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Chateau on the Park - Christchurch, a DoubleTree by Hilton

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Chateau on the Park - Christchurch, a DoubleTree by Hilton
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772 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Northamptonshire, United Kingdom
1 review
Reviewed yesterday NEW

We visited this hotel briefly as my partner suffered and injury and we needed somewhere to relax for the remaining 5hrs before our flight as he was unable to walk and explore as we were hoping to do before we left. This hotel was the only one with a room available. Overall I was really happy with the service, the... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank LSturges89
Schindellegi, Switzerland
Level Contributor
904 reviews
199 hotel reviews
common_n_hotel_reviews_1bd8 522 helpful votes
Reviewed 2 days ago NEW

Rather far from the city center (20 minutes walking, crossing the park). Good car park space. Acceptable wifi, free for Hiltons honors members only. Acceptable -despite of not so good pastries- but a bit expensive breakfast and restaurant for dinner. Nice gardens surrounding the room. The room was clean, had sufficient size, a safety room, an empty minibar, pressing and... More 

Helpful?
Thank atontao
Norfolk
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 days ago NEW

Two nights here after flight from UK. It was peaceful and ground floor room with access to the beautiful garden was a bonus. Hotel was a Trailfinders choice. Staff were very helpful. The room was fine. Comfy and had everything. We got to hotel from the airport using shuttle bus at 29 dollars for 2 people. We walked to the... More 

Helpful?
Thank Jolyon O
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW

This hotel is in a great location, west side of Hagley park, near the Riccarton area with shops and restaurants The staff were quite friendly and helpful, the beds were comfortable and the place was clean and well maintained. But, there were no drawers anywhere in the room! We stayed there the first 5 days of a 3 month visit... More 

Helpful?
Thank JayChandler
Comox, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Very central but quiet hotel set in a magnificent garden, close to the park and within easy walking distance to centre of town. Plenty of parking available, and we could wake up and "Smell the Roses". Staff very pleasant and helpful.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lizphilli
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear Lizphilli, Thank you very much for sharing your complimentary review on TripAdvisor detailing your experience at Chateau on the Park Christchurch a DoubleTree by Hilton. We are delighted to read your feedback regarding your stay with us and concur that the hotel’s location is unique, allowing guests to relax in the tranquility of our award winning gardens, from beginning... More 

Guwahati, India
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

We stayed overnight in this hotel, on our way back after a tour of Australia and New Zealand. This hotel is set amidst a garden of its own, and offers an old world charm and a feeling of being in a resort. The rooms are comfy, the lobby not so, and the restaurant during the breakfast time is a rush... More 

Helpful?
Thank IamSSinha
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear IamSSinha, Thank you for taking the time to post on TripAdvisor. I'm sorry to read that we did not meet your expectations 100% and do hope that you will allow us another opportunity to welcome you back on a future visit. Our breakfast buffet is very popular and at times we can experience very high volumes of guests for... More 

Westcliff-on-Sea, United Kingdom
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 1 week ago via mobile

My fiancé and I stayed at the Chateau on the Park for our last night in NZ before flying back home. We were very impressed with the location (next to Hagley Park) and the peaceful tranquility of this hotel. The morning breakfast was superb with lots of fresh fruit and juices. However there was a significant problem with our room... More 

Helpful?
1 Thank eastaroadster
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear eastaroadster, Thank you for posting a detailed review on TripAdvisor. I sincerely apologize that you encountered some inconsistencies whilst at the hotel and that your overall room experience did not meet with your expectation. Please be assured that your comments have been addressed with the hotel’s Chief Engineer to review the space under the door. Please rest assured that... More 

Perth, Australia
1 review
Reviewed 1 week ago

As always, a ver comfortable and good stay at the Chateau. Dinner was excellent, staff is very helpful and knowledgable. A good proposition for a short or longer stay in and around Christchurch, easy access to city and all sights.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 908ernstk
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear 908ernstk, Thank you very much for sharing a review on TripAdvisor. I am delighted you enjoyed your stay in one of the hotel’s refreshed rooms. It was our pleasure to welcome you to the hotel and to have the opportunity to showcase the ‘new look’ room to you. Thank you for recommending Chateau on the Park Christchurch a DoubleTree... More 

Brisbane Region, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Recently modernised hotel with old-world charm and beautiful gardens. I loved being able to open my doors and enjoy the natural fragrance of roses on the breeze. Super-helpful staff! Busy restaurant with a somewhat limited menu but well executed. An oasis!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank P3013LEjulier
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Thank you, P3013LEjulier for sharing a review of Chateau on the Park Christchurch a DoubleTree by Hilton on TripAdvisor following your recent stay. We are delighted to read your feedback about our gardens and helpful team and am very glad you enjoyed your stay with us. It was our pleasure to ensure that you had a great time whilst in... More 

Auckland Region, New Zealand
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

A warm welcome cookie was a nice touch when we checked in. The room (267) was comfortable but a bit noisy when people got excited outside. Close to the wonderful Hagley Park and central to most of Christchurch.

Helpful?
Thank Chris_Haml
David W, General Manager at Chateau on the Park - Christchurch, a DoubleTree by Hilton, responded to this review

Dear Chris_Hami, Thank you for choosing to stay at Chateau on the Park Christchurch a DoubleTree by Hilton. It is a pleasure to welcome you to the hotel and I am very pleased to read that you enjoyed your stay with us. It all starts with a warm chocolate chip cookie welcome as our symbol of a warm and heart-felt... More 

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Near Chateau on the Park - Christchurch, a DoubleTree by Hilton

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Chateau on the Park - Christchurch, a DoubleTree by Hilton hotel is designed to provide a tranquil, resort-like stay. The 5-acre property - boasting a moat, a vineyard and a beautiful rose garden - makes our Christchurch, New Zealand hotel feel secluded, but it is only 2.9km from the city. From this hotel, you'll be able to walk to Christchurch Botanic Gardens, Hagley Golf Club and the western business district. Riccarton Westfield and the University of Canterbury also are nearby. ... more   less 

Additional Information about Chateau on the Park - Christchurch, a DoubleTree by Hilton

Address: 189 Deans Avenue, Christchurch 8440, New Zealand (Formerly Chateau on the Park Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: RM613 - RM1,124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau on the Park - Christchurch, a DoubleTree by Hilton 3.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Hotel Chateau On The Park
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Questions & Answers

Here's what travellers have asked, with answers from Chateau on the Park - Christchurch, a DoubleTree by Hilton staff and other travellers.
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Questions? Get answers from Chateau on the Park - Christchurch, a DoubleTree by Hilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the back are quieter”
 of 5 bubbles JayChandler, 30 Nov 2016 | Read review
“Demand a Good Room”
 of 5 bubbles , 20 Nov 2016 | Read review
“I assume all rooms are the same”
 of 5 bubbles madhubloom, 25 Oct 2016 | Read review
“Request a room with good wifi signal.”
 of 5 bubbles townsmanmotorlodge, 16 Oct 2016 | Read review
“Make sure they understand how many are sleeping in the room and flush the toilet on arrival.”
 of 5 bubbles , 20 Sep 2016 | Read review
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