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DoubleTree by Hilton Hotel

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DoubleTree by Hilton Hotel
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1,071 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Christchurch, New Zealand
Reviewed yesterday NEW

The hotel is fine, you can use all facilities of Hilton while staying for less money in double tree. However the rooms are more dated and smaller (especially bathrooms) in comparison with Hilton. Lake view is still good. Staff is friendly. Free dvds that you can watch in the room, or visit their cinema. I wouldn't go again, but depending...

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Helpful?
Thank Anchousik
Durham, United Kingdom
Reviewed 4 days ago NEWvia mobile

First things first this room was by far and away the best we have had all holiday. A king sized bed, a king sized bathroom and a nice living room area and a balcony with a lake view. It was clean and the hotel staff were friendly. So why only average? The hotel is a good 4 miles from the...

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Helpful?
Thank IanMac1960
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thanks for your review. To add you your comments wifi is free for all HHonors members and enrolment is free! For the surrounding area bidding has closed and it is not sold. Don't see any movement there for awhile. You are 100% correct in selecting a hotel to ensure it meets your needs but I think this is the same...

Reviewed 4 days ago NEWvia mobile

Though the reception staff was very friendly and great , this hotel is way off the city centre of queens town. A shuttle is available though but better hotels are available at queens town. Only good for people who want to cut off from the city life .

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Helpful?
Thank Gaurav M
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Yes you are correct. Not town centres but a tranquil place 15 mins from town centre by car, shuttle or the best option water taxi. I appreciate you recognising the team for their hospitality.

Townsville, Australia
Reviewed 5 days ago NEWvia mobile

hotel was okay, bit dirty and broken but livable. felt we paid way too much though and the wifi was so horribly slow and often didnt work at all. also a few hiccups with the shuttle service. however amardeep at the front desk was absolutely wonderful and we loved him and his service so much! such an asset to the...

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Helpful?
Thank here2explore
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you for recognising Amardeep! Will be sure to let him know

Feilding, New Zealand
Reviewed 6 days ago NEWvia mobile

The DoubleTree is in a picturesque location beside Lake Whakatipu, and is very close to the airport. Being out of town makes it a very quiet place to stay and unwind. The hotel is fairly new, and is decorated to a high standard. There are several good dining options within walking distance. The staff were very helpful, knowledgable and friendly.

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Helpful?
Thank joandlg
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you! I appreciate you recognising the team for making your stay special.

Sydney
Reviewed 1 week ago NEWvia mobile

Stayed here for 2 nights. Very easy to find the hotel. It's a bit confusing when you drive in as there is the Hilton and then there's doubletree. Room was standard Hilton, great bed. There's a kitchenette which is great but the exhaust fan doesn't work that well so be sure to open the door and window and close the...

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Helpful?
Thank l2ainie
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Well put! If I find out your room number will certainly check the exhaust fan. Feel free to drop me a line

PORTLAND, United States
Reviewed 1 week ago

Good hotel for sleeping People at the receiption are willing to help 15 MINS driving QUEENSTOWN BAD Internet LIMITED PARKING SPACE, so I have to be back before 5pm to find a parking space I PARKED ON THE HILL at the first night

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 953hanh
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you! Glad you enjoyed your stay!

San Diego, California
Reviewed 1 week ago via mobile

Pros: This hotel has new and modern appliances. It includes a microwave, toaster oven, fridge, stovetop and electric kettle. We stayed in a suite which was nice and roomy. Slippers and robes were provided in addition to free bottles of water and candy. The bed was comfortable and I like how they don't use those outdated comforters with patterns all...

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Helpful?
Thank Dulittle
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you for your review and feedback. So pleased you had a good stay!

Littleton, New Hampshire
Reviewed 1 week ago

Overall a great hotel, but the location is not near the major attractions of Queenstown. I had read this in other reviews, but went ahead and booked anyway due to the familiarity of the brand. Had I known more or planned better, there are a few options in town within walking distance that I would stay at next time. That...

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Helpful?
Thank Jason C
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thanks for your comprehensive review! Glad you had an enjoyable stay at the hotel and Queenstown. Hope to see you back soon!

Sunnyvale, California
Reviewed 1 week ago via mobile

We stayed here during our New Zealand trip and had a very good experience. The hotel was new, clean, and well maintained. The hotel was also accommodating on getting into town and offered a shuttle or water taxi options. The only complaint would be that the shuttle tended to fill up fast so definitely book before you arrive or as...

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Helpful?
Thank ny12ny
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you so much for your review!

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Enjoy a warm welcome at DoubleTree by Hilton Queenstown. Savor our delicious DoubleTree chocolate chip cookie upon arrival and settle into one of our comfortable and inviting guest rooms. Ideally located in the heart of Kawarau Village, this modern Queenstown hotel boasts breath-taking views of the shores of Lake Wakatipu and is situated just five minutes' drive from Queenstown International Airport. Central Queenstown is also just minutes away via water taxi or by our complimentary shuttle service upon availability. Surrounded by magnificent mountain scenery, this Queenstown hotel presents the closest hotel accommodation to The Remarkables Ski Field. Go skiing or snowboarding in the winter months or try exciting outdoor activities. Hire a hotel bicycle and explore the local sites or simply relax in the hotel's 10-seated executive cinema. The hotel also offers an ideal setting for business meetings and special events, with over 2,000 sq. ft. of flexible function space for events with up to 190 guests. Feel at home in a stylish guest room at DoubleTree by Hilton Queenstown. Each room boasts breath-taking views and modern amenities including WiFi access and an LCD TV. Prepare a home cooked meal in the fully equipped kitchenette, complete with oven, microwave and fridge/freezer, or visit our onsite eateries such as Me&Mee Chinese Restaurant, Wakatipu Grill, Stacks Pub, and The Lake Counter Café. ... more   less 

Additional Information about DoubleTree by Hilton Hotel

Address: 79 Peninsula Road | Kawarau Village, Queenstown 9300, New Zealand (Formerly Kawarau Hotel)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: RM639 - RM1,447 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel 4.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hilton EMEA, Cheap Tickets, Agoda and Priceline so you can book your DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kawarau Hotel, Managed By Hilton Hotel Queenstown
Hotel Style:
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#26 Family Hotel in Queenstown
#26 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With the lake view”
 of 5 bubbles Anchousik, 15 Jan 2017 | Read review
“Rooms at another hotel would be better”
 of 5 bubbles Xworder, 27 Dec 2016 | Read review
“request a view of the lake unimpeded.”
 of 5 bubbles michaelbkolsky, 13 Dec 2016 | Read review
“Be careful of nearby construction site”
 of 5 bubbles American500, 3 Dec 2016 | Read review
“make sure you arrange reservations for hotel shuttle from Queesntown to hotel”
 of 5 bubbles dickd99, 27 Nov 2016 | Read review
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