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31/12/2017 01/01/2018
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    Novotel Christchurch Cathedral Square Hotel

    52 Cathedral Square | Central City, Christchurch 8011, New Zealand
    Lowest prices for your stay
    31/12/2017 01/01/2018
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     2 people are viewing this hotel
    Traveller (241)
    Room & Suite (94)
    Dining (25)
    • Excellent34%
    • Very good51%
    • Average12%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “cathedral square” (100 reviews)
    “accor member” (9 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    4.5 Star Hotel
    All hotel details
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    31 Dec1 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (976)
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    21 - 25 of 901 reviews

    Reviewed 3 October 2017 via mobile

    We stayed at the Novotel (after being upgraded from the Ibis) at the start of our South Island leg and at the end after catching the TransAlpine from Greymouth and both stays were fantastic. From the friendly staff who greeted us each time, to the...More

    Thank petejaus
    Response from Jonathan6592, General Manager at Novotel Christchurch Cathedral Square HotelResponded 7 October 2017

    Dear petejaus, Thank you so much for posting your feedback. Fantastic to see you enjoyed your stay and that you were well looked after by our team. We are sure you took some great memories home from this holiday! All the best from our team...More

    Reviewed 2 October 2017 via mobile

    Hard to get to because roads are still closed. And for international travellers conning over its very hard. Über and cab drivers had difficulty dropping us back, 9 times out of 10 we were dropped a street back and told to just walk through that...More

    Thank AskAndrea
    Response from Jonathan6592, General Manager at Novotel Christchurch Cathedral Square HotelResponded 4 October 2017

    Dear AskAndrea, Thank you for taking the time to share your experience. It is with great disappointment that I learn it was not the amazing one we would have hoped for you. We strive to ensure our guests experience the best visits possible during their...More

    Reviewed 23 September 2017

    This is my 4th stay at this hotel and the service is generally good except for one quite patronising reception staff (for instance, when he forgot to take my credit card, I asked, "Do you want to take my credit card as security for incidentals?"...More

    2  Thank Ricky L
    Response from Jonathan6592, General Manager at Novotel Christchurch Cathedral Square HotelResponded 7 October 2017

    Dear Ricky L, Thank you for posting your review on TripAdvisor. I am truly sorry about your experience with one of our receptionists. I have spoken to him directly and we are now working on his delivery of customer service and how to improve it....More

    Reviewed 15 September 2017

    This Novotel is directly across from the Christchurch Cathedral and quite literally in the midst of the CBD redevelopment. This was my 2nd stay there and I found it convenient and comfortable. The rooms have a bit of a quirky layout -- if/when you stay...More

    Thank HaljoHal
    Response from Jonathan6592, General Manager at Novotel Christchurch Cathedral Square HotelResponded 7 October 2017

    Dear HaljoHal, Thank you for taking the time to post your review. I am pleased that you found our location convenient and our rooms comfortable. I shared your comments with Theresia and Janine, they were very happy to know they looked after you well during...More

    Reviewed 12 September 2017

    I would have given this hotel only 3 stars, except for the excellent customer service. My husband and I spent 3 nights here. It is well located and accessible to everything we were interested in. It's decor is modern, but I found it to be...More

    1  Thank clsmith2015
    Response from Jonathan6592, General Manager at Novotel Christchurch Cathedral Square HotelResponded 17 October 2017

    Dear clsmith2015 My sincere thanks for the feedback provided on your recent stay. I will be sure to pass on your kind words regarding your service experience to our team as I am sure they will be thrilled to hear that we have looked after...More

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    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Price range
    • US$133 - US$212 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Christchurch
    • #16 Luxury Hotel in Christchurch
    • #16 Business Hotel in Christchurch
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 154
    • Reservation Options
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    • Location
    • New Zealand >
    • South Island >
    • Canterbury Region >
    • Christchurch
    • Also Known As
    • Novotel Christchurch Cathedral Square Hotel Christchurch
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    Traveller (241)
    Room & Suite (94)
    Dining (25)
    Hotel & Grounds (153)
    Bathroom (14)
    Business Centre & Event Rooms (8)
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    Ask a question
    Questions & Answers
    10 October 2017|
    AnswerShow all 8 answers
    Response from Jonathan6592 | Property representative |
    Hi nemat2017, Yes, we have secure luggage storage. When you check out, please talk the receptionist or concierge and they will help you store your luggage. Have a great weekend! Leo and the Team at Novotel Christchurch
    Rj R
    4 July 2017|
    AnswerShow all 8 answers
    Response from Jonathan6592 | Property representative |
    Yes, we have hair dryers in all rooms.
    13 February 2017|
    AnswerShow all 9 answers
    Response from PackHorseUk | Reviewed this property |
    Yes - it isn't particularly fast but it does. There is also free wi-fi available at numerous cafes and suchlike in the immediate vicinity.
    Room Tips
    "All rooms are basically the same. Some face Cathedral Square"
    Read review
    "12th & 13th floor offer preferred guest amenities."
    Read review
    "Some rooms have much better views than others as there is a new library going up next door"
    Read review
    "Go on trip Advisor and I always say ' be nice to the staff when you get there , they will respond as..."
    Read review
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