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Mackay Resort Motel

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Mackay Resort Motel
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94 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Brisbane, Australia
Reviewed 11 March 2017

I stay at this Motel on a regular basis teaching courses and I wouldn't stay anywhere else. The staff across the board are friendly and very helpful in all ways. The rooms are comfortable and roomy as are the beds. No road noise is a huge plus for me. The restaurant is nicely set out and the menu is good,...

Thank Lynn M
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks for this great Review Lynn. We look forward to welcoming you back in the future. Kind regards Melissa

Townsville, Australia
Reviewed 14 February 2017

Rooms are roomy, clean and comfortable and great staff. We had dinner at their restaurant, and could not fault it. The food was as good as any restaurant we have ever been to. My husband was so impressed he shouted the chef a drink. We will definately stay at this motel again and will tell all our friends. Great work....

Thank Ruth C
A TripAdvisor Member
1 review
Reviewed 7 January 2017 via mobile

Great Motel! Clean, comfortable, excellent room layout and super friendly staff. Will be our choice any time we are in Mackay! Love the restaurant too - classic motel fare at reasonable prices. Undercover parking also a bonus.

Thank A TripAdvisor Member
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you for your kind comments. We all at Mackay Resort are glad you enjoyed your stay and look forward to seeing you again in the future. Thanks again Doug

Reviewed 15 December 2016

We had an overnight stay here on our way back to Brisbane. We didn't expect what we were about to encounter. Rooms are very clean and comfortable but the service is outstanding. From the moment we checked in the lady at the check in counter was amazing and continued her high level of service into the evening as she was...

Thank Mandy A
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you for your gracious remarks Mandy. Yes Bron is definitely a little dynamo and is much appreciated by all here at Mackay Resort Motel, both guests and staff. We all are glad you enjoyed your stay with us and look forward to seeing you again in the future. thanks again Doug

Kuala Lumpur, Malaysia
Reviewed 7 December 2016 via mobile

Not being a regular to Mackay, I was surprised at the high level of options on Nebo Rd heading into town. The Mackay Resort Motel caught my eye though as it presented extremely well and the awesome street sign with a very professional look made me turn in. I was not let down with the ever friendly staff, very comfortable...

Thank Scott Y
Doug4740, General Manager at Mackay Resort Motel, responded to this review

Thank you for your kind comments Scott. We all here at Mackay Resort endeavour to provide our guests with the best experience possible during their stay with us. It is most gratifying when our efforts are appreciated. Thanks again Doug

Trinity Beach, Australia
Reviewed 23 October 2016

This Motel has everything needed for a great stay. Lovely staff, great rooms, excellent facilities, not to mention the great food and drinks served around the pool. Nothing was too much trouble and the staff were very welcoming. The rooms were spotless and very spacious.

Thank Gerald S
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you Gerald we all here at Mackay Resort Motel appreciate your comments. We do so hope to see you again in the near future. Cheers Doug

Reviewed 23 October 2016 via mobile

Lovely overnight stay- food was delicious, room was comfortable and clean. They even kindly assisted us patch up our car after it got damaged on drive up from Brisbane. Would highly recommend staying there, staff were all very friendly.

Thank ck0000001
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you so much for your comments. We all here at Mackay Resort motel do appreciate your comments and be assured we will strive even harder to to provide the best quest experience possible. Thanks again Doug

Sydney, Australia
Reviewed 23 September 2016

My wife and I stayed three nights. Facilities are clean and modern. Request a room at the rear for a quiet sleep. The manager is a good chef and provided excellent meals. This motel is well maintained and great value.

Thank Harry S
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you Harry for taking the time to review and comment, its greatly appreciated. We all here at Mackay Resort are so glad you enjoyed your stay. We look forward to seeing you again. Thanks again Doug

Reviewed 22 September 2016

Travelling from Brisbane to Cairns, arrived around 6pm and was greeted by friendly staff with a smile. A room for three was with two double beds.The room was very clean and well presented. The bathroom was very large, great facilities and even shaving cream!! A hot shower was great after a day driving. The two tv's was great as the...

Thank KatjamBrisbane
Reviewed 8 September 2016 via mobile

Awesome hotel. Stayed 3 nights room was very quiet, Great price and customer service. Rooms were perfect ..great bed. Hotel restaurant had great food. Best eggs benedict ever tasted and great coffee. Have stayed in many hotels around the world and this is one of the best. Very clean.great location. Will definetly be back 9.5/10.

Thank Daniel M
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you Daniel for your kind remarks. We all here at Mackay Resort Motel do strive to offer the best service possible to all our guests and appreciate it when it is noticed. Thank you for taking the time to review. cheers Doug

12 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (4)
Bathroom (2)
Pool/Beach Area (1)
Room/Suite (1)

Management photos: Courtesy of the property manager

All Management Photos (8)
Hotel & Grounds (2)
Room/Suite (2)
Other (4)


  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Parking
  • Laundry Service
  • Room Service

Additional Information about Mackay Resort Motel

Address: 154 Nebo Road, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: RM326 - RM396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mackay Resort Motel 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Mackay Resort Motel Australia
Hotel Style:
#15 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Mackay Resort Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear of property ensures a quieter night's sleep.”
299harrys, 22 Sep 2016 | Read review
“Downstairs rooms enable you to park right out front in a dedicated undercover space.”
Valmuir, 18 Apr 2016 | Read review
“free wifi, in room spa”
189haydent, 29 Mar 2016 | Read review
“Get a room up the back of the premises away from the main road. It is nice and quiet.”
M1623CKjeffd, 15 Feb 2016 | Read review
“Great choice of room styles to suit most, I'm sure”
C53J51B15, 13 Sep 2015 | Read review
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