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Crowne Plaza Newcastle

1.2 km from Newcastle centre
  • Free Wifi
  • Pool
  • Restaurant
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Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
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928 Reviews from our TripAdvisor Community

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Showing 915: English reviews
Sydney
Reviewed 3 January 2016

Stayed here with my husband for three nights from the 27th December, in an ocean front room. The room itself is priced as a room, in actual fact more like a one bedroom apartment. As you were able to close the bedroom doors across, my husband was able to watch telly at 4.00am without waking me, what a bonus. Two...

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Helpful?
Thank cheddyanne
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Cheddyanne, thank you for welcome feedback! All of our rooms are suite style with the separate bedroom and lounge room, and you have certainly found the benefits of such a setup. We are restricted on our room setup in that toasters pose a fire hazard, and do set off our sensitive smoke detectors. We're so glad you enjoyed your stay,...

Sydney
Reviewed 2 January 2016 via mobile

My husband and I visited for a quick getaway and booked at the last minute. We were really pleased with the room really spacious and well equipped. The breakfast was excellent and in a lovely setting. The thing that impressed us the most were the really friendly staff. Also to note is the great area it is in you can...

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Thank ACSydney
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

ACSydney, your review is a pleasure to read - we find that many of our 'last minute' guests are surprised at the hotel's great location and welcoming service! It's wonderful to see you enjoyed your time with us. Regards, Erin O'Brien Guest Experience Manager

Canberra, Australia
Reviewed 2 January 2016

We have stayed here before and enjoyed it and so we decided to stay again. We were not disappointed. The staff are very friendly and courteous and cannot really do enough to help you. We were impressed by their attentive attitude. There were a couple of problems but these were overcome in a professional manner. On arrival we were allocated...

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Helpful?
Thank Brian D
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review Brian D, as a return guest your feedback is essential and I am so pleased you had an enjoyable stay. Our aim is for every guest to have a seamless stay to be able to relax completely. I apologise that your experience was not as smooth as we hoped, but it is wonderful to see...

Bonnells Bay, Australia
Reviewed 1 January 2016 via mobile

We stayed NYE 2015 and our room was a queen room with ample space and a good size kitchen and sink. Very clean and comfortable with extra blankets and pillows. It was a blessing to be given extra towels in our room for our comfort. Apple towels for the pool area. The staff in the Seasalt Restaurant for our breakfast...

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Helpful?
Thank GraceLoBasso
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

GraceLoBasso, it was a pleasure hosting your family during such a festive time of year. We are so glad our suite style rooms were suitable in size and amenities, and most of all that our service made you feel welcome and relaxed. We look forward to welcoming you back again soon, Erin O'Brien Guest Experience Manager

Canberra, Australia
Reviewed 29 December 2015

We decided to go to Newcastle for a few days to relax and found ourselves at the Crowne Plaza Based on our recent stay the good points are: - The hotel itself is in a very good location as it is close to the eating precinct along Honeysuckle. It is also a short drive from the beach; - We stayed...

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Thank RobndAnge
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for such a comprehensive review RobndAnge, we appreciate you taking the time to provide feedback on both the things you enjoyed about your stay as well as the areas we can focus on improving in 2016. I am pleased to let you know that due to feedback such as yours, we are already focusing on the timeliness of...

Reviewed 28 December 2015 via mobile

Was a very relaxing time away with amazing customer service and good valve for the included breakfast. Worth the extra fro the balcony room but they should include parking in the price. Found it a very relaxing and Quiet room to stay with plenty of bars and restaurants to try. Nice and central to visit Nelson Bay and explore Newcasltle....

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Helpful?
Thank Harley C
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Harley C, your review is a pleasure to read! Our team work hard to ensure that every guest has a relaxing and rejuvenating stay. Remember, there is always more to explore in Newcastle and the surrounding area - we look forward to welcoming you back again soon. Regards, Erin O'Brien Guest Experience Manager

Sydney, Australia
Reviewed 27 December 2015

The hotel locates right in front of the centre harbor area, really convenient if you want to travel around by bus or on foot. There are also a lot of good restaurant and bars surround. Staffs are nice and helpful. They were a little bit busy with long waiting line when we came but still managed to provide us quick...

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1Thank HanhLien
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

HanhLien, thank you for your review - our location in the heart of Newcastle has it all, convenient as well as beautiful! Such a popular location can get busy, and we thank you for your patience. I am glad to see that you were not kept waiting for too long, and received efficient and genuine service. Regards, Erin O'Brien Guest...

Reviewed 25 December 2015 via mobile

Just one night but found everything very good to excellent. I use a walker and found bathroom good setup for me. Walk in shower etc. Room service was prompt and pleasant for both dinner and breakfast. TV and airconditionig both perfect and easy to operate. Would stay again and recommend it.

