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The Reef Resort

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#2 of 71 Hotels in Taupo
Certificate of Excellence
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447 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Auckland, New Zealand
Reviewed 14 September 2016

Awesome room.. awesome view of lake and mountains.. totally awesome hot pool.. awesome staff, you wouldn't know they were there until you need them.. our second time there and we will be back again.. thank you for another great time in Taupo

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Helpful?
Thank Clashical
Julie M, Manager at The Reef Resort, responded to this review

Thank you for you raving review. We are so glad you loved your stay here! Our hot pools sure are awesome! Definitely a great place to enjoy your birthday. We look forward to seeing you next time. Kind regards Julie and Khan - Managers

Wellington, New Zealand
Reviewed 12 September 2016

Lovely room, excellent amenities make this a top place to stay. Thoroughly recommend to all. Obliging staff, very helpful and accommodating. Clean property to every detail which makes for a relaxing and pleasant environment to be in. Thank you and well done. Seldom do you find a place these days that is cleaned so well.

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Helpful?
Thank Glenys1
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your wonderful review. It's just so awesome to hear how our guests have loved their stay with us. We pride ourselves on having a hard working team to keep this place tip top. We will be sure to pass on your comments to our fabulous housekeeping team. Thank you again. Kind regards Julie and Khan - Managers

Hamilton, New Zealand
Reviewed 10 September 2016

We have stayed at The Reef Resort several times and always enjoy our stays here. The staff are so friendly and accommodating nothing is ever a bother. The rooms are immaculate and always spotless and have everything you need. The pool and spa a real treat lovely and warm . We can not speak more highly of this beautiful complex...

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Helpful?
Thank Annette A
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your top rating review. We love being able to provide a place where our guests feel welcome and looked after. Our amazing team of housekeepers work hard at keeping our rooms to an excellent standard so I will be sure to pass on your comments to them. Thank you again for your lovely review. Kind regards Julie...

Tauranga, New Zealand
Reviewed 9 September 2016

Top class customer service,top class amenities,plenty of off street parking,everything looks like new..all at a reasonable rate! What more could you ask for! We have stayed in Taupo on numerous occasions and find all of the accomodation providers to be very good but The Reef and its team stand out above the rest! We WILL be back!

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Helpful?
Thank JackoCallesen
Julie M, Manager at The Reef Resort, responded to this review

Wow thank you for you raving review! We love hearing how our guests have enjoyed their stay with us. Providing excellent service is priority for us. We look forward to your next visit to taupo :) Kind regards Julie and Khan - Mangers

Reviewed 8 September 2016 via mobile

We booked for 2 nights but ended up staying for 3. We loved this place. Had a great room with fantastic views over the lake. Room was very comfortable (room 9), clean & modern. Very friendly & helpful. Surprisingly very affordable considering the lakefront location. I would highly recommend.

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Helpful?
Thank Peter H
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review. With room 9 being on our top floor it definitely guarantees amazing views of the lake and mountain. Glad you enjoyed everything about your stay. Was lovely to meet you both. Kind regards Julie and Khan - Mangers

Hamilton, New Zealand
Reviewed 4 September 2016 via mobile

Friendly hosts, well appointed and super clean room, great facilities and lake access at your door. Very competitive price too. Will definitely visit again and very highly recommend - great place for couples and for families as there are a range of room options.

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Helpful?
Thank pinkstring12
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review. We are so glad you enjoyed your stay with us. Our housekeepers work hard to maintain an excellent standard in our rooms so I will be sure to pass on your comments to them. Thank you again and we look forward to seeing you next time. Kind regards Julie and Khan - Managers

Auckland Region, New Zealand
Reviewed 4 September 2016

The Reef Resort delivers everything for a great stay. It’s location is one gate away from the lake edge and walking/biking path. Julie and Khan offer genuine, warm hospitality and service, and completely deliver on their website ‘your satisfaction is our number 1 priority’. The room was spotlessly clean, had interesting and modern decor and nice touches including plunger coffee...

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Helpful?
Thank kiwiana7902014
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your wonderful review. We love being able to provide a place to stay where our guest can go away feeling they have had an amazing experience. It's great hearing feedback. We have an outstanding team of housekeepers so will be sure to pass on your comments to them. Thank you again. Kind regards Julie and Khan -...

Auckland, New Zealand
Reviewed 2 September 2016

We had a lovely stay at the Reef Resort! The view was amazing and the facilities provided were exactly what we wanted. The room was bigger than we hoped and the staff were super friendly and helpful! Can't wait to come back.

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Helpful?
Thank rachelsmith1232016
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your lovely review. We are so glad you enjoyed your stay with us. The views sure are amazing. We look forward to seeing you next time. Kind regards Julie and Khan - Managers

Reviewed 31 August 2016 via mobile

The views, the staff, and the facilities are all top notch. The rooms are well appointed and the free WiFi is always a plus, especially while away on business trips. I had a few less than fantastic experiences with motels in Taupo but was blown away by Julie and Khan. Top marks.

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Helpful?
Thank Jeff P
Julie M, Manager at The Reef Resort, responded to this review

Thank you for your top rating review. We love hearing feedback of how our guests enjoy their stay with us. Free unlimited wifi sure is the way to go. Glad you found a place you love to come back to. See you next time. Kind regards Julie and Khan - Managers

Reviewed 31 August 2016

I stay here regularly for work and always walk away feeling super satisfied!! Julie and Khan do a wonderful job of making you feel very welcome and comfortable during your stay. The rooms and facilities are all well presented and impeccably clean!!!! The pool area is lovely and a great spot to relax in, aswell as having easy access and...

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Helpful?
Thank Kristen H
Julie M, Manager at The Reef Resort, responded to this review

Thank you for you glowing review. We love seeing our regular guests and knowing they've had a comfortable stay is great. We work hard to provide a welcoming stay. I will be sure to pass on your comments to our amazing housekeeping staff. We look forward to your next visit. Kind regards Julie and Khan - Managers

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Amenities

Highlights
  • Free Parking
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
Official Description (provided by the hotel)
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 

Additional Information about The Reef Resort

Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: RM479 - RM2,496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
Reservation Options:
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo
Hotel Style:
#1 Spa Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Family Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Romantic Hotel in Taupo
#4 Business Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from The Reef Resort staff and other travellers.
2 questions
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Questions? Get answers from The Reef Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View from room no.10 and 11 is very good”
  • View from room no.6
 of 5 bubbles Bhaskarbvr, 6 Dec 2016 | Read review
“Select a room with a lake view, this points you on the 1st or 2nd floor where the best views are.”
 of 5 bubbles darrenhO7899WQ, 20 Nov 2016 | Read review
“Upper floors for a view of the lake”
 of 5 bubbles Simon826, 11 Nov 2016 | Read review
“Room 009 was a good room as it was on the corner of the building at the top so only had 1 room next door to us.”
  • View of Lake Taupo from room 009.
 of 5 bubbles ah007809, 6 Nov 2016 | Read review
“I would sacrifice the view to be handy to the pool. This area is also more sheltered from the wind.”
 of 5 bubbles BigJohn116, 15 Oct 2016 | Read review
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