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Our flights to Christchurch were cancelled due to a storm and we could not get there until after our return date. The people who run this place take absolute advantage of your bad luck and they took 100% of all 3 nights accommodation fees. Very...More
Response from DorsetHouseChch, Manager at Dorset House BackpackersResponded 11 August 2017
Thank you for sharing your experience and we are sorry to hear you were shocked. We fully understand it is very upsetting when a flight and therefore a trip is cancelled.
When you called to cancel your booking, we explained our cancellation policy...More
I must say that after a day of travelling, there is nothing like a lack of hot water to put you in a foul mood. However, I think this may be a reflection on Christchurch, not Dorset House. Otherwise: service delightful, cute property and great...More
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Response from DorsetHouseChch, Front Office Manager at Dorset House BackpackersResponded 4 July 2017
Thank you for your feedback following your stay and your kind words regarding our staff and property :-)
Would you mind sending us an email with some more detail about your experience having no hot water? 6 out of 8 of our showers...More
This hostel is very comfortable and no bunk beds! Lovely spacious kitchen with all the utensils that you need as well as free wifi and a large lounge which you can drink in. There is also a tv. It's very relaxing and has a homely...More
Response from DorsetHouseChch, Front Office Manager at Dorset House BackpackersResponded 10 June 2017
Thank you so much for your lovely review and giving us 5 stars!
We are so happy to hear you felt comfortable and at home during your stay with us. Thank you for also complementing our kitchen and lounge facilities, both rooms are...More
It doesn't feel like a backpackers - more like a house. What I really like is the hostel has a nice building and architecture.
The bathrooms are like at home - a single private shower and toilet and basin rather than a big communal bathroom....More
Response from DorsetHouseChch, Manager at Dorset House BackpackersResponded 24 May 2017
Thank you so much for taking the time to leave us such a detailed review. We are glad to hear you have enjoyed your stay and felt at home at Dorset House. We are indeed pretty lucky with our location next to beautiful...More
As a "backpacker" hostel, we had to use a communal bathroom down the hall and a communal kitchen, well-equipped with all the necessities. Sometimes the kitchen was a little crowded but the spirit of sharing and cooperating made it bearable. We met people from all...More
Thank Ken M
Response from DorsetHouseChch, Front Office Manager at Dorset House BackpackersResponded 31 May 2017
Hi Ken M,
Thank you for leaving us a review following your stay with us in Christchurch.
It's great to hear your time at Dorset House offered you an excellent introduction to New Zealand and you met some lovely fellow travelers offering good recommendations!
Response from DorsetHouseChch | Property representative |
Absolutely! please take note of the 4-digit security code sent in your confirmation email to enter the building after hours where we will have a late-arrival envelope arranged for you with your room key and... More
Absolutely! please take note of the 4-digit security code sent in your confirmation email to enter the building after hours where we will have a late-arrival envelope arranged for you with your room key and instructions to connect to our free unlimited WiFi.
Have you sorted your transport options to get from the airport to Dorset House? we recommend booking a shuttle as they are much cheaper than a taxi and run 24/7- unfortunately the number 29 airport bus does not run after 11:00pm.
If you would like us to arrange you a shuttle please send us an email with your flight number- we would be more than happy to book that for you to ensure your arrival runs smoothly :-)
Please do not hesitate to contact us if we can provide any further assistance- we look forward to welcoming you to Dorset House!
Dorset House Backpackers
We reached Christchurch at 1 am and we were still able to check-in without any problems whatsoever. Write an email to them with your flight details and they leave your room keys in an envelope. We took a Super Shuttle right... More
We reached Christchurch at 1 am and we were still able to check-in without any problems whatsoever. Write an email to them with your flight details and they leave your room keys in an envelope. We took a Super Shuttle right outside the airport. I guess the hostel arranges a pickup as well. Have a good trip to NZ!
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"Best to get a room away from the shower hall where very moist"