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03/12/2017 04/12/2017
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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    011 64 3-668 1350
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    03/12/2017 04/12/2017
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    US$142
    US$136
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    Traveller (538)
    Room & Suite (206)
    Dining (44)
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    Overview
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “amazing views” (60 reviews)
    “lakeview room” (41 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Ski-In / Ski-Out
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: FUEL YOUR FUN
    Hotel deals
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,457)
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    1 - 5 of 1,332 reviews

    Reviewed 2 days ago via mobile

    Probably the best stay in a hotel we've experienced so far. Amazingly friendly and helpful staff, beautiful lake view room, fantastic restaurant and facilities. Thank you Mercure! The price of the room per night was reasonable and for the quality that you receive is definitely...More

    Thank A N
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded yesterday

    Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. It was an absolute pleasure to read the kind words you wrote towards our staff and facilities. At the Mercure Queenstown Resort guest experience and well-being is of...More

    Hotel's Favourite
    Reviewed 7 October 2017

    The Mercure Resort Queenstown is is located in Fernhill a suburb of Queenstown on the lower slopes of the Ben Lomond mountain. It is about a eight minute drive from the main CBD There is a bus service to Fernhill which stops at the hotel...More

    Thank Alister L
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 13 October 2017

    Thank you for taking the time to tell us your thoughts on the Mercure Queenstown Resort. We are very lucky to be situated in such a unique location in Queenstown giving us unparalleled views of Lake Wakatipu and the Remarkable Mountains. We are glad you...More

    Reviewed 1 week ago

    A lovely location on a hill side overlooking the lake. We were upgraded because of Accor points membership and were given a brilliant room overlooking the lake with a superb view. About 15 min walk to the town centre down hill, but a steeper walk...More

    Review collected in partnership with Accorhotels.com
    Thank 688timothy
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 6 days ago

    We very much appreciate you taking the time to tell us about your experience at the Mercure Queenstown Resort. As an Accor loyalty member you feedback and loyalty is extremely important to us. We are overjoyed our staff were able to surprise and delight you...More

    Reviewed 1 week ago via mobile

    I stayed here for several nights while on vacation in New Zealand. Queenstown is a very upscale mountain community, similar to Aspen Colorado. This hotel was very nice, the view alone was worth the stay. That being said, you probably can't get a bad view...More

    Thank 869Kelly
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 6 days ago

    We very much appreciate you taking the time to tell us about your stay at the Mercure Queenstown Resort. It is an absolute honour to be compared to the amazingly beautiful Aspen Colorado. We are pleased our staff were able to complimentary upgrade you to...More

    Reviewed 1 week ago via mobile

    I booked this hotel as it had good reviews on TripAdvisor and was a decent price. Clearly other travellers have very low standards for hotels because this place is very, very average. It’s up on Fernhill road which isn’t central which is fine, I knew...More

    Thank Patricia B
    Response from Lisa I, General Manager at Mercure Resort QueenstownResponded 1 week ago

    Thank you for taking the time to tell us about your experience at the Mercure Queenstown Resort. We sincerely apologize your stay did not meet your expectations. At the Mercure Queenstown Resort we are passionate about customer service and wish all guests to have a...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Spa
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$133 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #25 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, ACCOR, Priceline, Travelocity, Agoda, Hotwire, Orbitz, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (538)
    Room & Suite (206)
    Dining (44)
    Pool & Beach (17)
    Hotel & Grounds (283)
    Bathroom (32)
    Business Centre & Event Rooms (5)
    Nearby
    The Dairy Private Hotel
    908 reviews
    1.78 km away
     
    Crowne Plaza Queenstown
    1,495 reviews
    1.55 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    0
    Votes
    chillimama23
    14 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    30 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "all rooms have A/C and Heater. Book the ocean view rooms"
    Read review
    "The higher the floor the better the view"
    Read review
    "Room on the 4th floor"
    Read review
    "All rooms either face over the Lake or inwards to the large courtyard / pool area."
    Read review
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