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Crowne Plaza Queenstown

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Crowne Plaza Queenstown
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1,369 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
United Kingdom
Reviewed 3 days ago NEW

Nice hotel in great location to waterfront, town, restaurants, bars etc. Rooms were of the usual size and quite clean. Not all rooms have a lake view but how often are you in the room? Did not eat in the hotel as numerous places to choose from on your doorstep. Would use this hotel again if I am ever in...

Thank cupkakes1
New Zealand
Reviewed 4 days ago NEW

We always stay here when in Queenstown. However the standards have dropped considerably. The lake view rooms are great with a balcony looking over the lake, just fabulous views. We noticed on arrival a large white pill or sweet under the bench in the bathroom, it stayed there for three days. When the room was serviced often it was left...

Thank professional2ourist
Saint Augustine, Florida
Reviewed 5 days ago NEW

Stayed here three days and thoroughly enjoyed our visit. Located right on the water front with super views of harbor activity and mountain. Plus it is across the street from fabulous wharf dining and close to shopping. The Crowne has a fine restaurant and the hotel is very nicely decorated.

1Thank dsut12016
Victoria, Australia
Reviewed 1 week ago

The Crowne Plaza is very well located, right across from the wharves and it seemed as though most of the rooms had a lake view. Staff were very friendly and welcoming and our room, while it was nothing out of the ordinary, was clean, spacious and well equipped. The bed was extremely comfortable. Breakfast is above average, with barista-made coffee...

Thank Darlene3501
Westlake Village, California
Reviewed 1 week ago

We reserved a standard view room with twin beds and a roll-away, when we arrived we were upgraded to a room with 2 queens. The location of the hotel is excellent, almost everything is within very short walking distance, and the lake view is very nice. The daily breakfast buffet was delicious - there were plenty of pastries and fruit...

Thank chsinyu
A TripAdvisor Member
2 reviews
Reviewed 1 week ago via mobile

Not a bad hotel for a business trip. But be carful on the pricing!!! I had book for two days. After hiking the Milford Trek and return they doubled the rate. Since I book it at the same time I thought it would. E the same price. It doubled to $495. I checked on booking.com after I left and the...

Thank A TripAdvisor Member
Dunedin, New Zealand
Reviewed 2 weeks ago via mobile

Right across the road from the wharf where the famous Earnslaw is moored, the hotel is on the edge of the shopping and dining precinct, its location is perfect. Valet parking only $15 a day, room rates not too expensive, rooms modernised and roomy, one of the best places to stay in Queenstown.

Thank Don M
NZIHG, Manager at Crowne Plaza Queenstown, responded to this review

Dear Don M, Thank you for your excellent review of the Crowne Plaza Queenstown. Indeed our location is fantastic for all of our guests to fully enjoy what is to offer in Queenstown. We are always improving our services to our guests and it is great to hear you recognising what we have to offer. Thank your for your review...

Grand Rapids, Michigan
Reviewed 2 weeks ago via mobile

Well we found this one on a discount site and I was really impressed with how much bang we got for our buck. We were within walking distance of quite a bit, and public transport helped us out and was easy enough to figure out. Across the street was a convenience store that had more than the hotel one so...

Thank djustinfowler
Reviewed 2 weeks ago

Went there for my honeymoon. Hotel staff very cooperative. Best property to stay in queenstown with a lake view. Food was very good. Little difficult for vegetarians but that is entire New Zealand. Hotel rooms were modern but they have 2 single beds in 1 room.

Thank Tarun S
Reviewed 2 weeks ago via mobile

We stayed twice in a week first in a lake view room (lovely) then in a courtyard room which also had a balcony. Steamer Wharf is opposite which has at least 6 restaurants, the Ice Bar and Real Journeys start point for trips like Milford and Doubtful Sounds. The rooms are first class as are the staff. We left our...

1Thank E8887TZmartinp

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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the breathtaking Lake Wakatipu and The Remarkables mountain range, Crowne Plaza Queenstown is conveniently located just minutes from the town centre. Across the road is the popular Steamer Wharf – home to great dining, bars and entertainment. Whether you are here for business, leisure, or even a bit of both, your comfort and enjoyment are our priority. From luxurious bedding, spacious rooms to your own balcony or courtyard, we have everything to make your stay a magical one. We also have a dedicated Queenstown activity concierge to assist with recommendations and bookings to help you get the most out of your stay in Queenstown. ... more   less 

Additional Information about Crowne Plaza Queenstown

Address: 93 Beach Street, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: RM900 - RM1,925 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Queenstown 4.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Hotel Style:
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#15 Family Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#19 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Queenstown staff and other travellers.
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Questions? Get answers from Crowne Plaza Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor”
 of 5 bubbles cupkakes1, 17 Feb 2017 | Read review
“lake view rooms”
 of 5 bubbles professional2ourist, 16 Feb 2017 | Read review
“Ask for harbor view.”
 of 5 bubbles dsut12016, 15 Feb 2017 | Read review
“Ask for a higher room with a lake view”
 of 5 bubbles Darlene3501, 13 Feb 2017 | Read review
“Lake view room is way superior to the garden view.”
 of 5 bubbles , 3 Feb 2017 | Read review
5 of 5