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    Heartland Hotel Cotswold

    88-96 Papanui Road | Merivale, Christchurch 8014, New Zealand
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    24/12/2017 25/12/2017
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    US$95
    US$92
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    Traveller (128)
    Room & Suite (46)
    Dining (14)
    Overview
    • Excellent17%
    • Very good44%
    • Average27%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “tudor style” (17 reviews)
    “coach tour” (8 reviews)
    “grand pacific” (4 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (341)
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    31 - 35 of 304 reviews

    Reviewed 3 February 2017 via mobile

    Location of this hotel is great, 30 minute walk into the city, 20 minute drive from the Gondola. It has good parking. Rooms are large, but basic, with little finesse, but mainly clean and tidy ( apart from the huge spiders web above the window)....More

    Thank Rickawl
    Response from ManagerCotswoldHtl, General Manager at Heartland Hotel CotswoldResponded 6 April 2017

    Dear Rickawl, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am happy that you found the location of the hotel was great and the room was clean and tidy but disappointed from your...More

    Reviewed 8 January 2017

    Worst hotel in our stay in New Zealand. Very tired room and restaurant was basic. Staff did not appear interested in issues pointed out in room. Noisy coach arrived for separate party at 6.15 a.m. in morning and parked straight outside our room!More

    Thank JonG31352
    Response from ManagerCotswoldHtl, General Manager at Heartland Hotel CotswoldResponded 11 January 2017

    Dear JonG31352, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. I am disappointed to learn of your experience at the hotel, especially the attention of our staff. I would be interested to know of...More

    Reviewed 1 January 2017

    we had a very enjoyable xmas dinner here. very worthwhile lovely buffet. Plenty of food, kept bringing out and encouraging us up to eat..The salmon was brilliant. Enough to choose from.. thanks to the chefs for a great meal and to tony who sorted out...More

    Thank judith m
    Response from ManagerCotswoldHtl, General Manager at Heartland Hotel CotswoldResponded 11 January 2017

    Dear Judith m, Thank you for your recent visit to "Tudors Restaurant' at the Heartland Cotswold Hotel and for taking the time to review this. I am delighted that you found our Christmas buffet very enjoyable and the food available was plentiful. I also appreciate...More

    Reviewed 31 December 2016

    This hotel has an old building and furniture style , no slippers provided , still using the old door key too. Some corner rooms position might be a bit spooky as too dark in the night. Also smell molds when entering the unit for first...More

    Thank AChen88
    Response from ManagerCotswoldHtl, General Manager at Heartland Hotel CotswoldResponded 11 January 2017

    Dear AChen88, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. Whilst our hotel is an older 'Tudor' style building, we are different than your average hotel that is high rise, with old world charm...More

    Reviewed 26 December 2016

    I have to agree with a few other reviewers that the room smelled moldy. The room also smelt of cigarette smoke and I found a cigarette butt at the base of the couch. The bath/shower was a bit of a death trap. If you don't...More

    Thank Adam9999999999999
    Response from ManagerCotswoldHtl, General Manager at Heartland Hotel CotswoldResponded 11 January 2017

    Dear Adam, Thank you for your recent stay at the Heartland Cotswold Hotel and for taking the time to review this. As I have advised our previous reviewers this is not acceptable and this has only came to light recently with the mouldy smell. I...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Dry Cleaning
    • Business Centre with Internet Access
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$91 - US$127 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Number of rooms
    • 77
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Ctrip TA, Hotels.com, Hotwire, Travelocity, Cancelon, Orbitz, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Heartland Hotel Cotswold reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Canterbury Region >
    • Christchurch
    • Also Known As
    • Heartland Hotel Christchurch
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    Traveller (128)
    Room & Suite (46)
    Dining (14)
    Hotel & Grounds (87)
    Bathroom (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Yellow Bee
    9 January 2017|
    AnswerShow all 2 answers
    Response from ManagerCotswoldHtl | Property representative |
    Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
    0
    Votes
    Jimboyeoman
    20 February 2016|
    AnswerShow all 5 answers
    Response from Pauline G | Reviewed this property |
    Maybe email them.
    1
    Vote
    STYLam
    14 October 2015|
    Answer
    Response from Gail M | Reviewed this property |
    Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
    0
    Votes
    Room Tips
    "Ask for the biggest room"
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    "Go elsewhere!"
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    "Choose ground floor as no lifts."
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    "personally if you are not to ft ask for a lower floor as it is pretty hard carrying heavy cases upstairs.free..."
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