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Quest Taupo Serviced Apartments

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59-61 Kaimanawa Street, Taupo 3330 New Zealand
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (16)
Room & Suite (17)
Pool & Beach (1)

About

#22 of 46 Speciality lodging in Taupo
Location
Cleanliness
Service
Value
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Complimentary instant cofffee
Non-smoking hotel
Clothes dryer
Dry cleaning
Wifi
Outdoor pool
Complimentary tea
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Telephone
Iron
Kitchenette
Flatscreen TV
Bath / shower
Dishwasher
Microwave
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Indonesian, Malay, Tamil
139Reviews0Q+A21Room tips
Traveller rating
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Popular mentions
Katsolo wrote a review Jul 2021
HamiltonNZ227 contributions83 helpful votes
The best part of staying here was the two lovely ladies on reception. The room was super clean and good room layout. Kitchenette was great. Though not too keen on the jumbo sink. Takes forever to full up so you can wash your dishes. I struggled to get the heatpump to heat...even set at 28degrees. There was lots of fluff inside it...so maybe it needs a clean. And odd that the windows can't be opened. The condensation in the morning was not healthy. The chairs at the table are too low and made it difficult to work from my laptop. But...that bed was rock hard. So i didn't have the best sleep.
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Date of stay: July 2021Trip type: Travelled on business
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Anesh Krishna wrote a review May 2021
1 contribution
Dont know where to start, Room was clean, wanderfull service, fast internet, amazing ambiance and surrounding, just a 10 minutes walk away from the lake and 13 to town. If your coming during winter, you dont have to worry about chills cuz the rooms has wanderfull heater. Washer and dryer in room worked well and was clean. But what stood out more then anything were the incredible Staffs. They were really polite and helpful. Rooms was surprisingly big and the bed was really comfortable and clean. Stuck in the room on a rainy day? Why worry, the options for TV channels was just too many, Aircond and heater worked just amazingly well. Can't emphasise enought how clean the room was from the kitchen to bedroom to bathroom. It was just very satisfiying to stay here. Check in and out was just so easy, can't fault anything from there. Since im in this topic, its such an affordable and reasonable place to stay in as well. Had the most fastastic stay at Quest Taupo. Definitely cant wait to be back. Super happy with the stay !!
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Date of stay: November 2020
Value
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Mark wrote a review May 2021
1 contribution
Stayed for a few nights and found the location very handy to town. Having a washer/dryer in the room was a awesome bonus. And the lovely ladies at reception couldn't be more accommodating. Would definitely come back.
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Date of stay: May 2021Trip type: Travelled as a couple
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Marcia K wrote a review May 2021
13 contributions2 helpful votes
I am a 64yr old lady who booked a solo stay for 3 nights. Whilst the room facilities were superb, at the start of my stay I had some minor issues - the shower drain was blocked and room lighting was too dark to write at the desk or read anywhere - no desk or reading lights. However, I had a serious (for me only it seems, per the hotel manager) issue on the 3rd night. In the evening I began to smell fumes in my room. When I tried to contact management (instructions to use the room phone after 7pm) I found the room phone not working. I then hunted for a landline number to call management, only to be told that it was neighbouring house fires because of the cold weather, and moving rooms would not make any difference. I had to make the tough decision to leave the hotel and drive home (4 hr drive in the dark). I have a chronic health condition and staying in the fumes was making me queasy. No-one from the hotel came to check on me nor contact me that evening. I emailed the hotel the next working day, seeking a refund for this lost 1 x nights stay, and the response was: Firstly, the alleged fumes are not within the hotel. The DM checked and there were no fumes IN the hotel. We believe ,these so called fumes were from the wood fire OUTSIDE the hotel from chimneys. We have no control over them. They are not overwhelming. We had 36 guest in house that night and had no complains. Secondly, you checked in the evening past 7pm. That is a full day charge anyway. We cannot be refunding guests for any matter that happens outside the premises and that we cannot control. I leave you to decide .....not even an apology for the "in-room" issues. I suggested the hotel contact the Council about its Winter air quality (there is law about this) or get some in-roof filters. You cannot ignore what is clearly a Health & Safety issue, where the health & well-being of your guests is at risk. Clearly the Quest Taupo can in this case.
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Date of stay: May 2021
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Globaltraveller187 wrote a review Jan 2021
Queenstown, New Zealand9 contributions8 helpful votes
You'll see that 99% of my other reviews for shops and sites are 5 stars, so when i write a 1 star review it's because the place is seriously out of line. If you read the reviews for this place over the past 5 months you'll see numerous 1 star reviews. I should have based my decision on these rather than 4.1 overall. There were multiple problems with the expensive $305 one-bedroom room. 1) intermittent foul odour from one of the drains in the bathroom, 2) both bedside lamps didn't work, 3) kitchen tap only produced scolding water, no cold water, 4) kitchen kettle didn't work (unless you stood there holding it in contact with the base at just the right angle while it warmed up/boiled). Notified them when there, tap fixed, and they placed incense in the bathroom, Emailed them afterward and they apologised that: "We take extreme pride in keeping our property up to the highest of standards of cleanliness, but clearly, we had a lapse during this time with us. We have addressed these issues with our housekeeping team. We do have new housekeeping staff and your feedback has shown that we will need to provide ongoing supervision to ensure the cleanliness expected in our apartments is maintained. We also apologise that our maintenance team were not advised prior to your stay that the lamps were not working due to blown light bulbs as we would have replaced them straight away." Asked for a refund, but was offered an unspecified discount if we stay there again.No thanks. Why would we gamble on that? I'd rather sleep in a shared dorm at the backpackers than gamble on the Quest Taupo. Danger! Avoid this place at all costs!!
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Date of stay: January 2021
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Room Tip: Avoid this place if you can. Staying there is a lottery.
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PRICE RANGE
US$71 - US$174 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandNorth IslandWaikato RegionTaupo DistrictTaupo
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Frequently Asked Questions about Quest Taupo Serviced Apartments
Which popular attractions are close to Quest Taupo Serviced Apartments?
Nearby attractions include Lake Taupo (0.7 km), Lake Taupo (0.8 km), and Taupo Museum (0.7 km).
What are some of the property amenities at Quest Taupo Serviced Apartments?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Which room amenities are available at Quest Taupo Serviced Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quest Taupo Serviced Apartments?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Quest Taupo Serviced Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Quest Taupo Serviced Apartments?
Conveniently located restaurants include Malabar Indian Restaurant & Bar (Nepalese & Indian Cuisine), Incredible India Restaurant and Bar, and Suncourt Indian.
Are there opportunities to exercise at Quest Taupo Serviced Apartments?
Yes, guests have access to a pool during their stay.
Is Quest Taupo Serviced Apartments located near the city centre?
Yes, it is 0.3 km away from the centre of Taupo.
Are any cleaning services offered at Quest Taupo Serviced Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Quest Taupo Serviced Apartments?
The staff speaks multiple languages, including English, Indonesian, Malay, and Tamil.
Is Quest Taupo Serviced Apartments accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.