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Crowne Plaza Queenstown

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1,349 Reviews from our TripAdvisor Community

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Showing 1,252: English reviews
Jakarta, Indonesia
Reviewed yesterday NEW

We stayed here for NYE 16-17 and obviously it was very crowded and insanely expensive. However, the service and maintenance was not up to the Crowne Plaza mark. Check-in took a long time due to the long queue and the innumerable calls at the reception. The room was okay with a balcony but no view (the view got blocked by...

Thank ishitasinghal88
Venice, Italy
Reviewed 2 days ago NEW

Seemed like a really lovely hotel when we walked in but disappointed to be shown to a lake view room where the view was obscured and the milk in the fridge had already been opened by the previous occupant of the room. Had a table with a view of the lake for dinner and enjoyed the first and main course....

Thank Karen F
Saint Paul, Minnesota
Reviewed 4 days ago NEW

Granted this place is not cheap, and does have the feel of a 3 star hotel....It is the best you can get in Queenstown. There are not many options, especially chain options, and this place is above the rest. The staff was great, the rooms were adequate, and the location is perfect, minutes from absolutely everything by foot.

Thank Josh B
Melbourne, Australia
Reviewed 5 days ago NEWvia mobile

My first opinion- for the price of the room you could do a lot better. This hotel is suppose to be a luxury hotel in Queenstown and i can assure you, aside the amazing service, the conditions of the place are well below par. The tap fell off the shower, the bath tub the shower was over was sized for...

Thank jadey_j_pops
Portland, Maine
Reviewed 5 days ago NEW

We stayed all over the South Island and stayed at mostly 3 star hotels. We thought we would treat our selves to the Crowne Plaza but it was no where near worth the money. Yes the location was perfect near the lake and town center for shops and restaurants, but we had bigger rooms, free wifi, more amenities at 3...

Thank scott a
Christchurch, New Zealand
Reviewed 6 days ago NEWvia mobile

We only stayed overnight but we arrived on an ultra early flight leaving late the next day as well. Staff got us into our room really early, stored our bags and a late checkout as well. We are impressed with the people who looked after us and the room too. Great shower. Bewt view. An excellent place for a getaway...

Thank MarkP565
Oulton Broad, United Kingdom
Reviewed 6 days ago NEW

Our agent had booked us a Mountain View room but on arrival we were moved to a Lake Side room which provided a much better view of Lake Wakatipu and the Park over from the lake. Our room was well laid out, well maintained and clean. We used the washing machines and tumble dryers whilst staying and there are conveniently...

Thank RogerLowestoft
San Jose, California
Reviewed 1 week ago

We stayed in lake view room. The room was clean and beds were comfy. There was a balcony with lake view. The hotel location is the best - right in the center of town. The breakfast was superb! So many choices and made to order food and drinks. We loved it and whole heartedly recommend this hotel to others.

Thank Shailendra G
Philadelphia, PA
Reviewed 1 week ago

As a top level elite in the IHG Rewards program using points for my stay, I had absolutely no complaints. They gave us a nice lakefront room, comped us the $15 parking (there is some free parking to be had in back of the hotel, but it's up an incredibly steep hill), and even left a complimentary bottle of wine...

Thank Dave's_reviews
Charlotte, North Carolina
Reviewed 2 weeks ago

We stayed several nights at this hotel during summer. The front desk was friendly and helpful. Bar was never really busy - helped us as needed. We ended up having the breakfast comped since I forgot to tell them about membership and was charged for internet. Breakfast was good - typical american-style offerings. Location was fantastic and was within walking...

Thank Cindy66166

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  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the breathtaking Lake Wakatipu and The Remarkables mountain range, Crowne Plaza Queenstown is conveniently located just minutes from the town centre. Across the road is the popular Steamer Wharf – home to great dining, bars and entertainment. Whether you are here for business, leisure, or even a bit of both, your comfort and enjoyment are our priority. From luxurious bedding, spacious rooms to your own balcony or courtyard, we have everything to make your stay a magical one. We also have a dedicated Queenstown activity concierge to assist with recommendations and bookings to help you get the most out of your stay in Queenstown. ... more   less 

Additional Information about Crowne Plaza Queenstown

Address: 93 Beach Street, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: RM925 - RM1,810 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Queenstown 4.5*
Number of rooms: 139
Reservation Options:
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Also Known As:
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Hotel Style:
#4 Green Hotel in Queenstown
#5 Business Hotel in Queenstown
#15 Family Hotel in Queenstown
#15 Romantic Hotel in Queenstown
#15 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Queenstown staff and other travellers.
8 questions
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Monroe, Michigan
over a year ago
Melbourne, Australia
over a year ago
Irvine, California
6 months ago

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Questions? Get answers from Crowne Plaza Queenstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not take the corner side rooms on the first floor; the view is blocked”
 of 5 bubbles ishitasinghal88, 17 Jan 2017 | Read review
“Avoid rooms on first floor if you want a lake view as the view is obscured”
 of 5 bubbles 732karenf, 16 Jan 2017 | Read review
“ask for lake view”
 of 5 bubbles L9380ITscotta, 13 Jan 2017 | Read review
“Room overlooking the Lake”
  • Superior Room facing the lake
 of 5 bubbles RogerLowestoft, 12 Jan 2017 | Read review
“Lake view room on higher floor.”
 of 5 bubbles shailendrag2013, 10 Jan 2017 | Read review
5 of 5
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