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Heartland Hotel Cotswold

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Heartland Hotel Cotswold
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312 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Auckland, New Zealand
Reviewed 28 September 2016

I have chosen to stay here regularly on and off for the past 3 months for business. The front desk is genuine in their welcome and have been very helpful with advice on what to do in the city. Parking is adequate. The hotel is very clean as well as the rooms. Through the winter months or colder days, I...

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Helpful?
Thank HakaBrit
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear HakaBrit, Thank you very much for your recent stay at the Heartland Hotel Cotswold and for taking the time to review this. I and the team are very pleased to hear of your feedback as it is why we are in the job to ensure we are genuine in the way we look after our valued guests and a...

Leeds, United Kingdom
Reviewed 14 September 2016

On our tour of New Zealand, we stopped over at this hotel. The style of the buildings was mock Tudor and internally the rooms were furnished in mock antique furniture. The rooms although somewhat drab, were very clean and roomy, with all mod cons. Attached to the hotel was a bar/restaurant which we sampled on our first night. Being homely,...

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Helpful?
Thank PATRICKDON
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear PATRICKDON, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am very pleased that the hotel was up to your expectation and you found the rooms clean and roomy and the meals delicious. I and the team look forward to welcoming you back to the hotel...

Wellington, New Zealand
Reviewed 27 August 2016

Stayed one night. Rooms good size but very dated. Staff friendly and helpful and breakfast buffet pretty standard however some of the food items I choose were cold unfortunately. Happy to stay here on business for short stay only.

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Helpful?
Thank The_Chappells
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear The_Chappels, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am pleased that you enjoyed your stay and found the rooms a good size. We certainly appreciate that the rooms are a bit dated now in Christchurch, which we aim to constantly improve on over the...

Dunedin, New Zealand
Reviewed 25 August 2016

Everything about this hotel felt comfortable, right from the decor, to the lighting, to the couch and the soft, soft beds! My mother sister and I traveled for a girls weekend and stayed in a two bedroom suite which was exactly what we needed. One room had a queen bed and the other a queen and single and the beds...

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Helpful?
Thank Holly M
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Holly M, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am so pleased that you, your Mum and sister enjoyed your stay with us. All our beds have feather down mattress toppers which add that extra of comfort to your stay. These are actually available...

Christchurch, New Zealand
Reviewed 23 August 2016

I bought a deal on line for here and went last Sunday. They were quite busy but fitted us in for breakfast. There is certainly a great selection of juices, teas and coffees and also a fruit smoothie. ( which ran out) The hot food was yummy but could have been a bit hotter. The lamb sausages were just delicious!!...

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Helpful?
Thank MargR26
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear MargR26, Thank you very much for your recent visit to the Heartland Cotswold Hotel and for taking the time to review this. I am very pleased that you enjoyed the Grab One deal for the Hot Buffet breakfast in our Tudors Restauarnt. I will pass your feedback onto our F&B Manager so we can aim to get everything right...

Hamilton, New Zealand
Reviewed 5 August 2016 via mobile

Loved my two night stay. Great service, large, warm and comfortable rooms. Very clean and decorated in style of building design. Impressed with free room service charges, meals were prompt in delivery and delight. Very quite and location was excellent. Up or down the road from all amenities. Fantastic supermarket in Merrivale, which huge range of international, local and gluten...

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Helpful?
Thank thetubmans
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear thetubmans, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am delighted that you had such a great stay and you found the service warm and friendly and the rooms comfortable and cosy. We certainly recognise that our guests deserve more for less so we try...

Christchurch, New Zealand
Reviewed 4 August 2016

We left for Raro early morning then arrived late at night. Staff were great and very friendly could not do enough for us! Rooms spacious with everything you require while travelling. Great showers water hot and pressure great! Quiet location so slept well Handy room service and short walk to own restaurant or just a wee walk up the road...

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Helpful?
Thank Debbie B
ManagerCotswoldHtl, Owner at Heartland Hotel Cotswold, responded to this review

Dear Debbie, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am very pleased that the hotel met all your requirements and that the team were doing their job and looking after our valuable guests. I will certainly pass on your feedback as they always like to...

London, United Kingdom
Reviewed 1 August 2016

Stayed for one night at beginning of our New Zealand trip and then a second night after touring New Zealand for two weeks. Whilst the concept for the hotel was a bit naff (mock Tudor!) the staff couldn't have been more friendly or helpful and the large rooms were warm immaculate and had big comfortable beds. They even allowed us...

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Helpful?
Thank beanteacher
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear beanteacher, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I appreciate your honesty regarding the Tudor theming as it certainly isn't everyone's cup of tea. Thank you also for the great feedback of the staff here as it is always nice to share guest comments. I...

West Coast Region, New Zealand
Reviewed 1 August 2016

It is always a pleasure to stay at the Heartland Cotswold Hotel in Christchurch. It is the little things - 24 hour reception, heaters turned on if you are checking in late, comfortable beds, efficient heaters, good location and value for money. Staying here is just easy.

Review collected in partnership with Scenic Hotel Group
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Helpful?
Thank csclmc2013
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear Valued Guest, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. That has to be one of the best reviews I have seen - I and the team are very grateful of your recognition and we certainly like to ensure the little things are taken care of...

Melbourne, Australia
Reviewed 28 July 2016

Worst hotel of the tour. Room dank and musty smelling, also smelt of stale cigarettes. A staff member sprayed with air freshener but didn't really help at all. Staff in restaurant not overly friendly. Certainly not up to par with other establishments visited.

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Helpful?
2Thank karma64
ManagerCotswoldHtl, General Manager at Heartland Hotel Cotswold, responded to this review

Dear karma64, Thank you very much for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am disappointed that you found the room dank and musty smelling. Our rooms are aired quite frequently so I will ensure this is followed up by our Rooms Division Manager. I have not received feedback of...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Heartland Hotel Cotswold

Address: 88-96 Papanui Road | Merivale, Christchurch 8014, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: RM441 - RM740 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Heartland Hotel Cotswold 3.5*
Number of rooms: 76
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Also Known As:
Heartland Hotel Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Heartland Hotel Cotswold staff and other travellers.
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Questions? Get answers from Heartland Hotel Cotswold staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from access drive”
 of 5 bubbles JonG31352, 8 Jan 2017 | Read review
“Avoid the hotel”
 of 5 bubbles Adam9999999999999, 25 Dec 2016 | Read review
“Rooms close to the bar/restaurant are more convenient.”
 of 5 bubbles 984evelyns, 20 Nov 2016 | Read review
“We didn't stay at the motel but the buffet was well worth it!!!”
 of 5 bubbles MargR26, 22 Aug 2016 | Read review
“Check out the room before taking it.”
 of 5 bubbles Ibrahim11, 30 May 2016 | Read review
5 of 5