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Heartland Hotel Cotswold

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Traveller (135)
Room & Suite (69)
Dining (14)
Overview
88-96 Papanui Road Merivale, Christchurch 8014 New Zealand See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (377)
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61
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90
31
18
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All reviews tudor style coach tour grand pacific new zealand papanui road min walk off street parking comfortable beds city centre nice room last night short stay south island bedroom heater toiletries nz
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21 - 25 of 336 reviews
Reviewed 22 February 2018

If it weren't for one particular incident I would have given this hotel 5-star. When I checked in I was told room service is available until 9:30 pm. Every piece of literature in the room says the kitchen hours and room service are available until...More

Thank Anastasia B
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 4 March 2018

Kia ora, Thank you for providing us with your feedback. Your comments are important for us to make improvements in our services. I have discussed this with the kitchen team and due to a slow evening they made the call to close early. It is...More

Reviewed 17 February 2018

Probably the worst hotel I've ever had the DIS-PLEASURE of staying in. It looks fine from the outside, but it’s like stepping back in time to the sixties when entering the rooms. When my wife and I went into our allocated room, 883, we were...More

Thank David S
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 22 February 2018

Kia ora David, Firstly, please accept our sincere apologies for the inconvenience caused. It is not intended to provide such an unpleasant experience and it is disappointing. We pride ourselves in providing a higher level and rest assured your feedback is taken seriously. We have...More

Reviewed 11 February 2018 via mobile

The outside is done in a mock Tudor style. The room itself was quite large with two beds and an area for a sofa and table. It had a bath and shower. Being a hot night I was able to open all the windows. There...More

Thank Michelle L
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 12 February 2018

Kia ora, Thank you for the positive feedback. We are pleased you enjoyed your time with us. Nga mihi Simon Jackson

Reviewed 10 February 2018 via mobile

We stayed at this hotel twice during our road trip of New Zealand as we came to Christchurch twice and were placed here by our travel agent. The set up looks good when you first arrive with all the cottage type accommodation, based on Englands...More

Thank Debbie T
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 12 February 2018

Kia ora, Thank you for providing us with your feedback. We appreciate the comments about one of our staff members. You feedback is important for us to make improvements, We will discuss your comments with our team. Nga mihi Simon Jackson

Reviewed 9 February 2018 via mobile

Stayed just one night as part of a group, had dinner and breakfast there, food was good as was the service. Check in was easy and helpful with good local knowledge. Good location and an easy walk into the cbc, lots of other places close...More

Thank AoteaTravelMan
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 12 February 2018

Kia ora, Thank you for the positive feedback. Glad you enjoyed your stay with us. Nga Mihi Simon Jackson

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Hotel class
Number of rooms
77
Price range
US$85 - US$161 (Based on Average Rates for a Standard Room)
Also Known As
Heartland Hotel Christchurch
Location
New Zealand > South Island > Canterbury Region > Christchurch
Hotel class
Number of rooms
77
Price range
US$85 - US$161 (Based on Average Rates for a Standard Room)
Also Known As
Heartland Hotel Christchurch
Location
New Zealand > South Island > Canterbury Region > Christchurch
Photos
Traveller (135)
Room & Suite (69)
Dining (14)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
YellowBee
9 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
0
Votes
Jimboyeoman
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
1
Vote
STYLam
14 October 2015|
Answer
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0
Votes
Room Tips
"Two friends sharing, two bedroom suite was great"
amenadue3
17 May 2018
Read review
"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
OzCaliburn
24 Feb 2018
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"Don't bother find a different hotel."
984JohnB984
21 Feb 2018
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"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
toddb870
28 Jan 2018
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