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Sails Resort Port Macquarie - by Rydges

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Sails Resort Port Macquarie - by Rydges
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509 Reviews from our TripAdvisor Community

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There are newer reviews for Sails Resort Port Macquarie - by Rydges
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Showing 505: English reviews
Sydney, Australia
Reviewed 25 January 2017

Stayed 2 nights in a Water view suite with breakfast. Rooms were nicely renovated and offered a great view over the pool and river. Kids loved the pool and spent most of their time there. The breakfast was standard fare for hotel buffets the dining room could do with some blinds as the sun is directly in your eyes at...

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Helpful?
Thank Sreck067
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for taking the time to review your recent stay and I am glad you have enjoyed the resort. The views from the rooms are lovely and the fact the property is on the water overlooking Hastings river adds so much. We are about to redevelop the Restaurant and add some conference space starting on 1st February so it will...

Sydney, Australia
Reviewed 16 January 2017

We haven't stayed at Sails for a while and were really impressed with how the refurbishments have progressed. The newly renovated rooms are lovely and spacious and the balconies are sizeable and relaxing also. The room was clean and well presented and we managed to check in a little early which was a bonus too! All the staff, at Reception,...

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Thank 4nomadsAU
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to review your recent stay. I am glad that you have enjoyed most aspects of your stay. The Resort has come a long way in its transformation and our next steps start in early February when we isolate the restaurant area and refurbish this area and also add an amazing conference area on the...

Sydney, Australia
Reviewed 12 January 2017 via mobile

This was our first visit to Port Macquaire and it most probably won't be our last. We booked a Junior Suite ($330 per night) and checked in online prior to arriving, I requested a first floor and received confirmation that the request would be met. On arrival we were met with an efficient but not friendly receptionist. The junior suite...

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3Thank Ainsley W
Reviewed 6 January 2017

The hotel room was good - the only problems we had were with the AC - it did not go lower than 24C and the toilet. The toilet issue was known by the staff so hopefully it will be fixed soon? The swimming pool area was lovely with a great view. Perhaps too expensive for the quality.

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Helpful?
Thank Lavinia1001
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to review your recent stay. I am glad you enjoyed most aspects and we were able to rectify the issue with the toilet during your stay. I will follow up the A/c as it isn't limited and should move in temperature control. Thanks again for choosing to stay with us.

Northam, Australia
Reviewed 4 January 2017 via mobile

Nice and clean. Lobby HOT AND HUMID, needs some fans. Pool was glorious. Beautiful view of Marina. Close to shops. Friendly staff. Restaurant was ok. Some items pricey so pays to join discount group and save on room cleaning bonus. Needs a lift :) Thanks! Would stay again.

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Helpful?
Thank Alirooster
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks for taking the time to review your recent stay and I am glad that you have enjoyed most aspects. The Resort is well located to the Settlement City Shopping centre and the Marina. I note the lift comment and the owners will be including a lift in the refurbishment works this year. Thanks again for your patronage and choosing...

Reviewed 1 January 2017 via mobile

Stayed 1 night NYE 2016. 2 adults and 2 children, room was lovely, freshly renovated, so comfortable beds sheets and towels. Nice pool area. Great buffet breakfast. Excellent location opp shopping centre but right on the river, short walk into centre of town. Beautiful views of marina and river. Could sit on the lawn at resort and watch the fireworks....

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Thank rachel f
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for taking the time to write a review of your stay at the resort. I am glad that you have enjoyed your recent visit. As you have noted we are well located right on the Hastings river and overlooking the marina. I am glad you made the most of the fireworks as it would be a lovely spot...

A TripAdvisor Member
Level Contributor
8 reviews
Reviewed 31 December 2016 via mobile

Staff excellent. Location convenient. Big clean room air con with 1 King 2 singles perfect for family. Can watch new year fireworks from the garden. Decent cool breeze all day. Can walk to the shallow water next door looking for crabs and fishing. Pool a bit small but who would come here to use the crowded pool when the beach...

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Thank A TripAdvisor Member
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks again for taking the time to complete a review of your recent stay. I am glad that you have enjoyed your stay. As you have noted we have a lovely location and being literally on the water the rooms can catch a lovely sea breeze during the day. The Resort also offers a paddle board and some kayaks for...

Sydney, Australia
Reviewed 27 December 2016 via mobile

We took our 93 yr old mother here for what we thought would be a great Xmas lunch, given the $150 per person price. The room & music were very loud and the dining room ordinary. But the food was horrible and I am not a fussy eater! The serves were small and the food just didn't taste good. We...

