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Mercure Resort Queenstown

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Resort Queenstown
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1,350 Reviews from our TripAdvisor Community

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Showing 1,231: English reviews
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Cardiff, United Kingdom
Reviewed yesterday NEW

We stayed at this hotel as part of our Grand Pacific tours. The hotel has great views from the restaurant/Dining areas. There is self service Laundry room. The rooms are comfortable and clean. Distance from town centre is a bit of a track by foot but there is paid bus service from outside the hotel. It will take 30 mins...

Thank 1globetrotter16
Dunedin, Otago, New Zealand
Reviewed 27 March 2017

This was our second stay at the Mercure, and we impressed at the recent renovations to the rooms. Lovely views, but was a short distance from town so we made use of the half hourly bus service to get down to the Lake front. The pool was a nice touch, and the meals we enjoyed at the restaurant (both breakfast...

2Thank Cath H
About Hotel's Favourite Review
Simon H, General Manager at Mercure Resort Queenstown, responded to this review

Dear Cath H Thank you for choosing to stay with us again here at the Mercure Queenstown, it is always heartening to have our valued guests return to the hotel. The views are widely publicized and are always appreciated by our guests whether it be for the first time or in your case a repeat visit. Glad you took advantage...

Umina Beach, Australia
Reviewed 3 days ago NEWvia mobile

The best thing about this place is the buffet breakfast. The food was great and the views were awesome. The hotel is up the hill and a bus can take you into town. There is minimal parking in town so you're best to take the bus. They come every half hour or so. I was in a garden facing room...

Thank Katie D
Queenstown, New Zealand
Reviewed 4 days ago NEWvia mobile

The hotel offers fantastic views of the lake and visiting during Fall it was almost as we had the hotel to ourselves. Elodie at the front desk made checking in a breeze and made our visit feel warm and comfortable. We would definitely come back again again on our next visit to Queenstown.

Thank justinski11
Arnhem, The Netherlands
Reviewed 6 days ago NEWvia mobile

First time that I stayed here, but I liked it, Especially the rooms with the nice water view. It is little bit far from the city centre though. I Will definitely come back on my next visit to beautiful Queenstown

Thank Erik-Jan1970
Koh Chang
Reviewed 6 days ago NEW

We stayed here for 3 nights. As a member of the Mercure loyalty programme I have stayed at their hotels all over the world. This hotel confirmed that I need to move to another hotel group. The hotel was probably an excellent facility many years ago. It is now in need of updating and modernisation. The corridor to our room...

Thank R B
Auckland Region, New Zealand
Reviewed 1 week ago NEW

What a great hotel to end our South Is trip before flying home the next day. We were upgraded to a fantastic 4th floor room on arrival with magnificent views out over the lake and mountains. The dining room downstairs also shared the same view where we had a superb meal. Staff throughout the hotel were very welcoming and friendly.

Review collected in partnership with Accorhotels.com
Thank allenclan2016
Melbourne, Australia
Reviewed 1 week ago via mobile

We stayed for one night in a lake view room. The views are to die for! The bar is a cozy spot for a drink or two near the fireplace before dinner. The bus is a quick and easy trip into the centre of town at $7 each for a round trip. We only hope to have the opportunity to...

Thank Carly211204
Reviewed 1 week ago via mobile

This hotel has it all....the view, the staff, the service, location, convenience! It's only a 15 minute walk down into Queenstown,but it's downhill all the way. We didn't try walking back up, we paid $5.50 for the number 9 bus to bring us to our doorstep. We had a lake view room and it was absolutely breathtaking and quite magical....

Thank Jennya0701
Hamilton, New Zealand
Reviewed 1 week ago via mobile

Hotel is located on fern hill. Stayed a couple of nights in May, nice view of lake wakatipu from the restaurant, friendly staff. Rooms clean and tidy, comfortable beds. It's about 5-8min drive from the wharf. Restaurant was delicious. Didn't use the gym or pool. Good parking. We had a garden view room.

1Thank toshnz

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking. ... more   less 

Additional Information about Mercure Resort Queenstown

Address: Sainsbury Road 9197, Queenstown 50071, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: RM314 - RM862 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Queenstown 4*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mercure Resort Queenstown Hotel Queenstown
Mercure Hotel Queenstown
Mercure Queenstown
Hotel Style:
#14 Business Hotel in Queenstown
#25 Luxury Hotel in Queenstown
#29 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Queenstown staff and other travellers.
12 questions
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Questions? Get answers from Mercure Resort Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view on the 3rd floor”
EmmaL827, 10 May 2017 | Read review
“A room with a view of Lake Wakatipu!”
FelicityJohannesburg, 18 Apr 2017 | Read review
“Request an upper floor, room 402 was great”
  • 402
jakebrake54, 14 Apr 2017 | Read review
“Ask for room facing the water; sign up for loyalty program for free wifi.”
732adim, 12 Apr 2017 | Read review
“Lake facing if you can book early and it is expensive”
Drsabharwal, 12 Apr 2017 | Read review
5 of 5
US$99* /night
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Prices are for 1 room, 2 adults
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