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Novotel Christchurch Cathedral Square Hotel

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Novotel Christchurch Cathedral Square Hotel
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865 Reviews from our TripAdvisor Community

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Christchurch, New Zealand
Reviewed 3 days ago NEW

Stayed here with wife for one night as accor card holder we were given a free nights stay !! Hotel is not new by any stretch but is in very good condition inside & out We stayed on the 8th floor (room 204) and it was well presented with all the things you would expect in a hotel room of...

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Helpful?
Thank lfc08London
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear lfc08London, Thank you for posting your review. It is great to see we ticked all the right boxes. We are always really happy to see our AccorPlus loyalty members staying with us and visiting Christchurch. It is also great to see you enjoying your free night stay as part of your membership benefits. Even though your stay was short,...

Brisbane, Australia
Reviewed 1 week ago

Excellent location right next to the old cathedral. The rooms are medium sized but very well appointed comfortable and modern. The staff were very friendly & welcoming. The only downside was the $35 charge for parking (valet only) although we managed to avoid this by paying $12 in the adjacent public car park. The meal in the restaurant was reasonably...

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Helpful?
1Thank MIKEndSUE
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear MIKEndSUE, Thank you for your review. We are pleased to hear you had a pleasant stay with us and that we took good care of you during your stay and provided you with a good meal. We are sorry that our parking option did not meet your expectations, but it is great you found alternative parking in the adjacent...

Wellington, New Zealand
Reviewed 1 week ago

Large, spacious, modern hotel room (Double with 2 queen beds). Unusual to have hand basin in the bedroom but it was separated by an interesting 'funky' built in glass and wood divide. I had dinner in the restaurant. The restaurant manager was friendly and efficient. Our waitress was friendly and quietly efficient. Proffering an actual opinion when asked. There when...

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Helpful?
Thank Nan_Wehipeihana
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear Nan_Wehipeihana, Thank you for posting such a positive review. I will share your comments with our staff, especially the restaurant team. They will be really happy to see their hard work is noticed and appreciated. Once again, thank you for sharing your experience and we look forward to your next visit. Kind regards, Leo and the Team at Novotel...

Cork, Ireland
Reviewed 1 week ago

This hotel is located in a perfect location in the center of Christchurch, it is within easy walking distance of everything and especially new regent street with it's great restaurants. The room itself was large but the bathroom was a bit odd since the sink was out in the bedroom with the toilet and shower in a separate room.

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Helpful?
Thank TravelCork
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear TravelCork, Thank you for taking the time to post your review. It is nice to see you were able to enjoy the hotel's location and easy access to nearby attractions and restaurants while you were visiting. We are sorry that the bathroom did not meet your expectations; please allow me to express our sincere apologies for the inconvenience this...

CHAGRIN FALLS
Reviewed 1 week ago

Christchurch is still recovering from the 2011 earthquake, but then was hit with another in November of 2016. This hotel is one of the newly built properties, and it is very nice. We spent only 1 night there, but it was very modern and comfortable.

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Helpful?
Thank huck4700
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear huck4700, Even though your stay in our hotel was short, we are pleased to see we ticked all the right boxes and that you found our rooms modern and comfortable. The city recovery might seem a bit slow, but there has been a lot of progress. The city has a very bright future and we look forward to seeing...

Manteca, California
Reviewed 2 weeks ago via mobile

We're on a tour with supposedly high quality hotels. This isn't one of them. The good points: the room was large with lots of outlets. The internet was limited to 300mb but when we ran over it let us just re-log in. Apparently the hotel survived the earthquake unscathed which is reassuring given the devastation still visible in every direction....

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Helpful?
Thank stevej2001
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear stevej2001, Thank you for posting your review. We are pleased to see you found the room spacious and that you felt safe in our hotel. The hotel is one of the building left standing after the February 2011 earthquake and I personally feel very safe in the hotel as well. We are truly sorry that the bathroom did not...

