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Wairakei Resort Taupo

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#20 of 71 Hotels in Taupo
Certificate of Excellence
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Wairakei Resort Taupo
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637 Reviews from our TripAdvisor Community

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Showing 627: English reviews
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Reviewed yesterday NEWvia mobile

We found our room on the ground floor extremely comfortable. Did have some noisy neighbours in the morning though! That is the problem with long corridors and guests going to breakfast before catching their tourist bus!

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Helpful?
Thank MandyJKim
Whitianga, New Zealand
Reviewed 4 days ago NEW

i am aware the biker meeting was a windfall for the management, for a ordinary guest like us (a family it was hell.) partying until 11.30 the time i asked the night manager to stop it, what addmittingly worked. now after reading the reviews i am aware they have booked me in the oldest rooms avaiable (thanks for that) and...

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Helpful?
Thank halanke
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear halanke We sincerely thank you for choosing to stay with us and taking the time to give us your feedback. Please accept our apology for the hotel being fully booked and you did not have a quiet and relaxing time with us. Please contact myself if you could give us another opportunity to welcome you back in the future....

Paraparaumu, New Zealand
Reviewed 5 days ago NEW

Wairakei Resort is still worth a visit although it could do with a face lift. All the staff were extremely helpful and pleasant, but we did have a few issues with housekeeping. On arrival we found a used wet towel on the back of the bathroom door. We threw this into the hall and immediately notified housekeeping. It was still...

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Helpful?
Thank Mary G
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Mary G We thank you very much for staying at Wairakei Resort Taupo. We are pleased to know that you enjoyed your stay and our friendly team assisted you well. Please accept our apology for the housekeeping services were not as of usual standard. We have passed on your feedback to our housekeeping manager for her review. The hotel...

Reviewed 5 days ago NEW

The room we stayed in is perfectly fine, starting to get a little bit worn, but only slightly. Offered a bigger room to put a trundler in. Staff just helpful and lovely. Stayed a few times before as our go to stay over hotel when traveling as we get looked after, good food androids are happy. Stuff to do for...

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Helpful?
Thank Sian H
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear Sian H Many thanks for choosing to stay at Wairakei Resort Taupo. We are pleased to know that you and your family members had a great time with us enjoying our facilities. I will pass your feedback about our restaurant to our restaurant team for their review. Looking forward to welcoming you back in the future. Kind regards, Hiro...

West Yorkshire
Reviewed 1 week ago

We stayed here for two nights and found it to be a good location for a stop over enroute north. It is just 5 minutes off the SH5 and about 15 minutes drive into Taupo. We were in a block of 3 floors on the 1st floor. I would have preferred to be on the top floor because you can...

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Helpful?
Thank WestYorksHomebird
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear WestYorksHomebird Thank you very much for choosing to stay at Wairakei Resort Taupo. We are very pleased to read that you had a great stay with us. Please do not hesitate to let us know your room preference at a time of booking and we will try our very best to accommodate your needs. Please accept our apology for...

Auckland, New Zealand
Reviewed 1 week ago

Great event organisation at the Wairakei Resort - 80 cars and 170 people! Plenty of parking, and plenty of space for all to enjoy. I was really impressed with the organisation of our dinner dance - all the food arrived at the table hot and beautifully presented, no request was too much and all were swiftly delivered. There's plenty of...

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Helpful?
Thank visit453
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear visit453 We thank you very much for staying with us over the event and we are thrilled to know you enjoyed your stay with us. We are very happy that the event went well and all the attendees had a great time here in Taupo. Looking forward to welcoming you back in the future. Kind regards, Hiro Ogata Front...

uk
Reviewed 1 week ago via mobile

We were concerned reading some of the recent reviews, but we were very pleased with our excellent room (in the 700's), two comfy (maybe a bit soft for some) beds and plenty of space. Nice patio to sit out on and no complaints about noise. A rather curious wifi arrangement with two sets of (limited) free WiFi access. The hotel...

