One night stay here at Voyager Apartments. Got a very sharp last minute price via the website. I was looking forward to a stay in what was pictured to be a lovely spacious apartment. Parking is directly outside the unit, not sure what you would do if there were two families staying as there is only one car park allocated per unit. Would probably have to park on the road I guess. Down stairs is a room that houses a couch, easy chair, TV, 4 seater Table and Chairs and a small Kitchenette. To call it a kitchen would be a stretch. You could cook a meal, but it's not a full sized kitchen. Small Bar Fridge, small oven and dish draw. Under the stairs is a combined washer/drier unit. I took the chance after several days on the road. Not matter what I tried, clothes always came out smelling funny. Sent them through several times with always the same result. Behind a locked door was what I assumed is a second bedroom. I had only booked a one bedroomed apartment so that was all good. There is also a small bathroom with a toilet and shower. Upstairs is a large bedroom with french doors out to a wonderful balcony, and bi fold doors into a bathroom with a large spa bath and a toilet. Spa bath had a shower head attached to the tub, but for a proper shower you have to go downstairs. King Sized bed with a small TV wall mounted by the wardrobe. The Good: Great Location, close enough to the lake, but without the road noise that comes with being on Lake Tce. Short driving distance to town. Good Linen, sheets and towels ect. Very clean and tidy Friendly staff Small swimming pool which is a delight. The Bad: The extractor fans in both bathrooms are SO DAMN NOISEY. Cannot hear yourself think. A spa bath with a horrendous whiring extractor fan was in no way relaxing. Could even hear it over the noise of the shower. There is a window high up above the stair well, which is near enough facing east. No blind or anything over this which let in SOO much light into the bedroom early. Wallpaper throughout the apartment was peeling and needs attention. TV in bedroom was super fuzzy and nearly unwatchable. It just feels dated and tired. It is in need of some love and care. Would stay again if I could get a similar price, but I certainly dont feel it would represent very good value for money if I had paid the full rate. There are far better places in Taupo that offer value for money. If you can get a sharp price though, Voyager is a good place to rest your head for the night. …
Good points were the office staff were friendly and efficient upon our arrival and our apartment was clean and spacious. The not so good included the joint bathroom with the kids always locking our door into it and forgetting to unlock it and the shower leaked onto the floor from a broken seal. The upstairs smelt a bit musty. The real disappointment was the kitchen. There were only two hobs and they had one temperature - extremely hot, making cooking on them a challenge. The other thing for an apartment of this size where people stay for some time is the size of the fridge - only a mini bar type thing. Dishwasher was close to useless.
Another 3 days at these great apartments. Always clean and well appointed with a large bedroom and kingsize bed upstairs with spa bath and a smaller bedroom downstairs with two single beds in it. A comfy lounge/kitchen downstairs with parking outside the unit.
Had a lovely stay here, receptionist was quick and to the point. We only stayed one night but were lucky enough to have been gifted wine and chocolates on arrival due to celebrating our engagement. Room was clean and couldnt fault. Loved the two story, would definitely recommend.
Maintenance needs to be current. Lots of small faults, shower seal base needed repair. We reported on first day and still not fixed after four days. Wallpaper on walls was peeling off. Cleaning staff were extremely helpful and friendly. However as we have Disability Permit we were told that we were not allowed to park in Disability Parking Spot. The Vehicles they allowed to park there, not one had a Disability Permit. Very Discrimatory and Illegal. Would not recommend due to there treatment of Disabled persons. Photos of three of the offending vehicles. When I complained again when I handed in the Room key. The Office staff could not explain why Disability Permit Holders were not allowed to park in Disability Parking Spot (Marked). Still no apology or response from management.