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    Heartland Hotel Cotswold

    88-96 Papanui Road | Merivale, Christchurch 8014, New Zealand
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    24/12/2017 25/12/2017
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    US$95
    US$91
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    Traveller (128)
    Room & Suite (46)
    Dining (14)
    Arthur's Court Motor Lodge
    255 reviews
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    City Centre Motel
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    Overview
    • Excellent17%
    • Very good44%
    • Average27%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “tudor style” (17 reviews)
    “coach tour” (8 reviews)
    “grand pacific” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Arthur's Court Motor Lodge
    255 reviews
    #41 of 146 hotels in Christchurch
     
    Ashford Motor Lodge
    139 reviews
    #44 of 146 hotels in Christchurch
     
    City Centre Motel
    395 reviews
    #35 of 146 hotels in Christchurch
     
    Merivale Manor
    672 reviews
    #3 of 146 hotels in Christchurch
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (341)
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    1 - 5 of 304 reviews

    Reviewed 3 weeks ago

    Bed was very good. Location was excellent. Breakfast was good. Room was tired. Noise was terrible. This hotel caters for tour buses and groups. We stayed 4 nights and were woken up in the very early hours every night. Other customers talking very loudly, buses...More

    Thank Tracy P
    Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 3 weeks ago

    Kia ora Tracy P, Thank you for providing us with feedback. We value your comments. We do apologise for the experience you encountered. We will discuss Coach Drivers and to see how we can come to a solution that does not affect other guests. Once...More

    Reviewed 4 weeks ago via mobile

    Situated in a busy road with no sound protection this room 806 was the worst room i have ever stayed in. Management were of no help not even ear plugs. Improve your noise proofing. Interior was shabby yet cleanMore

    1  Thank Kris T
    Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 3 weeks ago

    Dear Kris T, Thank you for providing us with feedback. We take your comments seriously and help us to improve. Its an unfortunate experience and we are disappointed we could not assist on this occasion If it not been busy we would have moved you...More

    Reviewed 4 weeks ago via mobile

    We enjoyed our comfortable stay at this hotel...friendly checkin and helpful advice for around the area. Our room was upstairs so a few stairs to carry our cases. A little dated but we found comfortable. Shops and restaurants within walking distance. Free wifi

    Thank Rosemarie G
    Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 4 weeks ago

    Kia ora, Thank you for providing us with feedback. Glad you enjoyed your time with us. Look forward to another visit. Kind regards Simon Jackson

    Reviewed 21 October 2017 via mobile

    If the review was for the staff alone I would give a 5 rating. Everyone we met was friendly, helpful and competent. Unfortunately, the room did not leave me with a good experience. It was clean and the bed was comfortable, but the decor and...More

    Thank Julie D
    Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 23 October 2017

    Dear Julie D, Thank you for the feedback and also the suggestions made. We value your feedback for improving our services. We appreciate the comments about the team and special mention of our Head Chef. We are proud of the work they do and passion...More

    Reviewed 20 October 2017

    These are like your very own cottage style home away from home. They gave us the biggest room available, and it was huge. two big beds in the room, wrap around windows. Nice walk to the downtown core and lots of restaurants to eat at....More

    Thank ctanski
    Response from MatavaiGM, General Manager at Heartland Hotel CotswoldResponded 23 October 2017

    Dear Ctanski, Thank you for your feedback. Glad you enjoyed the room and also got see a lot of the city. Christchurch is still recovering and progressing well. The City tours are always recommended not just for the site seeing but also to learn from...More

    Arthur's Court Motor Lodge
    255 reviews
    #41 of 146 hotels in Christchurch
     
    Ashford Motor Lodge
    139 reviews
    #44 of 146 hotels in Christchurch
     
    City Centre Motel
    395 reviews
    #35 of 146 hotels in Christchurch
     
    Merivale Manor
    672 reviews
    #3 of 146 hotels in Christchurch
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Dry Cleaning
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$91 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Number of rooms
    • 77
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Agoda, Hotels.com, Ctrip TA, Booking.com, Hotwire, Travelocity, Orbitz, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Heartland Hotel Cotswold reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Canterbury Region >
    • Christchurch
    • Also Known As
    • Heartland Hotel Christchurch
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    Traveller (128)
    Room & Suite (46)
    Dining (14)
    Hotel & Grounds (87)
    Bathroom (12)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 146 hotels in Christchurch
    Ashford Motor Lodge
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    Merivale Manor
    672 reviews
    .21 km away
     
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    Ask a question
    Questions & Answers
    Yellow Bee
    9 January 2017|
    AnswerShow all 2 answers
    Response from ManagerCotswoldHtl | Property representative |
    Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
    0
    Votes
    Jimboyeoman
    20 February 2016|
    AnswerShow all 5 answers
    Response from Pauline G | Reviewed this property |
    Maybe email them.
    1
    Vote
    STYLam
    14 October 2015|
    Answer
    Response from Gail M | Reviewed this property |
    Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
    0
    Votes
    Room Tips
    "Ask for the biggest room"
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    "Go elsewhere!"
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    "Choose ground floor as no lifts."
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    "personally if you are not to ft ask for a lower floor as it is pretty hard carrying heavy cases upstairs.free..."
    Read review
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