We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Copthorne Hotel and Resort Queenstown Lakefront

Save
Share
Traveller (364)
Room & Suite (328)
Dining (58)
Overview
  • Excellent20%
  • Very good47%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
“rabbit warren”(14 reviews)
“lake view”(47 reviews)
“town centre”(40 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star accommodation
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$81.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "90910e2d65ad4e23b0a1ede575dbcae2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256488,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72224528],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":9,"year":2018},"checkout":{"day":4,"month":9,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":81,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"90910e2d65ad4e23b0a1ede575dbcae2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":81,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":81,"highestMetaPriceDisplay":-1,"hotelName":"Copthorne Hotel and Resort Queenstown Lakefront","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjkwOTEwZTJkNjVhZDRlMjNiMGExZWRlNTc1ZGJjYWUyIiwiQUlLIjoiNTVhYmM2YmU3NjAyNDc2OGJmZmNmNDg4YmFkYWI0YzYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isMetaMarketingLandOnBookingFormEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/09/2018", "checkOut": "04/09/2018", "lowestPrice": "US$81", "hasDates": true, "hacComplete": false, "contentIdMappings": {"72224528":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (902)
Filter reviews
796 results
Traveller rating
171
340
185
68
32
Traveller type
Time of year
LanguageEnglish
More languages
171
340
185
68
32
Show reviews that mention
All reviewsrabbit warrenlake viewtown centrelarge hotelcar parkingan upgradenew zealandtwo double bedssouth islandstayed here for two nightsspa poolspacious roomeasy walkamazing viewslakefrontlakeviewhill
FilterEnglish
Updating list...
1 - 5 of 796 reviews
Reviewed 6 days ago

During my check-in I wasn't well explained about the parking arrangements and where that was. This affected my stay from the start and I didn't really enjoy the stay.The advertised rate online did not match at checkout either but I was just happy to be...More

Review collected in partnership with MillenniumHotels.com
Thank Jase_in_NZ
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 4 days ago

Thank you very much for your review Jase. We apologise for not clarifying our underground parking. It is usually $10 one night or $20 for duration of stay. Your Hotel rate should have been confirmed at booking so we apologise for any miscommunication. We hope...More

Reviewed 1 week ago

Convenient walk to the CBD, good beds, great bedding. Good water pressure in shower. Staff was very helpful. Enjoyed the spa tubs a great deal. The buffet breakfast included in our rate provided a good start to the day, although it doesn't vary from day...More

1  Thank Polly N
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

Thank you very much Polly for posting a review. We appreciate your feedback , Thank you.

Reviewed 1 week ago via mobile

Very nice luxurious hotel but you have to walk up a steep to reach the hotel. So short stay is gonna be fine. Front desk service is always nice and kind to me. Very cozy room, but the bed was too soft for me.

Thank Chiaki S
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

Thank you for your review Chiaki !

Reviewed 2 weeks ago

Copthorne is in a fairly central location and a great value for money. The view from our room was lovely as we were lucky enough to have a balcony room and the hotel was clean and well equipped. All the staff we encountered were super...More

Thank Mayurika11
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

Thank you very much for your review mayurika. We appreciate your feedback .

Reviewed 2 weeks ago via mobile

The hotel looks like it hasn’t been decorated in a while, but that’s my only complaint. Very friendly staff and cosy room. Super well located. Looking forward to being back. If you go there and have to work, like I did, beware of the data...More

Thank MarinaSouza35
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 1 week ago

Thank you For your review Marina. We appreciate your feedback . We usually find 2 GB is adequate for most guests so please see reception on your next visit as we try to provide free internet . Thank you .

View more reviews
About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$105 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (364)
Room & Suite (328)
Dining (58)
Pool & Beach (3)
Amenities (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Mukul_Bajaj
30 June 2017|
AnswerShow all 4 answers
Response from chantellemarieh | Reviewed this property |
There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was... More
0
Votes
AusJohnn
23 June 2017|
AnswerShow all 3 answers
Response from XYZ1984 | Reviewed this property |
the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
0
Votes
AusJohnn
23 June 2017|
AnswerShow all 5 answers
Response from Ashley S | Reviewed this property |
Yes, certainly are
0
Votes
Room Tips
"Pay the extra to get a room with a lake and mountain view - definitely worth it."
AlexandraMacD
2 million years ago
Read review
"ask for a room with lake view"
TheBeare
2 million years ago
Read review
"Always check the location as walking in Queenstown is necessary."
robertcharlesi
2 million years ago
Read review
"Book a room with a view"
725blayner
2 million years ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing