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Mercure Centro Port Macquarie

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Mercure Centro Port Macquarie
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787 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Centro Port Macquarie
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Showing 773: English reviews
Brisbane, Australia
Reviewed 18 November 2014

This is the best Hotel I have ever stayed in this price range. Recently refurbished the room was clean and fresh easy parking and centrally located. The restaurant food was excellent and staff particularly entertaining with the zany, friendly and knowledgeable Shane and Colin. Thanks boys. Do yourself a favour, this place is great.

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Helpful?
2Thank Murray G
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Murray We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Nowra, Australia
Reviewed 16 November 2014 via mobile

Accommodation was great - clean and modern, perfect for an overnight stay! We dined in the Synergy Restaurant for both dinner and breakfast and would highly recommend it. Dinner (main, entree and dessert) was delicious and the service was exceptional with staff (Colin and Shane) going out of their way to ensure that we had everything we needed and making...

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Helpful?
Thank Jamie R
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Jamie R Thank you very much for taking the time to review your stay at Mercure Port Macquarie, and a highly rated review at that. We are pleased to hear so many different aspects of your stay were pleasant and delivered to your expectations. We very much look forward to serving you again in the future. Kind regards Mercure...

Canberra, Australia
Reviewed 13 November 2014

We arrived after a long 7 hour drive and meandered around PM and picked this hotel. Price was good and the rooms and common areas were good. Food was excellent but the service in the restaurant was hopeless, but well intentioned. Pain in the butt for smokers.

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Helpful?
1Thank PW03
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear PW03 Thank you for taking the time to review you stay at Mercure Centro Port Macquarie. It is always a pleasure to receive postive, yet constructive feedback. Your comments will be shared with our team. Kind regards Mercure Centro Port Macquarie

Sydney
Reviewed 11 November 2014

Our queen room with balcony overlooked the historic church and was clean and spacious. Carpet was a little worn in places, but the bed was very comfortable and loved the excellent reading lights next to the bed. Needed to close the balcony door to block out the street noise in order to sleep. The staff in all areas of the...

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Helpful?
Thank BridebSydney
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear BrideB We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Gold Coast, Australia
Reviewed 11 November 2014

Had four nights to celebrate a Birthday. The Manager Chris was very obliging and friendly as was all the Reception, Bar and Restaurant Staff.Our room was on the fourth floor with distant views of the ocean and river. Our room was very clean and modern. The hotel Restaurant food was good as was the Buffet Breakfast. The Hotel is in...

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Helpful?
1Thank GARY L
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank...

NSW
Reviewed 9 November 2014 via mobile

We got a last minute deal $149 for a standard queen room. The room itself was tidy and adequate for what we wanted. We overlooked the park over the road. Not a bad view. Choose to park out front due to $10 overnight charge. This was fine as it was within the no timed parking due to Saturday and Sunday....

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Helpful?
Thank wofftam
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear wofftam Thank you for taking the time to tell us about your experience at the Mercure Centro Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Melbourne, Australia
Reviewed 6 November 2014

Hotel was nice, clean and not very full. Friendly staff and reasonably close to shops and attractions. We have been there twice and had a better experience the first time (and we paid less too). Its a nice couple getaway or family holiday. Received average service the 2nd time we got there, staff seemed to be less interested and enthusiastic....

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Helpful?
Thank Mercury_one1
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Mercury Thank you for staying at Mercure Port Macquarie and taking the time to review your stay. We are dissapointed to hear you found the service average second time round, it is our hope you will return so we can provide you the same excellent service you experienced upon your initial stay. Kind regards Mercure Port Macquarie

Murrieta, California
Reviewed 5 November 2014

We were booked her as a hotel where my husband's reunion dinner was to be held. The rooms were dated and stuffy. Restaurant and service awful. Price steep.Staff at the desk were rude. The room was exceptionally noisy. There were TVs located outside of each elevator on every floor. We could hear this all night, in spite of complaining to...

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Helpful?
1Thank yandinahills
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear yandinahills Thank you for taking the time to tell us about your experience at the Mercure Centro Port Macquarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Valley Heights, Australia
Reviewed 1 November 2014

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Bill C
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Lapstone
Reviewed 30 October 2014

A nice hotel with comfortable beds and good quality furniture. Bathroom a little on the small size, but good quality tiling and fittings and an excellent shower. Service is very good and there is a nice bar area and restaurant which served absolutely good quality meals. There is a swimming pool within the building which was clean but lacked any...

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Helpful?
Thank ShepLapstone
Centrohotel, Front Office Manager at Mercure Centro Port Macquarie, responded to this review

Dear Shep Lapstone We very much appreciate your comments regarding your stay at the Mercure Centro Port Macquarie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
4 hours from Sydney and 6 hours from Brisbane, Mercure Centro Port Macquarie is a perfect getaway for couples and corporate travellers. Conveniently located in the town centre, the hotel is close to the main beach, whale and dolphin watching tours, shopsand downtown nightlife. Features include a restaurant, bar, pool and day spa. All 71 guest rooms are fitted with modern technology for your business needs. ... more   less 

Additional Information about Mercure Centro Port Macquarie

Address: 103 William Street, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: RM464 - RM660 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Centro Port Macquarie 4.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Mercure Port Macquarie
Mercure Centro Port Macquarie Australia, South Pacific
Hotel Style:
#6 Luxury Hotel in Port Macquarie
#8 Business Hotel in Port Macquarie
#10 Romantic Hotel in Port Macquarie
#14 Family Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Centro Port Macquarie staff and other travellers.
1 question
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Questions? Get answers from Mercure Centro Port Macquarie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Weekends you can usually avoid paying for parking”
 of 5 bubbles Shazza929, 28 Nov 2016 | Read review
“All good but there may be some with views?”
 of 5 bubbles MAK2123, 21 Nov 2016 | Read review
“Try not to get a room next to the lift.”
 of 5 bubbles BrentinBrisbaneK, 11 Sep 2016 | Read review
“Book a room with a spa”
 of 5 bubbles 1210maryannh, 14 Aug 2016 | Read review
“Ask for a room on a higher floor so you may get a bit of a view”
 of 5 bubbles biddz, 21 Jul 2016 | Read review
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