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Stayed here whilst visiting family and I was surprised how busy it was, the pool area was clean but too cold to use although a heated pool was available over the road for a few dollars. The area was clean and the cleaning stuff were...More
Hotel full of tradies so a bit of noise from people unwinding after work. Also noise from trucks and work vans leaving very early in the morning
Good locale very close to shops and restaurants. Good foxtel choice
Room clean with all the esentials
Booked the Best Western based upon reviews of it being clean, etc. We arrived and wondered what we were in for as the exterior is very dated. Decided to check in & see what the room was like. The room was excellent - especially for...More
Rooms 1-12 have an annoying compressor noise.Had to move.
Restaurant food and room service b/fast quite good.
Restaurant waitress crosses boundaries.
Older female desk staff dismissive and rude.
Noisy rooms with workmen guests on their phone outside in the carpark and outside their rooms talking...More
A last minute trip to Canberra was problematic as there were no rooms available in the city so we found ourselves staying in Queanbeyan. That's not onerous as Canberra is about 20 minutes drive away. Clearly this motel has had a major refurbishment a few...More
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Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
US$92 - US$140 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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when you provide an email quote with dates for a booking why is it that the staff at check out bill you a much larger rate? why is it when you provide a copy of the email quote they accuse you of making a cut and paste doccument, a serious allegation of fraud? why is it that your desk staff will not check their Own outgoing emails to confirm quotes sent, it is really easy to check? very disappointed with customer service. where do I go to make others aware of this questionable business practice
? look forward to a real response to this matter not what I got from the front desk after phoning them to question the account.
15 April 2016|
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Response from Barbara G | Reviewed this property |
As I work in the industry that is really bad. Have not had that trouble but I can see how it has happened as there should have been a booking in their books and the price quoted to you. Nice motel but great differences in... More
As I work in the industry that is really bad. Have not had that trouble but I can see how it has happened as there should have been a booking in their books and the price quoted to you. Nice motel but great differences in their rates. What happened to the Customer is always right.
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"Avoid room 213 it's noisy sometimes because of the stairs"