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Heartland Hotel Cotswold

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Traveller (134)
Room & Suite (62)
Dining (14)
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Overview
  • Excellent17%
  • Very good42%
  • Average28%
  • Poor8%
  • Terrible5%
Travellers talk about
“tudor style”(18 reviews)
“coach tour”(9 reviews)
“grand pacific”(4 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (364)
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324 results
Traveller rating
55
132
89
30
18
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Time of year
LanguageEnglish
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55
132
89
30
18
Show reviews that mention
All reviewstudor stylecoach tourgrand pacificnew zealandpapanui roadseparate bedroomfirst floormin walkoff street parkingnice roomcity centrecomfortable bedslast nightsouth islandshort stayheaterbath
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1 - 5 of 324 reviews
Reviewed 2 weeks ago

Strange place. Rooms were in two storey blocks and were huge with very dark furniture. Very large lounge area with sofa and dining table and chairs and yet such a tiny bathroom. I found it rather unwelcoming and would not choose to stay here again....More

Thank Joan W
Reviewed 2 weeks ago via mobile

Old 'looking' hotel. Nice big room and bathroom. Was hard to find rooms initially in the evening, the numbers are not very day to read. Overall it was a nice room, friendly staff. Walking distance from Victoria street. 20 min walk into the city. Good...More

Thank Viswanath2014
Reviewed 3 weeks ago

Stayed two one night stops beginning and end of organised South Island tour mid /late February and poured with rain both occasions. Rooms in a number of two story blocks away from reception and dining room and no covered walkways so meant trying to hurry...More

Thank Jodian
Response from Simon J, General Manager at Heartland Hotel CotswoldResponded 2 weeks ago

Kia ora Jodian, Thank you for the feedback. We take your comments seriously to make improvements. Thanks you for the great comments about our team they sincerely care about our guests and go out of their way to make them confortable. I am sorry the...More

Reviewed 4 weeks ago via mobile

Okay this establishment is quite dated in decor in its rooms. Could do with a freshen up. Reception staff we great however the barman in the Restuarant was less than perfect. I will start by saying both my wife and I are smokers and last...More

Thank ronho2018
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 3 weeks ago

Kia ora ronho2018, Thank you for providing us with your feedback. Your comments are valued and we take them seriously. It is disappointing to be rated so low and we hope to make improvements where needed. I find it hard to believe a staff member...More

Reviewed 3 March 2018 via mobile

Arrived quite late and got attended to quickly at reception with warm friendly service and good information for our stay, our room was very clean and tidy. Very comfortable bed, good shower pressure, big full length mirror and lightening to get ready for our night....More

Thank StevieEchelon
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 5 March 2018

Kia ora, Thank you for the positive feedback, We're glad you enjoyed your stay. Kind regards Simon Jackson

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Dry Cleaning
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$100 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$100 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (134)
Room & Suite (62)
Dining (14)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Yellow Bee
9 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
0
Votes
Jimboyeoman
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
1
Vote
STYLam
14 October 2015|
Answer
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0
Votes
Room Tips
"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
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"Don't bother find a different hotel."
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"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
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"Saw no negatives!"
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