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DoubleTree by Hilton Hotel Queenstown

1,322 reviews
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Traveller (419)
Room & Suite (230)
Dining (16)
Overview
  • Excellent47%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“double tree”(69 reviews)
“water taxi”(259 reviews)
“warm cookies”(16 reviews)
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4.5 Star Hotel
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,322)Write a Review
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570
434
167
58
37
Show reviews that mention
All reviewsdouble treewater taxiwarm cookiesclose to the airportsliding doorstacks pubwakatipu grilllake viewfree shuttlebathroom floorhousekeeping staffsmall kitchenetteseparate bedroomunderground parkingminute driveshuttle serviceliving area
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1 - 5 of 1,266 reviews
Reviewed 5 days ago

Great location and great service. No need to leave the hotel if you just want to sit for a while but the great free shuttle into town made it easy to get in and out of Queenstown but to your escape across the lake away...More

Review collected in partnership with DoubleTree by Hilton
Thank Clare I
Response from Hamad K, General Manager at DoubleTree by Hilton Hotel QueenstownResponded 4 days ago

Dear Clare I, Greetings from Hilton Queenstown Resort & Spa and many thanks for your recent stay with us. I appreciate you taking the time to give us your great feedback and we look forward to welcome you back. Kind regards, Chris Ehmann. General Manager.

Hotel's Favourite
Reviewed 1 week ago via mobile

This review is a first for me because I booked but didn’t stay at Doubletree. I booked a 4 nights trip for my boyfriend and myself in December via booking.com with a non refundable low rate. Unfortunately, a few weeks before we would fly to...More

1  Thank Lim_Eleanor
Response from Hamad K, General Manager at DoubleTree by Hilton Hotel QueenstownResponded 1 week ago

Dear Lim_Eleanor, Greetings from DoubleTree by Hilton Queenstown and many thanks for taking the time to give us your review. We do hope that your boyfriend's Mom is feeling much better and we wish her and your loved ones nothing but good health. We do...More

Reviewed 6 days ago via mobile

This is an OK hotel. I am a Hilton diamond member and expected the customary water and cookie - but the very poorly trained FD attendant said she had to ‘check’ with management first. The rooms have no USB ports - so if you are...More

Thank barryspi
Response from Hamad K, General Manager at DoubleTree by Hilton Hotel QueenstownResponded 5 days ago

Dear barryspi, Greetings from Queenstown and many thanks for your recent stay with us. I appreciate you taking the time to give us your valuable feedback and apologise for the inconvenience caused. We do hope that you will give us one more opportunity and look...More

Reviewed 6 days ago

Everything you need is right there. They have a variety of restaurants nearby, water taxis and free shuttles. The rooms are clean, comfortable and we had a small kitchenette so we didn’t have to go out if we didn’t want to. Coffee in the rooms...More

Thank MacFields
Response from Hamad K, General Manager at DoubleTree by Hilton Hotel QueenstownResponded 5 days ago

Dear TA, Greetings from Hilton Queenstown Resort & Spa and many thanks for your recent stay with us. I appreciate you taking the time to give us your feedback and we look forward to welcome you back. Kind regards, Chris Ehmann. General Manager.

Reviewed 1 week ago

We stayed for 1 night and the staff were super nice. They even arranged a little surprise for our honeymoon! Lovely amenities and water taxi just a minute walk from the hotel! The hotel is very close to the airport which was a great plus!

Review collected in partnership with DoubleTree by Hilton
Thank davidtN2527PR
Response from Hamad K, General Manager at DoubleTree by Hilton Hotel QueenstownResponded 1 week ago

Dear davidtN2527PR, Greetings from Hilton Queenstown Resort & Spa and many thanks for your recent stay with us. I appreciate you taking the time to give us your great feedback and we look forward to welcome you back. Kind regards, Chris Ehmann. General Manager.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#21 Luxury Hotel in Queenstown
#21 Family Hotel in Queenstown
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#21 Luxury Hotel in Queenstown
#21 Family Hotel in Queenstown
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (419)
Room & Suite (230)
Dining (16)
Pool & Beach (9)
Hotel & Grounds (250)
Bathroom (31)
Questions & Answers
Ask a question
Farmer_Terry
27 April 2017|
AnswerShow all 6 answers
Response from Julie W | Reviewed this property |
None face the lake at this place. It's the Hilton you need to be at
0
Votes
chloeBrisbane
15 October 2016|
AnswerShow all 3 answers
Response from GORDON K | Reviewed this property |
Sorry I cannot help on this .I would imagine If you contact the Hilton hotel they may have a Xmas menu out now.
0
Votes
Keith W
14 September 2016|
AnswerShow all 3 answers
Response from GORDON K | Reviewed this property |
I would suggest you contact hotel.
0
Votes
Room Tips
"Check out the room before accepting"
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"room overlooking the lake is the best"
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"There are some lake view rooms to be had."
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"Check shower/bathroom before booking"
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