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The Observatory

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1,150 Reviews from our TripAdvisor Community

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Showing 1,148: English reviews
newcastle
Reviewed 2 days ago NEW

Very clean & comfortable hotel with all you would expect from 5star Great location perfect for couples family and groups room was very tidy as was the whole unit check in was easy with no problems would go back

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Helpful?
Thank haca
Greater Sydney, Australia
Reviewed 3 days ago NEW

Generous room with plenty of wardrobe space but next door in room 307 space not so good. Our room was 306-1 and can be recommended. Lovely views over Town beach. Check in was simple. Hotel has promotional offers worth considering.

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Helpful?
Thank Barry W
Tracey B, General Manager at The Observatory, responded to this review

Thank you Barry for your review. It is appreciated. Thank you as well for supporting on 'green' initiatives. We look forward to welcoming you back in the near future.

Sydney, Australia
Reviewed 5 days ago NEW

We had a 3 night stay in a double hotel room at the front of the hotel on the third floor with excellent water views across the breakwater and northwards up the coast. The room has a sizeable balcony enclosed with louvred windows to take advantage of the views and sea breezes. Bathroom was of a decent size too and...

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Thank geonic
Tracey B, General Manager at The Observatory, responded to this review

Thank you for taking the time to submit your review. It is very much appreciated. Thank you also for commenting on our 'green' initiatives. Hopefully we can welcome you back with us soon.

Maitland, Australia
Reviewed 6 days ago NEW

Our room and bathroom were both clean and spacious. Location a good 10-15 minute walk to the shopping centre - excellent exercise! Great views looking across to the town beach and we had a loggia style balcony to enjoy the evening breeze.

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Thank 65thewillies70
Tracey B, General Manager at The Observatory, responded to this review

Many thanks for your review. We are indeed fortunate to have such a great location. Thank you as well for supporting our environmental initiatives. Hopefully we will be able to welcome you back very soon.

Gosford, Australia
Reviewed 6 days ago NEW

This was our second visit to The Observatory and we weren't disappointed. We travelled with family this time and shared a two bedroom ocean view apartment. The stunning view made it hard to leave the balcony, where we sat nibbling on cheeses and drinking wine. The staff were friendly and helpful, the apartment spacious and clean with a fully equipped...

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Helpful?
Thank Kerri N
Tracey B, General Manager at The Observatory, responded to this review

Thank you Kerri for your lovely review and for your second trip to The Observatory. Thank you as well for supporting our environmental initiatives. It is satisfying for us to be able to deliver a good service in an environmentally sustainable way. We look forward to looking after you on your next visit.

Waratah, Australia
Reviewed 6 days ago NEW

We stayed six days in late November,2016. Booking through Luxury Escapes. Whilst we have been to Port Macquarie before this stay was very good. The Town Beach is very good. There are many first class eateries in the area, we had a very relaxing time. The Observatory location and facilities are first class. Receptioin staff helpful and pleasant

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Helpful?
Thank Ray J
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Ray. I'm glad you enjoyed your stay in Port Macquarie and at The Observatory. Thank you as well for supporting our 'green' initiatives.

Melbourne, Australia
Reviewed 1 week ago

Well located with fine ocean views from the room. The apartment was spacious and provided all the facilities we needed. Particularly liked the shower! High speed & reliable wifi while we were there. Only criticism is that for the price we would expect more foxtel channels then the very few accessible.

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Thank Cliffjw49
Tracey B, General Manager at The Observatory, responded to this review

Thank you for your review Cliff. I'm very pleased you enjoyed your stay. Our shower heads and wifi have both recently been upgraded and I'm glad you found they added to your overall experience. I have taken note on your comment on our Foxtel channels.

doonan
Reviewed 1 week ago via mobile

I booked a 2 bedroom unit for my self and wife based on glowing reviews on this site.Unfortunately I was allocated a first floor unit which was subject to loud traffic noise,particularly when balcony door open.The unit itself was spacious but only one very small bathroom.Very clean but showing its age.

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Thank josbo
Tracey B, General Manager at The Observatory, responded to this review

I'm sorry your experience with us was less than expectations. Hopefully if you do choose to return, we may be able to offer a higher floor apartment and your experience will be a whole lot better.

Sydney, Australia
Reviewed 1 week ago

the views from the penthouse were outstanding and look forward to going back soon. the facilities and surrounds were great and had a great time with family. If you want a place to chill and kick back the Observatory is the place for you. Check it out!!

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Thank LynneWeid
Tracey B, General Manager at The Observatory, responded to this review

Thank you Lynne for your kind words and your positive review. I'm glad you enjoyed your Penthouse experience. We look forward to welcoming you back in the near future.

Tamworth, Australia
Reviewed 2 weeks ago

My husband and I escaped by ourselves for the weekend and could not have picked a better place to stay. Multiple friends had told me over the years how awesome The Observatory was and they weren't wrong!! From the staff to the rooms to the location and the price it was all excellent. We parked the car in secure parking...

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Helpful?
Thank Toni5699
Tracey B, General Manager at The Observatory, responded to this review

Thank you so much Toni for your wonderful review. You comments are very much appreciated. Thank you as well for supporting our 'green' initiatives. It is satisfying knowing that we can offer a memorable travel experience for people and at the same time care for the environment. We look forward to looking after you again on your next visit.

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the spectacular ocean views at The Observatory Hotel, located opposite Port Macquarie's Town Beach and only a short riverside stroll into the town centre. Choose from 1, 2 & 3 bedroom open plan apartments, hotel rooms or luxury penthouses all with contemporary finishes and state-of-the-art appliances. The Observatory is the region's most awarded apartment hotel - winning the most pretigious Australian Property of the Year Award at the 2010 Hotel & Motel Accommodation Association Awards for Excellence. ... more   less 

Additional Information about The Observatory

Address: 40 William St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: RM600 - RM931 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Observatory 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Observatory Hotel Port Macquarie
Observatory Hotel Port Macquarie
Observatory Resort Port Macquarie
The Observatory Port Macquarie, Australia, South Pacific
Hotel Style:
#1 Romantic Hotel in Port Macquarie
#1 On the Beach Hotel in Port Macquarie
#1 Family Hotel in Port Macquarie
#2 Top resorts Hotel in Port Macquarie
#2 Luxury Hotel in Port Macquarie
#2 Business Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from The Observatory staff and other travellers.
7 questions
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Sydney, New South Wales, Australia
5 months ago
Victoria
over a year ago

See all questions (7)

Questions? Get answers from The Observatory staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room with adequate wardrobe space as they vary.”
  • View from balcony
 of 5 bubbles 202barryw, 4 Dec 2016 | Read review
“Rooms at front of hotel have better views”
 of 5 bubbles geonic, 2 Dec 2016 | Read review
“Higher floors less noisy; a room at the front of the motel ensures beach views.”
 of 5 bubbles 65thewillies70, 1 Dec 2016 | Read review
“ocean view is the best however some street noise. Two bedroom ocean view apartments have two balconies which adds to the feeling of space”
 of 5 bubbles 150kerrin, 1 Dec 2016 | Read review
“Ocean view rooms are best. We had a single room for six nights. If you stay longer bed linen should be changed at least once”
 of 5 bubbles RayJ113, 1 Dec 2016 | Read review
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