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Bay Plaza Hotel

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Bay Plaza Hotel
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350 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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Te Puke, New Zealand
Reviewed 3 days ago NEW

OK, I should know better - I realise this... Why did I ask our corporate travel booker to get me a hotel near Te Papa, and not do the research myself? To make matters worse, a couple of weeks ago I stayed in the Copthorne round the corner, how I WISH i had done the same again this time. The...

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Helpful?
Thank Palmytaff
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Thanks for leaving your feedback, I am sorry to hear that we were not the style of accommodation you were looking for. Wellington has experienced a warmer than normal few days and air conditioning is something the hotel does not advertised. We endeavor to do everything we can to make our guests comfortable with the resources available. For...

Burlington, Canada
Reviewed 1 week ago

Comfortable bed,clean room,superb location to walk around downtown Wellington,lovely view of waterfront from my room,parking.wifi,( limited unless you buy more... Excellent value! Across the street to Tepapa,restaurants .Friendly staff.

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Helpful?
Thank 2112jem
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Great to see you enjoy your recent stay at the Bay Plaza Hotel, with our great location everything is just a short walk away. We have a great team at the Bay, and we trust you have returned home with some unforgettable memories of NZ. Regards Eileen

Reviewed 4 weeks ago

If it is 5 star quality you are looking for then this is NOT the hotel for you. How ever...... i have stayed in a lot of the hotels in wellington, and this IS value for money. If you are looking for a good location at a reasonable price then i would say this is a good hotel. Yes it...

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Helpful?
Thank Ant W
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. Great to see you enjoyed our affordable central city location. 2017 we are planning on major refurbishment, which we are all looking forward to. We look forward to welcome you back to the Bay Plaza Hotel when...

Gisborne, New Zealand
Reviewed 10 January 2017

Ok so the Bay Plaza is no five star hotel, but what it lacks in good looks, it sure makes up for in it's superior location. Although as previously stated, the decor in rooms is dated, they certainly are clean and tidy and actually that's all that matters to me. I'm not there to hang around in my room all...

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Helpful?
Thank Lisa_S255107
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Lisa, Thank you for taking the time to provide us with your lovely review and feedback. The Team and I are delighted to hear you enjoyed your overall stay; in particular our central location and the level of service provided. We look forward to welcoming you back to Bay Plaza Hotel for another enjoyable stay. Regards, Eileen

auckland
Reviewed 1 January 2017

The staff at the hotel were lovely and most helpful at all times. The rooms were spotlessly clean. Ours had a stunning view over the harbour. Hotel is central to beach and Te Papa Museum .The decor, bathroom and furniture is dated. I wouldn't pay advertised price..... we had vouchers so didn't pay full price.The New World supermarket across the...

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Helpful?
Thank traceyz22
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Tracey, Thank you for taking the time to post your comments regarding you stay with us. It's always a pleasure to ensure your stay is relaxed and enjoyable, and you enjoyed our central location and affordable accommodation. We look forward to welcoming you back at Bay Plaza Hotel. Regards Eileen

Bergen op Zoom, The Netherlands
Reviewed 24 December 2016 via mobile

Bay Plaza has beautiful views on the Bay. Rooms are OK but the hotelrooms are very noisy. Even on the 11th floor(highest) you hear the trafic, traficlights as if it is next to your window. I highly recommend to spend money on this item as i have seen that many customers were complaining. If that problem is solved it is...

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Helpful?
Thank wim s
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good morning Win, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Bay Plaza Hotel we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Our central Wellington...

Chester, United Kingdom
Reviewed 14 December 2016

The hotel is right on Oriental Drive and is an old fashioned establishment, it has 11 floors with about 8 rooms per floor. The rooms are old and tired - this is Trust House Forte in the early 70's. There was a kettle and fridge, but no other facilities in the room, which was either very hot (with the windows...

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Thank Mick W
Wellington, New Zealand
Reviewed 4 December 2016

Bay Plaza hotel does NOT sell itself as a 5 star hotel, so dont expect 5 star decor - However, you will receive 5 star service. Im fed up at looking at the negative reviews regarding the decor or the location or the noise. You are well aware that it is situated near a busy road, so you do have...

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Helpful?
Thank h0spochik
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good evening, Thank you for the 5/5 star review! We're very happy to hear you enjoyed you stay, and that you would stay again! I will pass on your review to all the staff, we have a great team who all strive to exceed our guest expectations. We are fortunate to have a great central city location, with excellent views,...

Hobart
Reviewed 3 December 2016 via mobile

Unfortunately due to an event in Wellington we had to pay an extra fee to our already prepaid vouchers. The room surprisingly had an extra single bed, which made sharing a little easier after a long week of hotel hopping. I write this now, however, listening to every car that goes past, the wind whistling through a gap in the...

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Helpful?
Thank zoef92
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon, Please accept my sincere apologies for the shortcomings you encountered with the your recent stay, with regard to your room allocation. Customer service is a major focus of the hotel, we have a great team at the Bay Plaza Hotel, and we are fortunate to have a great central city location, with excellent views, so it was disappointing...

Berridale, Australia
Reviewed 3 December 2016 via mobile

Bay Plaza is in a great location - that's the only great thing about it. The rooms are dated and pokey and poorly fitted out. My room backs onto a youth hostel which means there is noise until late into the night. Toilets flushing in each room surrounding mine echo through each room. Pay a little more and stay somewhere...

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Helpful?
Thank Robyn578
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review

Good afternoon Robyn, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We were disappointed to read your comments, which do not reflect your entire stay at the Bay Plaza Hotel. We wish to clarify for you that...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located on Wellington's exclusive Oriental Parade, the Bay Plaza Hotel is affordable quality accommodation offering harbour and city views in perfect proximity to the Capital's vibrant city centre and superb leisure activities to experience and explore. Te Papa Museum and Courtenay Place 2/5 minutes walk from the hotel. ... more   less 

Additional Information about Bay Plaza Hotel

Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: RM422 - RM665 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Bay Plaza Hotel staff and other travellers.
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Palmerston North, Manawatu-Wanganui, New Zealand
3 months ago

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“somewhere else!”
 of 5 bubbles Palmytaff, 19 Feb 2017 | Read review
“Ask for a harbor view!!!!!”
 of 5 bubbles 340antw, 24 Jan 2017 | Read review
“choose level 5 or above for good views”
 of 5 bubbles traceyz22, 31 Dec 2016 | Read review
“Room in one of the upper floors with a good street view.”
 of 5 bubbles 392sampathn, 30 Nov 2016 | Read review
“with a view on top floors”
 of 5 bubbles LeVasaResort, 21 Nov 2016 | Read review
5 of 5