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    Oaks Cypress Lakes Resort

    15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia
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    06/08/2017 07/08/2017
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    US$148US$235
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    Traveller (300)
    Room & Suite (89)
    Pool & Beach (16)
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    Overview
    • Excellent21%
    • Very good36%
    • Average22%
    • Poor13%
    • Terrible8%
    Travellers talk about
    “golf course” (195 reviews)
    “play golf” (24 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Spa
    Business Centre
    Golf Course
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Kirkton Park Hotel Hunter Valley
    868 reviews
    #3 of 15 hotels in Pokolbin
     
    Mercure Resort Hunter Valley Gardens
    875 reviews
    #7 of 15 hotels in Pokolbin
     
    Hunter Valley Resort
    717 reviews
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    Pokolbin Village
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,056)
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    There are newer reviews for Oaks Cypress Lakes Resort
    See the most recent reviews

    271 - 275 of 1,050 reviews

    Reviewed 3 March 2016

    I recently stayed here with family and couldn't have been happier. Our 2bd Villa was exceptional. It was clean and very well presented, lovely furniture and plenty of room for the 4 of us. Upon arrival we were greeted by such polite staff members who...More

    Thank 910traveller2
    Response from Phil S, General Manager at Oaks Cypress Lakes ResortResponded 7 March 2016

    Dear 919traveller2, We are delighted to hear you enjoyed your stay with us we pride ourselves on being a home away from home and we are glad that you were able to enjoy all of our facilities and had the chance to visit the surrounding...More

    Reviewed 3 March 2016

    The accommodation itself was ok but they were severly understaffed in the restaurant. Seven of us ordered cocktails (several different ones) & our dinner at the same time, at the bar, as the restaurant was fully booked. There was only one waitress working the bar...More

    Thank Wendy C
    Response from Phil S, General Manager at Oaks Cypress Lakes ResortResponded 7 March 2016

    Dear Wendy C, It is good to hear that you had no issues with your villa or with any of our other facilities, It is unfortunate that you did not have a good experience in our restaurant and we will be addressing these issues with...More

    Reviewed 29 February 2016 via mobile

    A little disappointed, when I booked I informed them I was traveling with a person with limited mobility, on checking in was put in a room that had stairs going down from the carpark then more stairs going up to the apartment however it was...More

    Thank Narelle M
    Response from Phil S, General Manager at Oaks Cypress Lakes ResortResponded 4 March 2016

    Dear Narelle M, Thanks for your review on your recent stay at Cypress Lakes! I’m sorry about the mix up with your villa, however I am glad that the reception staff could quickly rectify the issue for you. We are in the process of a...More

    Reviewed 29 February 2016 via mobile

    What a shame..... Definitely appealing from pics, but extremely let down. Rooms are old and in desperate need of updating. We had our room serviced on day one of four and returned to no towels or toilet paper so had to go to reception and...More

    Thank Teejaytracy
    Response from Phil S, General Manager at Oaks Cypress Lakes ResortResponded 4 March 2016

    Dear Teejaytracy Thanks for your review on your recent stay with us! We are currently going through a refurbishment program in the resort to upgrade our villas. Regarding your daily servicing, I will investigate this with the housekeeping supervisor as this is very unusual. However,...More

    Reviewed 15 February 2016 via mobile

    If you go with the expectation that things will not work, you may be pleased with your stay. If you expect wifi to work, it doesn't. If you expect more than 1 channel on TV, forget it. If you expect the second TV to work,...More

    3  Thank dmj2013
    Response from Phil S, Manager at Oaks Cypress Lakes ResortResponded 18 February 2016

    Dear dmj2013 Thank you for your review. I apologise for the maintenance issues within your villa. I find your comment regarding maintenance issues and dinner bookings quite odd. As per our email correspondence, the maintenance staff did attend your villa multiple times and the reception...More

    Kirkton Park Hotel Hunter Valley
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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Airport Transportation
    • Laundry Service
    • Self-Serve Laundry
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$109 - US$566 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Top resorts Hotel in Pokolbin
    • #5 Spa Hotel in Pokolbin
    • #8 Luxury Hotel in Pokolbin
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda, Priceline, TripOnline SA, Travelocity, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Oaks Cypress Lakes Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • New South Wales >
    • Greater Newcastle >
    • Pokolbin
    • Also Known As
    • Cypress Lakes Hotel Pokolbin ,
    • Cypress Lakes Pokolbin ,
    • Cypress Lake Resort ,
    • Cypress Lakes Resort ,
    • Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin
    Add Photo Photos
    Traveller (300)
    Room & Suite (89)
    Pool & Beach (16)
    Dining (14)
    Hotel & Grounds (183)
    Bathroom (25)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    johnCSC
    26 May 2017|
    Answer
    Response from MrGJohn | Reviewed this property |
    Enjoy!
    0
    Votes
    Wetter13
    3 September 2015|
    AnswerShow all 6 answers
    Response from Lynette D | Reviewed this property |
    The swimming pool near the dining area is heated and has shallow and deeper water depths but not too deep for adults as well as a smaller kiddies pool. What is so appealing is that there were two separate shower areas. My... More
    0
    Votes
    Anna P
    4 August 2015|
    Answer
    Response from CypressLakes | Property representative |
    Hi Anna P, Yes we do provide toasters in all villas managed by Oaks. Regards, Ben Urkarnjanavilai Hotel Manager
    1
    Vote
    Room Tips
    "depending on preference. i would love a view of the golf course if available."
    Read review
    "Look for a room overlooking the golf course"
    Read review
    "Stay in a villa facing north on the golf course."
    Read review
    "Top villas have bes views"
    Read review
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