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Strange place. Rooms were in two storey blocks and were huge with very dark furniture. Very large lounge area with sofa and dining table and chairs and yet such a tiny bathroom. I found it rather unwelcoming and would not choose to stay here again....More
Old 'looking' hotel. Nice big room and bathroom. Was hard to find rooms initially in the evening, the numbers are not very day to read.
Overall it was a nice room, friendly staff. Walking distance from Victoria street. 20 min walk into the city. Good...More
Stayed two one night stops beginning and end of organised South Island tour mid /late February and poured with rain both occasions. Rooms in a number of two story blocks away from reception and dining room and no covered walkways so meant trying to hurry...More
Response from Simon J, General Manager at Heartland Hotel CotswoldResponded 2 weeks ago
Kia ora Jodian,
Thank you for the feedback. We take your comments seriously to make improvements.
Thanks you for the great comments about our team they sincerely care about our guests and go out of their way to make them confortable.
I am sorry the...More
Okay this establishment is quite dated in decor in its rooms. Could do with a freshen up.
Reception staff we great however the barman in the Restuarant was less than perfect.
I will start by saying both my wife and I are smokers and last...More
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 3 weeks ago
Kia ora ronho2018,
Thank you for providing us with your feedback. Your comments are valued and we take them seriously.
It is disappointing to be rated so low and we hope to make improvements where needed. I find it hard to believe a staff member...More
Arrived quite late and got attended to quickly at reception with warm friendly service and good information for our stay, our room was very clean and tidy. Very comfortable bed, good shower pressure, big full length mirror and lightening to get ready for our night....More
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 5 March 2018
Thank you for the positive feedback, We're glad you enjoyed your stay.
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :)
The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
Good morning Yellow Bee :)
The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport. Taxi's also wait outside the terminal but they normally are $50 plus for a fare into the hotel.
We look forward to your stay and please do not hesitate to give us a call on 0800 65 3535.