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Hotel Carlton Mill

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel Carlton Mill
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84 Reviews from our TripAdvisor Community

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Showing 77: English reviews
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Reviewed 4 weeks ago via mobile

I've been using this hotel for a few years now and always consider it first call when in Christchurch. The staff are very friendly and always make you feel welcome. The rooms are all very comfortable and the hotel is slowly upgrading them all. The restaurant on site (Strawberry Fare - an independent operation) is excellent and charge back can...

Thank Roger F
CarltonMill, Front Office Manager at Hotel Carlton Mill, responded to this review

Hi Roger Thank you so much for writing a review, we do appreciate it. I see on the news it is a bit wet up there in sunny Nelson, hope you are keeping dry. Thank you for such a wonderful review, we all do our very best to make our guests have an enjoyable stay and I am thrilled we...

Christchurch, New Zealand
Reviewed 6 March 2017

First time we have stayed here and while the location is excellent, the room is dated. They have tried to make it look modern, lovely reception area, however the rooms are stuck in the 70's. We arrived early and the young gentleman on reception was very accommodating and friendly, however the warmness was missing the next day when we checked...

Thank DeeKennedyUk
Canterbury Region, New Zealand
Reviewed 12 January 2017

We have stayed at this hotel several times over the last few years and have never been disappointed. We love the fact it is so close to all the night life on Victoria st and so handy to Hagley Park. Very affordable, clean and tidy. The staff are very helpful and eager to please.

Thank Tony M
Dunedin, New Zealand
Reviewed 24 November 2016

Disgusting sewage in the shower! Offered the next room...same but worse. Husband followed the man to basement, claimed it was a one off event but obviously from the soaked, filthy towels which were used down there this happens all the time. Moved to another building as too tired to find another hotel/ motel. Advice to owners, management and staff. Stop...

2Thank Janice G
CarltonMill, Owner at Hotel Carlton Mill, responded to this review

Good afternoon Janice Thank you for sending through your review. We do apologise for what happened regarding the sewage and as you are aware we attended to the problem in a timely manner. This is not a regular accurrence as you have indicated and as a team at the Hotel; take offence at being called liars. The team at the...

Motueka, New Zealand
Reviewed 14 October 2016

Unavoidably late leaving, long drive and mid-evening arrival so we were cold, tired and hungry. Warm, friendly welcome at the desk but the best bit came when we opened the door to our room. The heating was on and all the lights, including in the bathroom. It felt so warm and welcoming and the young woman on the desk came...

Thank petrov301
CarltonMill, Head Receptionist at Hotel Carlton Mill, responded to this review

Good afternoon Thank you for taking the time to write a review, it is important to us to receive "feedback" from our guests. I am so pleased we lived up to your expectations and you had an enjoyable stay. Tessa the receptionist who was on that night is new so I will be showing her this review and how appreciative...

Reviewed 4 October 2016 via mobile

Working in Christchurch a few times we chose to stay at the Carlton Mill Hotel, always friendly and helpful staff and a real family atmosphere, when in Christchurch please consider the Carlton Mill Hotel as your place to stay Ok Felicity Best regards Michael Michael Przibilla Senior Linac Installer FES Medical Australia

Thank MPMedicalEngineer
CarltonMill, Head Receptionist at Hotel Carlton Mill, responded to this review

Dear Michael Thank you for taking the time to write a review, we do appreciate it. I hope you are well and busy, busy with work. We look forward to seeing you again. Kind regards Felicity Bell Head Receptionist

Greymouth, West Coast, New Zealand
Reviewed 13 September 2016

In need of some accommodation in a hurry, looked okay on website but rooms are dated. Nice clean and tidy did needs an update, was a delay in staff coming to front desk on check in. Rooms very basic but got a discount on booking. Central to town.

Thank Tracy L
Somerset, United States
Reviewed 4 July 2016

We stayed for one night at the Carlton Mill. Our room was clean, and the staff was very polite. Each room has a small fridge, sink and microwave, which is helpful. The only suggestion that I would make is to add a fan to the bathroom. The only way to vent it is by opening windows, which can make it...

Thank Robert Z
CarltonMill, Manager at Hotel Carlton Mill, responded to this review

Thanks for your review Robert, we take pride in having a clean and tidy hotel and are glad to hear it was to your satisfaction. Thank you for the suggestion, we are always looking to improve and better bathroom ventilation options is something we are looking into. We are also in the process of upgrading our internet to ultra-fast broadband....

Melbourne, Australia
Reviewed 15 May 2016

Although clean and tidy, the place looks like it could do with an update. A fan in the bathroom would have been helpful so we wouldn't have to leave the window open letting in cold air. We were on the top floor (2nd floor), we don't mind stairs when we don't have 2 heavy suitcases to carry, a lift would...

1Thank Iris0219
Auckland, New Zealand
Reviewed 14 May 2016 via mobile

My wife and I stayed here for two nights and can honestly say it is one of the best Hotels in Christchurch... It is not a new Hotel, but it more than makes up for it. It is situated in a fantastic location so close to Hagley park, bars, restaurants and shops. The room was a great size, nice and...

Thank James M

42 photos of this hotel

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Bathroom (1)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (1)
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11/06/2017 12/06/2017
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  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Room Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hotel Carlton Mill

Address: 17 Bealey Avenue, Christchurch 8014, New Zealand (Formerly Comfort Carlton Mill Hotel)
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: RM282 - RM521 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Carlton Mill 3.5*
Number of rooms: 27
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Also Known As:
Carlton Hill Hotel Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Carlton Mill staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep customers away from restaurant as very noisy with pots etc and banging doors.”
janice_gibson, 23 Nov 2016 | Read review
“Room 15 doesn't get the sun, or even much light, so if that matters to you, ask for another.”
petrov301, 13 Oct 2016 | Read review
“Stay elsewhere”
BERTIE14, 9 Apr 2016 | Read review
“If you are a short stay with luggage ask for a ground floor suite”
Syntwins, 18 Jan 2016 | Read review
“Very quiet location”
816charlee, 1 Oct 2015 | Read review
5 of 5
US$58* /night
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Prices are for 1 room, 2 adults
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