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Trinity Wharf Tauranga

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1,042 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
Melbourne, Australia
Reviewed 3 weeks ago

Really enjoyed staying here. We had a very small problem with the sink draining but the staff sorted this very quickly. The room was spacious, view excellent and parking convenient. It is easy walk to the CBD, coffee shops and restaurants.

Review collected in partnership with this hotel
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Helpful?
Thank Chris K
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi Chris K, We appreciate the positive review Chris. Thank you for acknowledging the fact the team resolved your sink issue promptly. Obviously we would have preferred that no issue occurred. The team look forward to welcome you back to Trinity Wharf Tauranga. Kind regards, Michelle Morland Director of Sales & Marketing

Mount Maunganui, New Zealand
Reviewed 4 weeks ago

I was here for a conference and the facilities were average. We were in a windowless room that was large, but not enough tables were provided. The room as also freezing regardless of trying to change it. The morning and afternoon teas were fresh from the kitchen and delicious. The staff that looked after us were lovely. However, the food...

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Helpful?
1Thank Keryn69
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi Keryn69, We appreciate the time you have taken to provide feedback. Great to hear that you felt the staff who looked after you were lovely and that you enjoyed the morning & afternoon teas. Our Trinity Rooms function venue can be split into three individual rooms, and our Pool House Rooms splits into two seperate venues. Of the five...

Manchester England
Reviewed 4 weeks ago

A modern hotel. The location is handy just off the main state highway but, I would suggest, not ideal for longer stays. We had a partial water view room. but the view was not inspiring. Dinner in their restaurant was a treat. For mains we had the snapper which was excellent. Our breakfast offering was quite expensive but it was...

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Helpful?
Thank Humphrey_Wright
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Dear Humphrey_Wright, Thank you for taking the time to review your experience at Trinity Wharf Tauranga. The room type you stayed in was an Aqua View Guestroom which do claim to offer a 'partial water view'. For the very best views of the Tauranga Harbour, we always recommend a Premium Water View Spa Guestroom (features a Spa bath) or our...

Hamilton, NZ
Reviewed 4 weeks ago

I’m not sure why this hotel thinks it’s ok to serve cold bacon, eggs, sausages, hash browns, baked beans, tomatoes and mushrooms for breakfast. This is very 1980’s and shows no creativity: admittedly the mushrooms were very nice. It was impressive to see figs available but I assume that the watermelon was out of a can. Apart from when I...

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Helpful?
Thank guynz
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi guynz, It is never okay for the breakfast buffet to be cold...so we will have a chat to our Restaurant team to ensure the chaffing dishes are sufficiently heated so the items stay warm. Not sure if you raised this matter at the time with the staff on duty...however I am confident they would have taken steps to rectify...

Fish Creek, Victoria, Australia
Reviewed 17 February 2017

We very much enjoyed our 3 day stay at Trinity Wharf. We were greeted well, had a delicious dinner in the restaurant on the first night, great fish and chips on the deck the second night, and enjoyed the great coffee which was available all the time. The rooms are very nicely decorated and even though the hotel is 10...

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Helpful?
1Thank Geraldine C
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi Geraldine C, Thank you for your open feedback. We are delighted to learn that you enjoyed your time at Trinity Wharf Tauranga. We are truly sorry that this group impacted on your evening - and yes the local owners are equally as disappointed. It is extremely frustrating for both the hotel staff and our other patrons to have to...

Papamoa, New Zealand
Reviewed 17 February 2017

We travel a lot and stay in some pretty nice places but this view from our room would have to right up there. We booked a suite room which had floor to ceiling windows and it felt like an over the water bungalow, all you could see was water. The room was also. very clean and comfortable. The front desk...

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Helpful?
2Thank eddiefredie
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi Eddiefredie, Oh we are determined to earn your 5th star...so will be having a chat to our team about the breakfast buffet. This is the second comment we have received in the past week about the food temperature on the breakfast buffet...so seems something has altered from our normal procedures (albeit on one particular day of service), so our...

Reviewed 16 February 2017 via mobile

We stayed here on our honeymoon and were very happy with the hotel. On our last night they gave us a complimentary bottle of wine. The room was spacious and well presented. The bathroom was modern and had lovely floor heating. The staff were friendly and very helpful. The hotel is well positioned within tauranga. They have the most amazing...

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Helpful?
1Thank Ebony A
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi Ebony A, Congratulations! Knowing that we have contributed to making your special occasion memorable always makes our team happy. Thank you for your feedback about needing a space to store your bags. We had the guest-room cupboards designed to have a luggage rails contained within (positioned on top of the in-built draws). Admittedly given the luggage rails/rack is concealed...

Edinburgh, United Kingdom
Reviewed 16 February 2017

This hotel is in a nice location. The room was very good.it is located not too far away from a strip of restaurants which is helpful. The hotel itself has a spacious feel to it which was good. Decent sized car park also.

