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Rydges Gladstone Hotel

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179 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Brisbane, Australia
Reviewed 3 November 2015 via mobile

A fried egg to go (two eggs + two toasts) took 15 min, and I was the only customer to serve! Very disappointing... Whilst the chef didn't look that confident, the receptionist had a good manner and apologetic for the inconvenience. I just wish she had told me they cannot serve breakfast... The whole experience took half an hour, and...

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Helpful?
1Thank Bruce E
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear Bruce E Thank you for your comments from your recent stay at Rydges Gladstone. I was very dissapointed to read your review as this is not to the standard expected of Rydges staff. Please accept my sincere apologies for the inconvenience caused and be assured that this will be followed up with the Kitchen staff. Once again thank you...

Brisbane
Reviewed 21 October 2015 via mobile

I stayed here earlier this year on a business trip. My colleague was checked into a room with half the ceiling missing and exposed wires everywhere. Reception seemed unphased by this and apart from giving her a new room offered no assistance to help her move. The rooms are old and grotty and need a good update. Very dissapointing accomodation...

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2Thank popstarpink
Justin M, Manager at Rydges Gladstone Hotel, responded to this review

Dear popstarpink Thank you for your review on Trip Advisor from your stay at Rydges Gladstone. I would like to sincerely apologise for the lack of service that was provided to both you and your work colleague during your stay with us. Please be rest assured I have discussed your comments with both the Housekeeping Supervisor and Maintenance Manager who...

Reviewed 5 October 2015 via mobile

Over recent years I have stayed at the Rydges Hotel Gladstone and have to say that my recent stay was one that impressed me when I arrived I was greeted by the new General Manager Justin Murfet and his Assistant General Manager Sarah must say what a delightful couple you can tell that by the smiles on the faces of...

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2Thank Steve T
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Steve T Thank you for your review on Trip Advisor from your recent stay at Rydges Gladstone. I am please to read you had such an enjoyable stay with us whilst visiting Gladstone and hope to welcome you back to the hotel soon. Kind regards Justin Murfet General Manager

canberra
Reviewed 1 October 2015 via mobile

Stayed at this hotel recently. Could do with a refurb. Nouisy aircon, bathroom needed updating, seems to be run on a shoestring Staff very pleasant. One tip: ditch the hotel breakfast and go to the cafe right outside front door- excellent coffee and great food for the same cost.

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1Thank steve205
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear steve205 Thank you for your Trip Advisor review on Rydges Gladstone. It is through guest feedback that we can constantly improve our product and I would like to assure you that I have discussed your comments with our Management team to ensure the areas you have identified are improved and rectified. Please accept our sincere apologies for the issues...

Reviewed 28 September 2015 via mobile

I recently had a stay at the Rydges Gladstone hotel and was so impressed with 3 elements that make a hotel one that you would stay with again, 1 excellent Management/staff, 2 beautiful food on the menu and 3 Dreamtime beds. I would like to thank Management and staff for my awesome stay.

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2Thank Juanita M
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Juanita M Thank you for your review on Trip Advisor of Rydges Gladstone from your recent stay with us. We are glad you had such an enjoyable stay and hope to welcome you back to the hotel on your next visit to Gladstone. Kind regards Justin Murfet General Manager

Mackay Queensland
Reviewed 15 September 2015

I always love a place when I get to the shower and there is heaps of hot water and pressure, and then to get to sleep in a soft comfy bed. I could not be happier with the comfort. Room 514. It's quite, private and very very comfortable.

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1Thank DasMooch
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear DasMooch Thank you for your excellent review of Rydges Gladstone. We are glad you had an enjoyable stay with us and hope to welcome you back to the hotel again soon. Kind regards Justin Murfet General Manager

Reviewed 7 September 2015 via mobile

Changed room due to filthy ac unit which was noisy. Return air filter was blocked up with dirt and dust. Had not been cleaned in ages. Extraction fan in bathroom was clogged with dirt. When moving to another room, I found the same problem. I suspect that maintenance has not been carried out in 6 months on air cons and...

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Helpful?
1Thank Leon B
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Leon B Thank you for your comments from your recent stay at Rydges Gladstone. I would like to sincerely apologies for the lack of service you recieved during your stay and reassure you that I have spoken with both the Maintenance and Executive Housekeeper regarding the lack of cleanliness you encounted in your room which have now been rectified....

Pomona, Australia
Reviewed 31 August 2015

I visited Gladstone for a friend's birthday and stayed at Rydges, 28/29 August, at a very good rate. Less expensive at weekends, which was good for me. Centrally located, and service was impeccable. I would visit again, should the need arise. It would have been nice to have had restaurant/room service for breakfast at the weekend, but both only available...

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1Thank erialc2015
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear erialc2015, Thank your for your great review on Trip Advisor from your recent stay at Rydges Gladstone. We are glad your had such an enjoyable stay with us and hope to welcome you back to the hotel again soon. Kind regards Justin Murfet General Manager

Melbourne, Australia
Reviewed 19 August 2015

We upgraded from city to harbour view for $20 per night. So pleased we did, as we now have the best view in Gladstone. The room is very large, comfortably including two large arm chairs and a desk. Unfortunately this impacts on the bathroom which is positively minuscule and somewhat dated. Rydges was happy to provide any extras we required...

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Helpful?
1Thank Louise G
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear Louise G Thank you for your great review of the hotel! Im glad you had an enjoyable stay and we hope to welcome you back to the hotel in the future. Kind regards, Justin Murfet General Manager

Moranbah, Australia
Reviewed 26 July 2015 via mobile

Stayed in a room with two queen size beds which was a surprise as I thought they were going to be two doubles. The rooms were a good size and the beds as is typical of all rydges properties were just great. Love rydges beds. Unfortunately this hotel has ceased putting on a buffet breakfast on a Sunday so we...

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1Thank BlueKazandMegan
Justin M, General Manager at Rydges Gladstone Hotel, responded to this review

Dear BlueKazandMegan Thank you for your comments on Trip Advisor from you recent stay at Rydges Gladstone. Regards, Justin Murfet General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Rydges Gladstone Hotel

Address: City Plaza 100 Goondoon St, Gladstone, Queensland 4680, Australia (Formerly Country Plaza International)
Region: Australia > Queensland > Gladstone
Price Range: RM329 - RM526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rydges Gladstone Hotel 4*
Number of rooms: 73
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Also Known As:
Rydges Hotel Gladstone
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Questions & Answers

Questions? Get answers from Rydges Gladstone Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if your driving to the hotel park out the back and then take the lift up to the ground foor”
 of 5 bubbles stevemN9031KA, 12 Oct 2016 | Read review
“If you need information, just ask.”
 of 5 bubbles Rooster_España, 30 Sep 2016 | Read review
“Apartments are excellent”
 of 5 bubbles BKM547, 12 Sep 2016 | Read review
“Become a Rydges member before booking and get 10% off. You may even get a complimentary drink voucher on arrival (I did).”
  • Mini bar includes some children's games too
  • Nice big QUEEN bed
  • Comfy lounge chair to sit in while watching TV (flat screen)
 of 5 bubbles Haraldy2k, 8 Aug 2016 | Read review
“Don't bother staying on the weekend”
 of 5 bubbles jacquelined183, 3 Aug 2016 | Read review
5 of 5
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