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Taupo Urban Retreat

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Taupo Urban Retreat
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176 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Reviewed 1 week ago via mobile

We stayed in a double and were surprised to find it was also ensuite. It was comfortable and quiet. The staff were lovely and very helpful. Chilli meal was delicious for just $5. Kitchen quite small, but not too busy. Great location. Would recommend to anyone!

Thank Gem M
Edinburgh, United Kingdom
Reviewed 31 December 2016 via mobile

We checked in at 8.30pm and the woman at reception was very friendly. Initially there was three of us on the booking then we needed to add an extra person on and they managed to put us all in the same room which we were very pleased about. The room wasn't the biggest but we were just on an overnight...

Thank MollsB94
Solarpowered_12, Owner at Taupo Urban Retreat, responded to this review

Thank you for your comments. We are hoping to do some alterations to improve the bar area so that it might be expanded slightly and remove some of the cluster from the internal courtyard. We do have a rather quirky building so we have tried to make the most of what area we have. Thanks for your comments about the...

Reviewed 29 December 2016

We booked Taupo for Christmas, was worst experience ever: - Staff do not allow Alcohol Inside, so they steal your brought liquers by checking your bags and drop it without asking (You will not get it back!!!). They steal also the Cooking Wine from the fridge - Bar close at 22:00 afterwards you have no way to drink because not...

Thank Mc M
Karry W, Owner at Taupo Urban Retreat, responded to this review

To validate this review with a response is truly disappointing. We are extremely proud of what we do and provide for our guests and sadly we cannot review them, the good or the bad. This group have childishly attacked us because we chose to treat them no differently to other guests and ask that they respect other guests and our...

Hong Kong, China
Reviewed 26 December 2016

This is the first time I write a bad review of a hostel in New Zealand. I feel sorry about it but this really a bad experience of me. It's depend of what kind of hostel are you looking for. The rooms and bathroom are clean, But we come here because we see it is a hostel with a bar...

Thank 陳安
Solarpowered_12, Owner at Taupo Urban Retreat, responded to this review

We are sorry that you did not enjoy your stay with us, especially over Christmas. For the past 12 years our family and staff have worked hard on Christmas Day (and before) catering for our guests to make this day special for all those who are away from family and loved ones. To address your grievances, the first we have...

Reviewed 13 December 2016 via mobile

In a 16bedroom with windows. Only 25dollars per night so it's OK. In middle of town. Just few minutes from shops. Dont be afraid, kiwi experience let lots of travellers in this backpacker who come juste for tongariro alpine cross so lots of noise the morning when they live to take their bus. Bathroom And toilets was OK. Kitchen VERY...

Thank Chouchoune85
Reviewed 12 December 2016 via mobile

Me and my friend stayed here for 2 nights whilst travelling. As soon as we got there we liked it because the staff were friendly and informative. We were staying in a 6 bedroom mixed dorm, everyone in there was lovely and felt very safe sharing a room with them. The hostel said it was the cheapest bar in town...

Thank Holliepearce
Wellington, New Zealand
Reviewed 27 November 2016

I have recently stayed in some Top 10 Holiday parks in the South Island so had a rough idea what to expect (my backpacking days are over!). I was really impressed with this hostel. Location great and not noisy. Right in town, supermarket about 400m away. Loads of cutlery, pots etc and free salt/pepper etc which was nice. Bedding comfy...

Thank kipa74
Reviewed 2 November 2016 via mobile

Yes it is a backpackers and a bar. But it has a funky traveller's vibe and full with life. Perfect to stay and explore taupo. We stay in a double room with our own ensuit. Room was very clean. Would have been nice to have a tv in room to wind down. But there was a fan and heater which...

Thank mesheluv
Iwade, United Kingdom
Reviewed 28 October 2016 via mobile

The hostel itself wasn't too modern but it was pretty clean and had all the facilities I needed. Staff were friendly and helpful. Had a decent kitchen and also a pool table. The bar was pretty good as well with good prices. It was very social of an evening time with beer pong and a fresh batch of chilli cooking...

Thank LMD_5
Redditch, United Kingdom
Reviewed 16 October 2016 via mobile

Staff are really friendly and nothing is too much trouble for them. Free wifi/ tea and coffee just adds to the easiness of staying here, chilled vibe - good chill out or party place! (Cheapest bar in town) Definitely recommend.

Thank CharlieJ16
Solarpowered_12, Owner at Taupo Urban Retreat, responded to this review

Hey Charlie, thanks for taking the time to review us. We are thrilled that you enjoyed your stay with us and great feedback is really appreciated. Enjoy the rest of your travels and all this wonderful country has to offer :-)

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  • Bar/Lounge
  • Free Parking
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Public Wifi
  • Paid Wifi
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Taupo Urban Retreat, your home away from home! Free internet, comfy beds and hot, high-pressure showers are a given here. With arguably the best location in Taupo we are just a couple of streets away from the busiest bars and restaurants, yet far enough away to get a good night's sleep. We are also only a few minutes walk from the bus stop and supermarkets, and there is plenty of free off-street parking available. At Urban we have a really sociable and chilled atmosphere, making it super easy to meet people. Enjoy our delicious chilli every night for only $5, or for $8 get a cold beer or wine to wash it down too. You can cook up a storm in our well-equipped kitchen, free oil and spices included. Help yourself to our free tea and coffee too! Mingle in our in-house guest bar with new friends, soak up some rays in our sunny garden courtyard, or snuggle up with a good book in your quiet dorm room if you're all talked out. Keen for movie night? Hunker down in our cosy TV lounge and choose from our vast array of movie titles, we even have free popcorn! We'd love to help you make the most out of your stay in our beautiful region. Our friendly staff can help you book your activities including the Tongariro Alpine Crossing, Skydiving, Bungy jumping, Jet boats or Rafting trips to name a few. We've been operating in Taupo for over ten years so we know all of the local hidden gems and the best travel tips. Whether you're looking to spend or save we can help you fill your day! We even have bikes for hire at reception so your adventure begins at our front door. We can also help you book onwards travel, although you may find you never want to leave Taupo! With a friendly welcoming vibe, cheap drinks and helpful staff Taupo Urban Retreat is your home away from home in Taupo. We look forward to having you stay! ... more   less 

Additional Information about Taupo Urban Retreat

Address: 65 Heu Heu Street, Taupo 0000, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Price Range: RM152 - RM356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Taupo Urban Retreat 4*
Number of rooms: 21
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Questions & Answers

Here's what travellers have asked, with answers from Taupo Urban Retreat staff and other travellers.
3 questions
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Palmerston North, New Zealand
Winchester, United Kingdom
over a year ago

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Questions? Get answers from Taupo Urban Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid it completely”
 of 5 bubbles 471tristanj, 29 Feb 2016 | Read review
“16 bed dorm!!”
 of 5 bubbles 8katel, 30 May 2015 | Read review
“Get a small room if you're planning on doing the crossing! Nice an quiet.”
 of 5 bubbles 265markp, 31 Aug 2014 | Read review
“Room 17 with outside access to courtyard is specially nice”
 of 5 bubbles Macodell, 2 May 2014 | Read review
“If you can afford it - have one of the ensuite rooms for that extra bit of privacy”
 of 5 bubbles clf2308, 29 Apr 2014 | Read review
5 of 5