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Helpful?
1Thank Scoobster26
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Thank you Scoobster26. Appreciate the positive feedback. We like to hear that you felt Trinity Wharf Tauranga has a light and spacious vibe...this is one of the goals the owners wanted to achieve with the interior design. The white, uncluttered walls were introduced so that the incredible, ever-changing views remained the focus and created a relaxed ambience. Kind regards, Michelle...

Matamata, New Zealand
Reviewed 15 February 2017

We stayed a night in a harbour view room for my recent 40th birthday. The room was very nice and the view from our balcony was lovely - we even watched rowers go by at 7am. The buffet breakfast was very satisfying. Would highly recommend.

Review collected in partnership with this hotel
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1Thank Esther R
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi Esther R...Fantastic - sounds like the perfect way to celebrate a birthday!!! Here's to a productive, fun-filled and satisfying year ahead...make the most of it. Kind regards, Michelle Morland Director of Sales & Marketing

Hamilton, New Zealand
Reviewed 14 February 2017

Lots of little things need attention: No corkscrew, champagne glasses or regular drinking glasses in kitchenette Movie channel in lounge had problem with volume Cracked and lifting tiles on bathroom floor Room really hot in the morning and the large air unit in the bedroom was very noisey Rang for a corkscrew, waited 30mins before heading out for dinner then...

Review collected in partnership with this hotel
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Helpful?
1Thank rochelleh106
Michelle M, Director of Sales at Trinity Wharf Tauranga, responded to this review

Hi RochelleH106, Sorry that not everything met your expectation. Sounds like most of these things can be resolved however. Are you able to let our Operations Manager (Amie Rhind) know the dates of your stay and what the reservation would be booked under...so we can pass on the room details to our Maintenance team to address (email: amie.rhind@trinitywharf.co.nz). We have...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
An urban retreat that reaches out to the ever-changing waters of the Tauranga Harbourand captures the very essence of New Zealand hospitality. This is a truly unique hotel located on and over the waters edge.Situated on the Pacific Coast Highway, in the sunny Bay of Plenty Region, Trinity Wharf Tauranga is surrounded by a diverse range of leisure and entertainment activities. It is essentially a gathering place - be it to 'gather yourself' or to gather with others. A place where you can be as active, or as restful as you like. Free wifi available throughout the hotel for in-house guests, and 176 on-site car parks. Accommodation: Architecturally designed across three central piers, Trinity Wharf Tauranga presents 123 well appointed guest rooms, of which 60 can accommodate twin share options for group travel or wedding guests. Two Bedroom and Three Bedroom Apartment options with fully equipped kitchen, laundry and spacious lounge/ dining areas make for an excellent family haven. Premium Water View Spa Guestrooms and the Trinity Wharf Suite provide spectacular harbour views, balconies on or over the water and offer luxurious spa baths - perfect for a special leisure escape. Events: Five versatile event venues provide excellent options for in-house residential conferences or special occasions. The Trinity Rooms (with capacity for up to 350 guests) have direct access to the hotel pontoon, enabling event guests to easily make their way to a boat transfer or an awaiting helicopter. For more intimate cocktail gatherings, product launches or corporate meetings, the Pool House Rooms (capacity for up to 80 guests) open on to the infinity edge pool and the refreshing harbour views beyond. An Exhibition Hall suitable for up to 28 trade display booths or themed gala dinners can seat up to 400 people theatre style. Lounge & Dining: Halo Lounge and Dining serves a fantastic array of breakfast, brunch, lunch, dinner and supper options, as well as a fine cup of espresso, cocktails and an excellent wine selection. ... more   less 

Additional Information about Trinity Wharf Tauranga

Address: 51 Dive Crescent, Tauranga 3110, New Zealand (Formerly The Sebel Trinity Wharf Tauranga)
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga
Price Range: RM653 - RM921 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trinity Wharf Tauranga 4.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
The Sebel Trinity Wharf Tauranga Hotel Tauranga
Sebel Trinity Wharf Tauranga
Sebel Trinity Wharf Hotel Tauranga
Trinity Wharf Tauranga New Zealand, South Pacific
Hotel Style:
#4 Luxury Hotel in Tauranga
#10 Family Hotel in Tauranga
#11 Business Hotel in Tauranga
#13 Romantic Hotel in Tauranga
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Questions & Answers

Here's what travellers have asked, with answers from Trinity Wharf Tauranga staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for water views”
 of 5 bubbles anita161, 28 Feb 2017 | Read review
“Worth getting a harbour view”
 of 5 bubbles 348chrisk, 26 Feb 2017 | Read review
“Ask for a view of the water. Ask for a quiet room.”
 of 5 bubbles GeraldineC874, 16 Feb 2017 | Read review
“Suite rooms”
 of 5 bubbles eddiefredie, 16 Feb 2017 | Read review
“Perhaps better lighting.”
 of 5 bubbles Radd72, 24 Jan 2017 | Read review
5 of 5