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Quality Hotel Elms

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225 Reviews from our TripAdvisor Community

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Showing 219: English reviews
London, United Kingdom
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

This was the first of 8 hotels that we stayed at during our honeymoon in New Zealand. We only stayed for one night, but really loved the room, especially the comfy bed after travelling for almost two days straight! The room was large and really good value for money - would definitely stay at Quality Elms again.

Helpful?
Thank tanyabc90
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It will as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Hamilton, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 October 2016

Stayed here one night for a wedding in an apartment room. Was excellent value for room. Room was very spacious separate bedroom, 2 bathrooms, Ensuite had a spa bath and 2 shower heads in the shower. Great water pressure. Even had a private ouside patio area. Room was abit dated but very clean and tidy. Size and cleaniness made up... More 

Helpful?
Thank nzsteve1234
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing feedback about your recent stay with us. We very much value your feedback and will pass it on to the team. We hope that you will choose to stray with us again. Yours sincerely, Chris McLaughlin More 

Blenheim, New Zealand
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 October 2016

first time stayed here, nice well presented room. staff at reception were great and very helpful. Apart from a few guests forgetting that doors slam when let go it was great. only gripe was the bed was very soft which i am not a real big fan of but that's just a personal preference!

Helpful?
Thank ewf191
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for providing feedback about your first stay with us and it's pleasing to hear that you enjoyed our service. We use our Manufacture to best guide us to which bed would meet the majority of our guests needs. We understand that from time to time some guest prefer a slightly harder or softer bed. We hope... More 

Newcastle, Australia
Level Contributor
142 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 16 October 2016 via mobile

Loved our 2 night stay here. Comfy rooms, great bed & pillows. We came to hotel approx 7.30pm after 5am start. It was a long day crossing by ferry from the North Island, followed by a rail & bus journey. Our room keys were ready for us 2 pick up. Our buffet dinner was served at 8pm & was delicious... More 

Helpful?
Thank Cathie M
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing feedback about your recent stay with us. We try to do our best to insure items such as Room keys are all ready to go for GPT,as we understand after a long journey people can be pretty tied and just want to freshen up. We hope that the rest of your tour was just... More 

Christchurch, New Zealand
1 review
Reviewed 7 October 2016

I was taken to the Elms for a birthday weekend and we were given a lovely, though small room, which was decorated in lovely warm browns and was very relaxing. We were very happy there, but about 5.30 there was a lot of noise and talking and people running around. When we went down for dinner I mentioned this at... More 

Helpful?
Thank 845wendy
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guests, Thank you for providing such a detailed review about your recent stay with us. Your feedback will be passed on to the team and we look forward to welcoming you back again sometime soon. Yours sincerely, Chris McLaughlin More 

Auckland Region, New Zealand
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 September 2016 via mobile

One day stay for work, room very spacious, big bathroom and seperate kitchen, a little dated but clean tidy and a very comfy bed with great fresh smelling linen. The staff were all very friendly and helpful. Had a nice meal, service a little slow but I enjoyed the meal . Free wifi worked well, nothing bad to stay and... More 

Helpful?
Thank Darron L
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Chris McLaughlin More 

Adelaide, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 September 2016 via mobile

We stayed for one night in a King room. Our room was located on the 4th floor of the hotel which is only serviced by one of the two elevators, and twice we had the overweight alarm go off even though it was rated for 11 people/ 780kg and only 5 people were inside. The room was large, quiet and... More 

Helpful?
Thank YolandaP-Aus
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Whakatane, New Zealand
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 September 2016 via mobile

Stayed 2 nights and was pleasantly surprised the room was very modern and ultra clean and the bed was huge and comfy they provided a free shuttle service to airport and there is a comfortable waiting area a cosy drinking area and nice restaurant with a lovely outside area shops cafes and bars in walking distance and a mall

Helpful?
Thank 157carla
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for your feedback about your recent stay with us. It always a pleasure to receive such positive feedback and I will make your comments be known to the team. Sincerely, Chris McLaughlin More 

Nelson, New Zealand
Level Contributor
3 reviews
Reviewed 26 September 2016

Staff were so professional, friendly and helpful. Hotel has a loyalty programme that we didn't know about, but definitely a bonus worth mentioning. Bed was very comfy and room spotlessly cleaned and attractively decorated. Tv was a Sony, eco toiletries, underlay on bed was luxurious - excellent quality for the price of our Standard Room. Location conveniently close to mall,... More 

Helpful?
Thank merinda61
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay with us. It's great to hear that you were pleased with your overall stay and you also managed to take advantage of our great loyalty program. Your comments about the staff have been noted and I will make your encouraging feedback be known to them... More 

wexford, ireland
Level Contributor
75 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 September 2016 via mobile

You don't normally expect Quality hotels to capture your imagination-they are practical comfortable hotels, but two things mark this hotel as special. First the excellent food in the restaurant, and second the excellent friendly and helpful staff. They are amazingly good. One of the staff members drove my family to the Antarctic Centre in the hotel car without having been... More 

Helpful?
Thank dreamont
Chris M, General Manager at Quality Hotel Elms, responded to this review

Dear guest, Thank you for taking the time to provide feedback about your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
FREE AIRPORT SHUTTLE SERVICE AND CBD DROP OFF AND PICK UPS 8am -5pm daily!! The Recently refurbished Quality Hotel Elms features unlimited free WiFi and easy access to Northlands Mall, which offers 150 shops, 2 supermarkets, a food court and cinemas. This Christchurch, New Zealand hotel is also convenient to Canterbury Museum, Horncastle Arena, Canterbury University and AMI Stadium. Guests of the Quality Hotel Elms are invited to grab a drink or a bite to eat at Sapporo Gold Restaurant and Bar, which is conveniently located on-site. There are 3 meeting rooms, with the hotel able to accommodate 250 people for banquets and conferences. All guest rooms offer a flat-screen television with cable, refrigerator, alarm clock, iron and ironing board. Some rooms feature a microwave. This is a non-smoking hotel. Guests have access to coin-operated laundry facilities and coin-operated internet kiosk. Quality Hotel Elms is within 10 minutes' drive of Christchurch Casino and Hagley Park. Christchurch Airport is 11 minutes' drive away. ... more   less 

Additional Information about Quality Hotel Elms

Address: 456 Papanui Rd, Christchurch 8005, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: RM384 - RM764 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Elms 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Elms Hotel Christchurch
Hotel Style:
#27 Business Hotel in Christchurch
#27 Luxury Hotel in Christchurch
#39 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Elms staff and other travellers.
1 question
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Bengaluru, India

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Questions? Get answers from Quality Hotel Elms staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get the rooms at the far end of the corridor away from reception less people going past.”
 of 5 bubbles TravellingRobos, 3 Nov 2016 | Read review
“Book an apartment room”
 of 5 bubbles nzsteve1234, 17 Oct 2016 | Read review
“level 2 on the carpark side (south), away from the traffic and quieter”
 of 5 bubbles ewf191, 17 Oct 2016 | Read review
“That 4th floor room is worth paying a little extra for.”
 of 5 bubbles 845wendy, 7 Oct 2016 | Read review
“level 4 rooms are good”
 of 5 bubbles nzfargo, 22 Aug 2016 | Read review
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