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Helpful?
Thank severus
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear severus Thank you very much for staying at Wairakei Resort Taupo. We are very pleased to know that you enjoyed your stay especially your room. We do have more complimentary WIFI so please contact reception if 650MB/day is not enough for you anytime. We are also happy to know that you enjoyed your dinner with us too! Looking forward...

Sydney, Australia
Reviewed 2 weeks ago

Some friends and I were driving from Auckland to Palmy quite late and decided to look for a hotel at midnight as we were tired. We were lucky enough to find the Wairakei resort! The rooms were spacious and very clean. We had 2 double beds which were very comfortable and the bathroom was well stocked. Everything that you would...

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Helpful?
Thank t_la1982
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear t_la1982 Thank you so much for choosing to stay with us at Wairakei Resort Taupo and taking the time to give us such encouraging feedback! We are very happy to see you enjoyed your stay with us and our team assisted you very well on check in and out. We do have so many facilities such as heated swimming...

Gosford, Australia
Reviewed 2 weeks ago

This was a last minute booking as we decided to change our plans. After having a bad experience at another hotel in Taupo we decided to look elsewhere and found this gem. Location - While it is about 10 minutes from town if you have a car it wouldn't be a problem, without a car you might find it a...

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Helpful?
Thank astro112
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear astro112 We sincerely thank you for choosing to stay with us at Wairakei Resort. We are very pleased to know that you enjoyed your stay at our hotel very much. Looking forward to welcoming you back !! Kind regards, Hiro Ogata Front Office Manager

Reviewed 3 weeks ago via mobile

If you book into this hotel be sure you do not stay in block 400. The sound proofing does not appear to exist. It was so noisy that you felt as if everyone in the block was in the same room. I dont usually write reviews but this must be the worst place I have ever stayed regarding eccessive noise....

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Helpful?
1Thank TinaSmith2489
Hiro_Ogata, Front Office Manager at Wairakei Resort Taupo, responded to this review

Dear TinaSmith2489 Thank you very much for choosing to stay with us and we are sorry that we did not meet your requirements. The hotel refurbishment is planned for the 400 room wings to avoid this issue in the future. Looking forward to welcoming you back in our superior rooms in the future. Kind regards, Hiro Ogata Front Office Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Wairakei Resort Taupo is located only 5 minutes north of Taupo town centre, offering superb hotel and villa accommodation in Taupo with excellent indoor & outdoor leisure facilities and dining options, as well as a being a purpose built Taupo conference venue. All situated in a stunning historic setting, close to Taupo’s many activities and attractions. ... more   less 

Additional Information about Wairakei Resort Taupo

Address: 640 Wairakei Drive, Taupo 3384, New Zealand (Formerly Bayview Wairakei Resort)
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: RM417 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wairakei Resort Taupo 4*
Number of rooms: 187
Reservation Options:
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Also Known As:
Bayview Wairakei Hotel Taupo
Hotel Bayview Wairakei
Hotel Style:
#10 Business Hotel in Taupo
#12 Luxury Hotel in Taupo
#14 Family Hotel in Taupo
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Questions & Answers

Here's what travellers have asked, with answers from Wairakei Resort Taupo staff and other travellers.
1 question
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Port Elizabeth, South Africa
4 months ago

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Questions? Get answers from Wairakei Resort Taupo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for ground near the bar and pool”
 of 5 bubbles , 19 Mar 2017 | Read review
“The 900's wing faces a garden and the sunset one side or parkland on the other.”
 of 5 bubbles visit453, 14 Mar 2017 | Read review
“Most are dated but have balcony or terrace. Rooms with evening sunshine would be best”
 of 5 bubbles P2100YKstevem, 24 Feb 2017 | Read review
“Don't stay in the 400 Block!”
 of 5 bubbles KiwisHoliday, 20 Feb 2017 | Read review
“Consider the options carefully”
 of 5 bubbles Scoobster26, 16 Feb 2017 | Read review
5 of 5