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Thank George S
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

George S, we worry that during the 'stopover' stays you are less likely to be 'wowed' - we are not the destination, and you may be tired from your travels. It is wonderful to see that you had a great stay and were able to relax and rejuvenate. We look forward to welcoming you back again - as a destination...

Newcastle, Australia
Reviewed 22 December 2015 via mobile

All these similar water from places fetch a similar price in Newcaslte. For what we got it's pretty good. Has the upper class feel about it but at times the staff can be a little average. Some staff are excellent tho. Restaurant is very nice as are all bars and restaurants in this area. Obviously a excellent view rooms are...

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Thank Mroking
IHGCare, Guest Relations Manager at Crowne Plaza Newcastle, responded to this review

Dear Mroking, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you have regarded the nice Restaurant and Bar, and well liked the rooms and its views. However, we regret if some services from...

Eumundi, Australia
Reviewed 19 December 2015

Very helpful and enthusiastic staff! Room was a good size and quite comfortable. Oddly, the bedside tables and desk lacked any drawers. Storage is fine for a couple but if you were to use the convertible couch as well there would be insufficient storage space. Be aware that if you book a harbour-side room it can be noisy - ship's...

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Helpful?
Thank Rod B
Erin O, Guest Experience Manager at Crowne Plaza Newcastle, responded to this review

Thank you for your review Rod B, your feedback is very much appreciated. I am pleased to let you know that we have rooms available with walk-in showers, rather than the shower over bath configuration. Please be sure to book an Accessible Suite online, or ask for a walk in shower if booking over the phone. It is due to...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Enjoy stunning harbour-front views, elegant bars and restaurants and easy access to Hunter Valley golf courses and premier wineries when you book your stay at Crowne Plaza Newcastle. Relax and rejuvenate in total comfort when you chose from one of our varied selection of 175 suites, each with separate living room and a spacious working area. Indulge in a delicious meal at Crowne Plaza Newcastle's signature restaurant, Seasalt, open daily for breakfast, lunch and dinner, and enjoy fresh-caught seafood and dishes expertly prepared from fresh local produce. Sample some little known gems from the Seasalt wine menu or try an award-winning Hunter Valley tipple. Why not meet friends or network with colleagues over a pre-dinner drink in our hotel bar and watch the sunset over the harbour?Guests seeking to remain active while they travel can enjoy full complimentary use of our on-site fitness centre, featuring an array of gymnasium amenities and a 25-meter private pool.Events and wedding celebrations are also a speciality of Crowne Plaza Newcastle, with nine versatile function spaces available for guests to choose from. Most meeting and function rooms boast an abundance of natural sunlight and picturesque views over the harbour's rippling waters.Crowne Plaza Newcastle is conveniently located just a 25-minute taxi ride from Newcastle Airport in Williamtown, or 2 hours' drive from Sydney Airport. We're 100 metres from Civic Train Station, and a tourist tram serving local attractions stops outside the hotel. The Hunter Valley is 45 minutes by car, while Newcastle's beaches are just 800 metres away. The harbour-side location also means that local industry, especially coal, is close by.Enjoy complete comfort and exemplary service when you book your stay at Crowne Plaza Newcastle and experience all the history and wonder of this beautiful coastal location. ... more   less 

Additional Information about Crowne Plaza Newcastle

Address: Cnr Merewether St & Wharf Rd, Newcastle, New South Wales 2300, Australia
Region: Australia > New South Wales > Greater Newcastle > Newcastle
Price Range: RM671 - RM1,316 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Newcastle 4.5*
Number of rooms: 175
Reservation Options:
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Also Known As:
Crowne Plaza Newcastle Hotel Newcastle
Newcastle Crowne Plaza
Hotel Style:
#1 Business Hotel in Newcastle
#3 Luxury Hotel in Newcastle
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Newcastle staff and other travellers.
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Sydney
over a year ago
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Questions? Get answers from Crowne Plaza Newcastle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor with water views - see the working harbour going by outside!”
 of 5 bubbles nathangO4963QP, 26 Jan 2017 | Read review
“Harbour view - worth it!”
 of 5 bubbles 377wess, 20 Jan 2017 | Read review
“Spend a bit more and get a balcony. They are small but enough to sit and enjoy the scenery.”
 of 5 bubbles TimB853, 5 Jan 2017 | Read review
“Facing over the water as the street sometimes gets noisy and the rooms overlooking the gym get an early wake up with the classes”
 of 5 bubbles craigmB139RW, 9 Dec 2016 | Read review
“Bay side, king suite”
 of 5 bubbles Sjgraf, 3 Dec 2016 | Read review
5 of 5