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The Lofts Apartments

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238 Reviews from our TripAdvisor Community

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Showing 232: English reviews
San Francisco
Reviewed 27 December 2015

My first impression of this place was bad and it just got worse. To start with you have to pay for parking and you have to pay for WIFI which was spotty. The bed was uncomfortably lumpy, the bathroom very basic and the room was gloomy. When we arrived, the person checking us in noticed that we were 2 males....

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2Thank MarkCSanFrancisco
Launceston, Australia
Reviewed 26 December 2015

On first impression, the lofts seemed quite nice, spacious family accomodation with 2 bedrooms, lounge, kitchen and balcony, however hat impression soon changed when we realised there wasn't enough towels, no toilet paper in the bathroom, three of the light globes in the lounge weren't working, the dishwashing powder was nowhere to be seen, and the gentleman at reception came...

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Thank Suzanne G
kathmandu
Reviewed 29 November 2015

We stayed for four nights.very friendly treated and good service.the rooms were clean and the apartments were neat and comfortable.the best is the location.few mins away from the gondola and very central.best for the rates they offer.lot of restaurants nearby.had a lovely stay there.

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Thank anniKathmandu
Auckland, New Zealand
Reviewed 4 November 2015 via mobile

The front desk was friendly and helpful. Great customer service skill. Was very impressed with room and kitchen. It was really clean and fresh. Bedsheets and towels were very clean also. Big thing is it is right in the middle of town so no need to hire car. Will visit again for sure. Highly recommended. Thanks Cindy

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Thank cindymavi
Reviewed 4 November 2015 via mobile

Lived here in mid october as our vacations were about to come to an end and this hotel was worth living. Very much central to town, neat and clean rooms, towels changed everyday without asking for it and sauna facility available on request. The rooms are quite big with good size of the lounge area with kitchen as well as...

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1Thank christinap317
Reviewed 3 November 2015 via mobile

We stayed here for two nights and when we arrived our room wasnt ready. We were a group of four for the first night and a group of five for the second night which we had confirmed with the hotel when booking. We found the room they had booked us in was too small for us so we got moved....

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2Thank Amanda S
Auckland, New Zealand
Reviewed 21 October 2015

Stayed here on our last night, found it rather disappointing especially for the price. On the plus side our unit had a washing machine and a dryer, it also had a fridge freezer and a stove with oven. On the negative side the house keeping was of poor standard. The furniture was rather miss mash (looked like it had been...

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Thank Wayne M
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Wayne, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel...

Guangzhou, China
Reviewed 20 October 2015

this place was really worth visiting,hospitality was reaaly good from your staff members,greetings all the time and services were really appriciable....it's quiet relaxing place as the atmosphere of your place is pretty well and what i personally felt is there are lot's of positive vibes i gained there it was totally worth visiting and the team or staff members are...

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Thank Shi Yi C
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and on-going upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, Please stay in...

Christchurch, New Zealand
Reviewed 16 October 2015 via mobile

Only stayed 2 nights,great location very central.Good service. 4 Adults on our trip,plenty of room to stretch out in our room. Fresh towels when asked for. $10 for parking which is fine as the car was off the street.Close to restaurants, the Gonda last and the whole town. Decor is a little dated but respectable.Do expect some late night &...

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Thank Graham P
Mangal N, Manager at The Lofts Apartments, responded to this review

Dear Sir, It is brilliant to hear that you found the staff "very accommodating" and the location " A good base." We're very happy that these elements contributed to your having a positive stay. Please stay in touch with us and we look forward to welcoming you again in the near future!

India
Reviewed 6 October 2015 via mobile

I stayed here with my friend for 3 days. Very sympathetic and gorgeous hotel in location possible. We are thoroughly impressed with the accommodation and the staff. The staff was very friendly and attentive. We liked lounge area. Breakfast was good with fresh food. We were impressed by large well equipped room. The room had amazing view of outside snowfall....

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1Thank Heena S

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Amenities

Highlights
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Internet
  • Paid Wifi
Services
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Lofts Apartments

Address: 61 Shotover Street, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: RM618 - RM3,237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lofts Apartments 3.5*
Number of rooms: 25
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Also Known As:
The Lofts Apartments Hotel Queenstown
Lofts Apartments Hotel Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from The Lofts Apartments staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 5th floor is the only floor with views”
 of 5 bubbles 710cathy, 27 Nov 2016 | Read review
“Upstairs rooms having stunning view of lake wakatipu”
 of 5 bubbles marylA1862UC, 7 Aug 2016 | Read review
“Higher floors rooms having scenic view of stunning lake wakatipu”
 of 5 bubbles , 29 Jul 2016 | Read review
“Rooms are very spacious with having stunning view of lake wakatipu”
 of 5 bubbles , 28 Jul 2016 | Read review
“Rooms on the top floor having scenic view of lake wakatpu”
 of 5 bubbles , 26 Jul 2016 | Read review
5 of 5
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