Burton upon Trent, United Kingdom
Reviewed 2 weeks ago

We had stayed in Christchurch once before the earthquakes. We were surprised to see so much of the centre still in need of rebuilding. This hotel stands out as modern and in use. It has a good location near the old cathedral and on the tram route. Staff were friendly.

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Helpful?
Thank graham l
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear graham, Thank you for taking the time to post your review. We are pleased to hear you enjoyed our location. We hope you had some time to spend enjoying what is available within walking distance to the hotel. Regarding the city, there is still a lot of rebuilding to complete. However, the city looks better every day and it...

Reviewed 2 weeks ago

The hotel is located in the very centre of Christchurch. Modern, comfortable hotel with very friendly and helpful personnel, good breakfast and good restaurant for the evening. Price and quality are good in balance. This hotel would be certainly our choice if we ever return to New Zealand.

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Helpful?
Thank Perdyke
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear Perdyke, Thank you very much for posting your review on TripAdvisor. It is fantastic to see we ticked all the right boxes and that we took good care of you during your stay. The hotel is indeed in a very central location with easy access to nearby shops and attractions. We hope you will return to New Zealand and...

Perth, Australia
Reviewed 2 weeks ago

This hotel is very well located in the centre of Christchurch. Sadly, at the moment, it is surrounded by empty blocks and construction sites due to the 2011 earthquake. The rooms are nothing to write home about as in particular the bathroom is quite small and has only a shower and toilet in it. The washbasin is located outside the...

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Helpful?
Thank tricky111
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear tricky111, Thank you for your review. We are truly sorry that the room layout did not meet your expectations. However, we are pleased to hear that the breakfast service ticked all the right boxes. I will let our team know that their assistance and sense of humour were very welcome. I empathise with your comment regarding the city. It...

London
Reviewed 2 weeks ago via mobile

We stayed here for our first night in New Zealand. The staff were friendly. The room was clean and quiet. The breakfast was absolutely amazing! We loved making fresh carrot juices. The hotel is in the centre of town opposite the cathedral. Would definitely recommend this hotel.

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Helpful?
Thank lex_az79
Jonathan6592, General Manager at Novotel Christchurch Cathedral Square Hotel, responded to this review

Dear lex_az79, Thank you for posting your feedback on TripAdvisor. We appreciate you taking the time to review the hotel and we are very happy to hear that you had a comfortable stay and that our team looked after you while visiting Christchurch. Thanks again for your review and we hope to see you again soon. Kind regards, Leo and...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Square Restaurant
The Square Restaurant
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch. ... more   less 

Additional Information about Novotel Christchurch Cathedral Square Hotel

Address: 52 Cathedral Square | Central City, Christchurch 8011, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Price Range: RM462 - RM1,257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Christchurch Cathedral Square Hotel 4.5*
Number of rooms: 154
Reservation Options:
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Also Known As:
Novotel Christchurch Cathedral Square Hotel Christchurch
Hotel Style:
#5 Green Hotel in Christchurch
#16 Business Hotel in Christchurch
#16 Luxury Hotel in Christchurch
#32 Family Hotel in Christchurch
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Christchurch Cathedral Square Hotel staff and other travellers.
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Questions? Get answers from Novotel Christchurch Cathedral Square Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“8 floor & above will give great views”
 of 5 bubbles lfc08London, 25 Feb 2017 | Read review
“Higher floors give a good view”
 of 5 bubbles 194grahaml, 12 Feb 2017 | Read review
“The tiny toilet area looked extremely close to not making health and safety standards.Ask for a room with a larger toilet.”
 of 5 bubbles summerbeaches2016, 6 Feb 2017 | Read review
“Stay on the Executive floor fo rmore privacy and quietness as the hotel does have groups staying there.”
 of 5 bubbles petitmonde, 31 Jan 2017 | Read review
“High floor brilliant views”
 of 5 bubbles geoffd929, 25 Jan 2017 | Read review
5 of 5