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Copthorne Hotel and Resort Queenstown Lakefront

845 reviews
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Traveller (332)
Room & Suite (334)
Dining (69)
Overview
  • Excellent20%
  • Very good45%
  • Average23%
  • Poor8%
  • Terrible4%
Travellers talk about
“rabbit warren”(14 reviews)
“lake view”(46 reviews)
“tour groups”(11 reviews)
Wifi
Breakfast Buffet
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
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Reviews (845)Write a Review
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All reviewsrabbit warrenlake viewtour groupstown centreshort walkan upgradetwo double bedsnew zealandsouth islandspa poolamazing viewshilllakeviewliftsremarkablesnzheater
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1 - 5 of 745 reviews
Reviewed 2 days ago

The Copthorn Queenstown is a nice hotel, but..The rooms are a good size and clean,( if not a little tired). When we were in Queenstown the temperature was 30 degC. There was no Aircon, only a fan. If you want a lake view book a...More

Thank Kernowkensa
Reviewed 4 days ago

Our room was on the ground floor facing the afternoon sun & it was so incredibly hot & stuffy even with a fan they supplied. If you went out you had to shut the door you couldn't leave it open overnight either so the room...More

Thank Wendy H
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 3 days ago

Thank You for your review Wendy . We really appreciate your feedback .

Reviewed 1 week ago

Some hotels have AC and some don't. This one didn't but it wa badly needed with temperatures over 30 degrees. A small desk fan simply does not do the job. The room and bathroom were a good size. The restaurant was very small, only 5...More

Thank chris w
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

Thank you for your review Chris. We have had particularly warm temperatures this summer and we appreciate your feedback. I am sorry you were not made aware we have a main restaurant that will seat over a hundred , however we do also have the...More

Reviewed 2 weeks ago

After reading other reviews, I seriously suggest that it's about time this hotel instal air-con. I was hot and I had sleepless nights. The bed was comfortable, location is awesome, You got class, staff are good, polite, efficient but the heat was unbearable. Other than...More

Thank Michelle T
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

Thank you very much Michelle, we really appreciate your feedback on the air conditioning and Thank you for your kind comments, I shall pass them on to our staff.

Reviewed 2 weeks ago via mobile

We enjoyed our two night stay at this hotel. It is split into three buildings so there was plenty of exercise needed to get to our room eventually! Once there the room was comfortable and clean and we slept well on a really nice bed....More

1  Thank Chris A
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 3 days ago

Thank you very much for your review Chris. Happy to hear you enjoyed the views from the terrace .

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$137 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$323 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (332)
Room & Suite (334)
Dining (69)
Pool & Beach (3)
Amenities (6)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Mukul_Bajaj
30 June 2017|
AnswerShow all 4 answers
Response from chantellemarieh | Reviewed this property |
There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was... More
0
Votes
AusJohnn
23 June 2017|
AnswerShow all 3 answers
Response from XYZ1984 | Reviewed this property |
the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
0
Votes
AusJohnn
23 June 2017|
AnswerShow all 5 answers
Response from Ashley S | Reviewed this property |
Yes, certainly are
0
Votes
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123
Room Tips
"Not on the ground floor"
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"View to the lake"
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"Lake views are stunning"
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"Choose a lake view superior room"
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