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155 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Ottawa, Canada
Reviewed 4 days ago NEW

When we arrived we asked to change to a quieter room where we could open the windows since there is no air conditioning. We were told that there is a whole side of the hotel facing that busy highway and that unfortunately the hotel was fully booked. We had specified that we needed a quiet room on our reservation and...

Thank ChantalYolande
Reviewed 1 week ago NEWvia mobile

What an awesome place to stay cheap good value for money beds are comfy nice and relaxing very friendly and helpful staff very nice cosy rooms we will definitely be staying here again on our next trip to Wellington

Thank Alistair W
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

We're so happy to know that you thoroughly enjoyed staying with us at Best Western Wellington. Your comments on our value as well as room and staff are very much appreciated, and thank you for recommending us! Looking forward to welcoming you again next time. Best Wishes, Zoe

Melbourne, Australia
Reviewed 2 weeks ago

We stayed for only one night in a two bedroom apartment. Instead of central heating, the apartment had a portable heater in the lounge room and each of the bedrooms. The night was very cold but we didn't feel comfortable leaving the heater on going to bed so we turned it off, resulting in us waking up to a very...

Thank Missjte21
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

Thank you so much Missjte21 for staying with us and taking the time to post your review. I am sorry to hear that you didn't like our heating arrangements in the rooms. Those portable heaters are 2200W each with built in timer, which we thought are the best for our guests in the cold wellington weather. So guests have the...

Johannesburg, South Africa
Reviewed 4 weeks ago

This is a family run motel with 22 rooms in an area called Johnsonville just a few km out of the main city. We had a very nice one bedroom apartment. It was very quiet and the curtains were dark enough to keep the morning light out and for us to have a good sleep. The beds are very comfortable...

Thank P A
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

Thanks so much for taking the time to post your review about your recent stay with us at Best Western Wellington - we're thrilled to know that you enjoyed your stay. I am very sorry about the kettle. I have checked myself in all the rooms now to make sure they are all nice and clean. Thank you again for...

Riverton, New Zealand
Reviewed 3 October 2016

We chose this hotel because it was close (10 minute drive) to the Interislander Wellington terminal but far enough out that the (covered) parking was free. Check in was a breeze and the guy on reception was amazingly helpful. Very generous free WiFi allocation and a comfortable and quiet room. Dominos pizza is just down the road and there are...

Thank Prisonerfan
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

Wonderful review - thanks for your kind words and we hope you get to come back to see us again when you next in Wellington. Thank you, Zoe

United States
Reviewed 5 August 2016

It was a fair bit drive from the city, the room was amazing especially for the amount of people we had staying there. Lovely lady in reception was very kind towards us. We stayed for a couple of days here and I will definitely stay again in this place and tour this beautiful city. Good location close to shops and...

Thank Nat A
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

Lovely to have hosted you for your stay with us and it's always our pleasure to accommodate our guests. Thanks again for choosing to stay with us. Looking forward to welcoming you again. Best Wishes, Zoe

Brunei Darussalam
Reviewed 20 July 2016 via mobile

We stayed at this motel at Johnsonville for 3 nights, we chose this because there is free parking and wifi. We are happy to find out that the car park is covered and free wifi is well enough to use during our stay, we had 5GB quota during our stay. And it just took about 5 mins walk to the...

Thank Dobie2013
Reviewed 18 July 2016 via mobile

As I started to writing up the feedbacks for my NZ trip last year. Our experience with this motel was unforgettably negative. We didn't really recall what was the attitude of the old man in the reception during check in, because we were too tired from a long flight. When we were in the room, we heard the sound that...

Thank Jeme1211
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

HI Joe, I am completely shocked by your experience in our motel last June. I am truly and deeply sorry for my motel minder's behaviour/attitude. Motel operation is a 24/7, 365 days. So we take 2 breaks each year and we had minders to look after the motel while we were away. I have dug up the minding report for...

Hawera, New Zealand
Reviewed 16 July 2016

This is our choice for over nighting before catching the Interislander.Five minutes walk to Johnsonville CBD, restaurants and train station. Clean and well presented rooms with all that is needed for the overnight stay.BUT watch out for the 80 km restriction down the Ngauranga Gorge. Staff were pleasant and helpful.Parking is under cover and has security cameras. Lift up to...

Thank MorrieS_12
New Zealand
Reviewed 8 July 2016 via mobile

Peter and myself brought 7 people here with us as we operate a wee tour company. We booked three apartments for the couples and a 2 bedroomed apartment for the three ladies. The rooms were clean and convenient. Sonny and Zoe are great. Sonny even dropped three of our ladies down to a restaurant for us while we walked as...

Thank Muzzie2
Zoe_BESTWESTERN_WLG, Owner at BEST WESTERN Wellington, responded to this review

Thank you Lynette for your business and the lovely review. It was indeed our pleasure to have hosted you and we'll look forward to your return trip. Thanks again! Zoe

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  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
  • Paid Wifi
  • Free Parking
Official Description (provided by the hotel)
22 luxury units on the 2nd and 3rd levels with lift access direct from the car park. Free undercover parking with 24hr CCTV surveillance for peace of mind security. Quiet, comfortable accommodation features wireless internet (first 20MB free) in all rooms. Executive suites provide pampering with a Spa bath,Standard King bed & balcony. Central to the whole of the Wellington region, the Motel is only 10 minutes to the heart of Wellington city, 5min to Westpac Stadium & the Ferry Terminals, 10mins to Te Papa, Hutt Valley and Porirua. We are also on the train route directly into the Westpac Stadium and the City. ... more   less 

Additional Information about BEST WESTERN Wellington

Address: 17 - 19 Burgess Road | Johnsonville, Wellington 6037, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Price Range: RM474 - RM567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Wellington 4*
Number of rooms: 22
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Hotel Style:
#7 Romantic Hotel in Wellington
#18 Luxury Hotel in Wellington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Wellington staff and other travellers.
3 questions
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Dayton, Ohio
Cowbridge, United Kingdom
over a year ago
Melbourne, Victoria, Australia
over a year ago

See all questions (3)

Questions? Get answers from BEST WESTERN Wellington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Read all the comments and make sure they acknowledge your preferences.”
 of 5 bubbles ChantalYolande, 6 Dec 2016 | Read review
“Upstairs rooms away from reception is best”
 of 5 bubbles 822nata, 5 Aug 2016 | Read review
“The studios with balconies are great on a summers evening if it's not raining or blowing (You know what I mean”
 of 5 bubbles MorrieS_12, 15 Jul 2016 | Read review
“Request a room on the high street side”
 of 5 bubbles JanineD342, 25 Apr 2016 | Read review
“High floor away from the road”
 of 5 bubbles EmmaAndMatt, 10 Apr 2016 | Read review
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