We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
30/07/2017 31/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    Hotel website
    Save
    Best prices for your stay
    30/07/2017 31/07/2017
    US$107
    US$99
    SAVE US$8
    US$102
    US$102
    Traveller (471)
    Room & Suite (185)
    Dining (43)
    Novotel Queenstown Lakeside
    3,117 reviews
    #21 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,665 reviews
    #18 of 58 hotels in Queenstown
     
    Heritage Queenstown
    1,551 reviews
    #22 of 58 hotels in Queenstown
     
    Scenic Suites Queenstown
    880 reviews
    #24 of 58 hotels in Queenstown
     
    Overview
    • Excellent30%
    • Very good47%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (110 reviews)
    “amazing views” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: WINTERVENTION
    Hotel deals
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Novotel Queenstown Lakeside
    3,117 reviews
    #21 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,665 reviews
    #18 of 58 hotels in Queenstown
     
    Heritage Queenstown
    1,551 reviews
    #22 of 58 hotels in Queenstown
     
    Scenic Suites Queenstown
    880 reviews
    #24 of 58 hotels in Queenstown
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$99.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "2947abe146834d36aebe0822740b057b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256491,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[64695344],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":7,"year":2017},"checkout":{"day":31,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":99,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"2947abe146834d36aebe0822740b057b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":107,"lowestMetaPrice":99,"additionalPartner":false,"highestMetaPriceDisplay":107,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":107,"lowestMetaPrice":99,"highestMetaPriceDisplay":107,"hotelName":"Mercure Resort Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI5NDdhYmUxNDY4MzRkMzZhZWJlMDgyMjc0MGIwNTdiIiwiQUlLIjoiOWEzYWNmYWNiODIzNGQ0ZWJkOTgzZTNiY2Q5YWQ5M2IifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "30/07/2017", "checkOut": "31/07/2017", "lowestPrice": "US$99", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65671691":"Hotwire","32699587":"Expedia","32469879":"BookingCom","109226123":"HotelsCom2IB","64695344":"AccorIB","53924525":"TravelocityEWS","78845215":"OrbitzEWS","79397637":"CheapTicketsEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (1,388)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Mercure Resort Queenstown
    See the most recent reviews

    401 - 405 of 1,266 reviews

    Reviewed 4 October 2015 via mobile

    Booked this resort for 4 nights with the 3 of us. We had fantastic view of the lake and it was an absolute comfort to stay here. The lounge has a viewing deck where you can sit out and look and enjoy an evening view...More

    Thank kon t
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 16 October 2015

    Thank you for your review. We are pleased you enjoyed your stay with us and our sensational views. We apologise for your inconvenience as we do understand in peak times our car park does get full very fast. We do hope to see you on...More

    Reviewed 4 October 2015

    The room had nil outdoor access, being a smoker I had to use two elevators to get out side for a ciggy. The TV reception was extremely bad, we called and advised staff who deployed a young man who tried to fix it but was...More

    1  Thank Glenn S
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 16 October 2015

    Thank you for your review. We are pleased you enjoyed the friendly service and your room. We apologise and have taken note on the issues you have encountered on your stay which caused you inconvenience and discomfort. We will certainly look into solutions that would...More

    Reviewed 27 September 2015

    The service stood out here - very friendly and attentive staff. The facilities are a bit on the dated side, but still clean and well kept. The room had a gorgeous view of the lake with windows that you can open if you want to...More

    1  Thank Michael C
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 29 September 2015

    Thank you for your review. We are pleased you enjoyed your stay with us. We apologies for your inconvenience as we do understand in peak times our car park does get full very fast. We do hope to see you on your next Queenstown visit....More

    Reviewed 27 September 2015 via mobile

    We've stayed here twice now and on both occasions have been very happy with all aspects of the hotel. We are looking forward to another visit in the future. I think being a little out of town is a big plus. Nice and quiet.More

    Thank roel59
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 29 September 2015

    Thank you for your review. We agree our unique location allows you to soak up the splendid views from nearly every area of our hotel – offering just what you see on Google!! We do hope you return to us on your next visit! Kind...More

    Reviewed 26 September 2015

    More

    Review collected in partnership with Accorhotels.com
    Thank sharyn1958_12
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 29 September 2015

    More

    Novotel Queenstown Lakeside
    3,117 reviews
    #21 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,665 reviews
    #18 of 58 hotels in Queenstown
     
    Heritage Queenstown
    1,551 reviews
    #22 of 58 hotels in Queenstown
     
    Scenic Suites Queenstown
    880 reviews
    #24 of 58 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$104 - US$214 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #24 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, ACCOR, Orbitz, TripOnline SA, Travelocity, Hotwire, getaroom.com, Cancelon and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (471)
    Room & Suite (185)
    Dining (43)
    Pool & Beach (14)
    Hotel & Grounds (250)
    Bathroom (23)
    Business Centre & Event Rooms (5)
    Nearby
    Rydges Lakeland Resort Hotel Queenstown
    2,029 reviews
    1.09 km away
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,866 reviews
    1.25 km away
     
    Azur
    299 reviews
    .96 km away
     
    Peppers Beacon Queenstown
    1,268 reviews
    1.18 km away
     
    Nearby Restaurants
    Atlas Beer Cafe
    566 reviews
    1.57 km away
    Vknow
    549 reviews
    .46 km away
    Public Kitchen & Bar
    808 reviews
    1.57 km away
    Lombardi
    294 reviews
    1.27 km away
    Nearby Attractions
    Creative Queenstown Arts & Crafts Market
    18 reviews
    1.61 km away
    Lasseters Wharf Casino
    43 reviews
    1.61 km away
    Tiki Trail
    10 reviews
    .85 km away
    One Mile Power House
    8 reviews
    1.35 km away
    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    Answer
    Response from theoldone | Reviewed this property |
    They were really helpful and store cases so I can't see why not. They really do like to please.
    0
    Votes
    chillimama23
    14 May 2017|
    Answer Show all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    30 December 2016|
    Answer Show all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "Request a room on a higher floor to avoid all of the noise"
    Read review
    "Lake view room"
    Read review
    "Worth paying extra for lakefront room. If you can get something further away from the lift it would be..."
    Read review
    "WE booked a garden view but we stayed there twice and was upgraded both times to a lakeview room. I imagine..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing