps, and tips of what to do in Taupo. Quick brief on the hotel, I.E Location of spa and pool,...

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Helpful?
Thank Brandon T
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear Brandon T Thank you so much for taking the time to write a review for the Reef Resort. We are absolutely delighted that you enjoyed your stay here with us and that you enjoyed your room and the facilities. We do hope that you will be able to stay with us again in the near future and that next...

Auckland, New Zealand
Reviewed 1 week ago via mobile

We stayed for just one night & wished we could have stayed longer...! Our room was clean and spacious and the view was amazing...even better was the fact that the heated pool & spa were literally steps away...we can't wait until we return here again.

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Helpful?
Thank MichMill018
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear MichMill018 Thank you so much for taking the time to write a review for us here at the Reef Resort. I am delighted that you enjoyed your stay here with us and hope that you will be able to stay with us again in the very near future. Take care Warmest Regards Sharon & Rob Managers

Darlington, United Kingdom
Reviewed 2 weeks ago via mobile

Easy to find, easy parking, 20 min lakeside walk to centre of town (or 5 mins down the road by car). Friendly hosts. Apartment was very clean with comfortable bed and kitchen had everything we needed to cook simple meals. We had an apartment leading out to the pool and hot tub and the resort backed onto the lake. In...

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Helpful?
Thank Kathryn2063
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear Kathryn2063 Thank you so much for your lovely review. It was our pleasure to be able to host you while you stayed here with us and hope that we will have the opportunity to be able to again in the very near future. Once again, thank you so much for your wonderful comments Warmest Regards Sharon & Rob Managers

Kirkland
Reviewed 2 weeks ago

I'd like to give this a 4.5 rating, but can't...so I did a 4. Would recommend. It's really a lovely place. They do have some units right on the lake. The one I had , had a nice view of the lake, but over the pool and around the motel next to it. Still a great view. Room was spacious,...

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Helpful?
Thank Jim G
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear Jim G Thank you so much for taking the time to write a review for the Reef Resort. We are delighted that you enjoyed your stay here with us and enjoyed your room. Our housekeeping staff take prided in their work to make sure that the accommodation is very clean and comfortable. I hope that you will be able...

Melbourne, Australia
Reviewed 2 weeks ago

We stayed in the 1 bedroom apartment, the room was clean and had everything we needed. Two bathrooms was excellent for our family. The bed was comfy and provided us all with a good night sleep. The pool was at our doorstep, literally being able to step through our balcony door and into the pool. The hosts were amazing, their...

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Helpful?
Thank brownekasey
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear Brownekasey Wow! what a fabulous review! Thank you so much and we are delighted that you enjoyed your stay here with us and thoroughly enjoyed our facilities. We hope that the rest of your holiday was excellent and you managed to unwind as that is what rest and relaxation is all about! Hopefully you will be able to stay...

Reviewed 2 weeks ago via mobile

We thoroughly enjoyed our stay. The room was very tidy and location very central. The staff were very friendly and accommodating. Would definitely stay there again! Also child friendly - we took our 6 month old baby and saw that there was babysitting services available which could be a good service to use. Great facilities such as pool and very...

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Helpful?
Thank Alex K
SharonAndRobBell, Manager at The Reef Resort - Heritage Collection, responded to this review

Dear Alex K Thank you so much for your lovely review and for taking the time to write it for us. It mean a lot to us to know that you have enjoyed your stay with us and that you would definitely stay with us again! We do try hard to make our guests comfortable during their time here as...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 

Additional Information about The Reef Resort - Heritage Collection

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: RM497 - RM2,143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Resort - Heritage Collection 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#2 Luxury Hotel in Taupo
#2 On the Beach Hotel in Taupo
#2 Family Hotel in Taupo
#2 Spa Hotel in Taupo
#4 Romantic Hotel in Taupo
#4 Business Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Resort - Heritage Collection staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your togs, heated pool is a must”
TasjP, 21 Apr 2017 | Read review
“Get a room on at least 3rd or 2nd floor with balcony facing the lake”
JDL1966, 19 Apr 2017 | Read review
“For the ultimate in luxury book the 3 bedroom apartment. It will not disappoint.”
brownekasey, 9 Apr 2017 | Read review
“Our second floor pool view room, also had a great view over the lake :)”
Stephirey, 8 Mar 2017 | Read review
“Even without an upgrade, this hotel is a fantadtic location”
jand2017, 22 Feb 2017 | Read review
5 of 5