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Rydges Lakeland Resort Hotel Queenstown

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1 room 2 adults 0 children
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Rydges Lakeland Resort Hotel Queenstown
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1,992 Reviews from our TripAdvisor Community

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Showing 1,874: English reviews
Prague, Czech Republic
Reviewed 10 May 2015 via mobile

Couldn't fault anything about rydges Lakeland. Fantastic location, awesome bar with great happy hour deals and above average service. About a 5min walk from the heart of queenstown, around 10 minutes to the airport. Having an 11am checkout is also very beneficial!

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Helpful?
Thank MistyJade89
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Hi MistyJade89, Thank you for your fantastic feedback, Great to read you enjoyed the stunning views of Lake Wakatipu & the Remarkables and overall our hospitality met your expectations. Hope to see you back in Queenstown soon! Regards, Vince

Narre Warren, Australia
Reviewed 8 May 2015

What a great experience we had staying at this hotel. Not only was the room reasonably priced, the view was amazing looking over the lake. From check in the staff were friendly, efficient and nothing was too much trouble. The car parking was part of the package as was the wifi. The restaurant food was good and the walk into...

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Helpful?
Thank kevinmeryl
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear kevinmeryl, Greetings from Stunning Queenstown! Thanks for your post and for highly recommending our hotel. I was delighted to read that overall you were happy with our hospitality during your stay with us, Hope to see you back soon! Regards, Vince

Hamilton & Waikato Region, New Zealand
Reviewed 8 May 2015

This place was really nice, the hotel people was friendly and helpful. Our room had a view to the lake which was amazing, and the only thing I didn't love about it was the shower. It seemed a bit old and not super clean.

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Helpful?
Thank Paola612
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Hi Paola612 Thanking you for your feedback, Pleased to read you enjoyed our hotels location and our friendly staff, I do apologise for the issues you have raised re shower, I have passed on you comments to our housekeeping team for review Regards, Vince

Dunedin, New Zealand
Reviewed 8 May 2015

while staying here everything was great including the staff however i realized when i got home that my daughter had left behind a pair of shoe. Ringing on sunday late afternoon i think i may have been answered in the bar or restaurant cause the background noise was rather loud. The guy on the end of the phone was quite...

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Helpful?
Thank Judy136
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Hi Judy136, Thank you for reviewing your stay with us, we are concerned by your recent experience and appreciate bringing your feedback to our attention. I do apologise for the inconvenience of been given the run around trying to chase your lost property. Our management team are currently reviewing our procedures regarding the issues you have highlighted. Regards Vince

Auckland Region, New Zealand
Reviewed 6 May 2015

We had a really great stay here and it snowed as if on cue ... The rooms were cosy and warm and we could watch snow hurtling over the lake and the Remarkables from our bed. Lovely and clean and a lift to the room so we didn't have to hurl heavy luggage up stairs. The Happy Hour in the...

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Helpful?
1Thank Viaggio46
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Viaggio46 Thanks for your positive review...well...what can I say!..that really was a few magical days in a white wonderland!!, I was pleased to read you enjoyed all aspects of our hospitality. Hope to see you back in Queenstown soon!

Reviewed 6 May 2015 via mobile

We were staying in a deluxe lake view twin rooms with 2 queen size beds for 2 nights. It was one of our most value for money stay in New Zealand. We could see the beautiful lake from our room. The room is spacious, clean and modern looking. The wifi connection was one of the fastest we have during our...

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Helpful?
Thank Chieng Jee F
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Chieng Jee F, Thanking you for your review, I was pleased to read our Lakeview rooms met your expectations and the free Wifi is always an added bonus, I do apologise for the parking issue you raised, unfortunately as we do have quite a number of car spots they do fill very quickly. Regards Vince

Brisbane, Australia
Reviewed 5 May 2015 via mobile

I enjoyed my time in Rydges Queenstown specially for those views. Every morning was surreal to wake up, open the curtains and look at that stunning postcard from my terrace. Just beautiful. The hotel is nice and warm, service is excellent. The best location as everything is within walking distance (shops, pubs, lake, etc.) Also a very classic hotel for...

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Helpful?
Thank iraisirais
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear iraisirais, Thank you so much for your positive feedback!, and yes the views are unbeatable, I thank you for mentioning our "excellent" level of service. I will pass on your words of praise to the entire team as this will serve as encouragement to keep on providing such standards. We look forward to welcoming you back to Queenstown! Regards,...

Mesa, AZ
Reviewed 4 May 2015

We stayed three nights with a coach tour at this hotel. Yes, certainly, the rooms could use remodeling. However, we did not see anything that would keep us from staying here again. Our room was of good size with a comfortable king bed. The bathroom was clean and modern. Public spaces were nice and service friendly. We took advantage of...

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Helpful?
Thank alinaz
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Hi alinaz, Thanks for your post and for highly recommending our hotel. I was delighted to read that you overall were happy with our hospitality during your stay with us, I do apologise for the rain, although, wet, sunshine or snow Queenstown is truly stunning in all weather conditions. Regards, Vince

Cromwell, New Zealand
Reviewed 4 May 2015

Have stayed in this hotel many times and in nearly all their room types. They always deliver in that the beds are good, shower pressure same.If you are lucky enough to have a lake view it is a bonus. Hotel staff are always friendly. Bar and restaurant are good and light meals and snacks are available in the bar at...

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Helpful?
Thank Peter K
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Peter, Thanking you for taking the time out to review our hotel, I was pleased to read overall you enjoyed our hospitality I will definitely pass on your positive comments to the entire team. Regards, Vince

Melbourne, Australia
Reviewed 3 May 2015

No porter staff to help with suitcases, lack of customer service, extremely dated hotel, wife’s worst nightmare shower curtain over bath, housekeeping poor. Asked reception desk staff on details of ANZAC day ceremony and details, staff did not have a clue of what ANZAC day was about.

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Helpful?
1Thank Paul B
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Paul B, I am sorry to hear that we did not meet your expectation in some areas during your stay. Your comments re Anzac day details have been taken on board and passed onto the relevant department for training and educating for that particular staff member of our national remembrance days. I certainly appreciate your feedback. Regards Vince

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center. ... more   less 

Additional Information about Rydges Lakeland Resort Hotel Queenstown

Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: RM431 - RM1,167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rydges Lakeland Resort Hotel Queenstown 3.5*
Number of rooms: 255
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Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Hotel Style:
#3 Top resorts Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Lakeland Resort Hotel Queenstown staff and other travellers.
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Questions? Get answers from Rydges Lakeland Resort Hotel Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This place really isn't value for money”
Peter_Beth, 22 Apr 2017 | Read review
“Ask for room facing the lake.”
519frankj, 21 Apr 2017 | Read review
“Higher the better for views of the lake. Ask for one with a balcony.”
DJOswald, 17 Apr 2017 | Read review
“Make sure you ask for a room on the upper floors so you don't miss out on the view like we did”
70gillw, 11 Apr 2017 | Read review
“Rooms high up will get amazing sunrise over the mountains”
JohnandKayla, 7 Apr 2017 | Read review
5 of 5