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Thank Wildhaven
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for the review and I was concerned that you didn't enjoy the Christmas Lunch. We had a busy lunch and the feedback from the team on the day was very positive so was surprised to hear that it didn't meet your expectations. Please feel free to contact me as I am happy to follow up your concerns for...

Singapore, Singapore
Reviewed 26 December 2016

Stayed there one night and paid over 500AUD for a family room, consisting of about 30sqm with 2 single beds + one double bed + a tiny bathroom and a small terrace. The room was clean and the hotel looked rather new. It has a nice pool too. Still, the value is nowhere near what they charge. For that kind...

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1Thank SgSling
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thank you for your review in regard to your stay at the Resort. I was concerned to read your comments in regard to the Tariff and your time in Port Macquarie itself. My apologies that you haven't felt you have received value for money and unfortunately the Christmas week is a peak travel period and the tariff reflects this. During...

melbourne
Reviewed 24 December 2016

Front desk went out of there way to find me a room after traveling over 900km's. The staff in the restaurant were friendly and professional. They knew there produce in which they complinteted with cocktails and wine. Was friendly, relaxed but very professional. Other Rydges should in there footsteps. The menu was impressive. Cheers Joe

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Helpful?
Thank travellingjoewillc
JustinBoydell, General Manager at Sails Resort Port Macquarie - by Rydges, responded to this review

Thanks Joe for your recent review and I have passed on your feedback to the team. I am glad you enjoyed your stay and our second efforts in service were noted. Thanks again for the patronage and I look forward to welcoming you back to the hotel in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Sails Resort Port Macquarie by Rydges on Pelican Bay - Port Macquarie's only absolute waterfront resort. Whether you're travelling for work or play we will endeavour to make your stay relaxed and comfortable. Enjoy the relaxed, tranquil setting and experience the highest level of service and leisure facilities, now with Free Unlimited Wi-Fi. Our Port Macquarie Hotel has 83 fully appointed rooms provide room service and 24 hour reception for our guests.Conveniently located a few minutes from the CBD. Sails Resort Port Macquarie by Rydges Hotel provides easy access to the Glasshouse entertainment venue, main beach, shops, restaurants, bars and night spots. Sails Resort Port Macquarie by Rydges is a unique venue providing professional conference facilities in tranquil surroundings. Every conference, meeting and event is tailored to suit your need. Our Port Macquarie Hotel offers 6 versatile meeting rooms, catering for up to 150 delegates. Our experienced team will personally manage your event from the initial enquiry through to the successful completion. Sails Resort Port Macquarie by Rydges is half a day's drive north from Sydney and three hours from Newcastle. Port Macquarie is serviced by multiple daily flights from Sydney and Brisbane. Travelling by car from Sydney, follow the Pacific Highway and take the Port Macquarie exit turning right onto Hastings River Drive. Follow this road until you reach a roundabout and turn left into Park Street. Complimentary parking is available in the resort's off-street private car park. ... more   less 

Additional Information about Sails Resort Port Macquarie - by Rydges

Address: 20 Park St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: RM496 - RM886 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sails Resort Port Macquarie - by Rydges 4.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Quality Resort Sails Hotel Port Macquarie
Quality Hotel Port Macquarie
Quality Inn Port Macquarie
Sails Resort Port Macquarie - By Rydges Australia, South Pacific
Hotel Style:
#3 Top resorts Hotel in Port Macquarie
#4 Spa Hotel in Port Macquarie
#6 Business Hotel in Port Macquarie
#9 Luxury Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from Sails Resort Port Macquarie - by Rydges staff and other travellers.
2 questions
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Belmont, Australia
9 months ago

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Questions? Get answers from Sails Resort Port Macquarie - by Rydges staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with swimming pool and water view. Choose ground level if you would like direct access to the pool.”
 of 5 bubbles lovesweets2, 19 Mar 2017 | Read review
“Don't stay whilst they are renovating!!”
 of 5 bubbles Liz931, 27 Feb 2017 | Read review
“Waterview room, Overlooking the lake and pool!”
 of 5 bubbles alex29794, 17 Feb 2017 | Read review
“Pay extra and get a water view room unless you like looking at a car park. Don't use a rollaway bead for an adult, very uncomfortable.”
  • Great view from the room
 of 5 bubbles Sreck067, 24 Jan 2017 | Read review
“There are rooms with a small courtyard and gate directly into the pool area.”
 of 5 bubbles 4nomadsAU, 16 Jan 2017 | Read review
5 of 5