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Mackay Resort Motel

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Mackay Resort Motel
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93 Reviews from our TripAdvisor Community

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There are newer reviews for Mackay Resort Motel
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Showing 91: English reviews
Cairns, Australia
Reviewed 8 July 2016

Travelling through town late at night and needed a good bed and a hot shower. Should have been easy but wasn't. Had all the find a room apps in the world and ended up ringing an after hours number at the hotel. The manager was prompt, efficient and even witty. The place is not brand new but it is comfortable,...

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Helpful?
Thank PBSL64
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks for your kind remarks PBSL64. We all here at Mackay Resort do strive to deliver friendly efficient service with a smile no matter the hour. I am glad you enjoyed and appreciated your visit with us and hope to see you again in the future Thanks again Doug

Reviewed 6 July 2016 via mobile

The room sizes are very decent, clean and quiet. The pool is lovely and clean, staff are lovely people, great service, has mini bar fridge in the smaller rooms and larger fridge freezer in bigger rooms. Bathrooms have own decent supply of shampoo, conditioner, body soap, shaving cream, hand soap and body lotion which is very handy when forgetting toiletries....

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Helpful?
Thank Sara L
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks for your kind comments Sara. We all here are glad you enjoyed your stay with us, and appreciate the time you took to post your review. Such reviews encourage us all here at Mackay Resort Motel to go that 'extra mile' to provide excellent customer service and satisfaction. We do hope to see you again in the future Thanks...

Sydney, Australia
Reviewed 16 June 2016 via mobile

The apartment was surprisingly quiet considering it's location. My favourite part of the double room was the wall separating the two beds. The room also had 2 TVs, which was excessively awesome. The pool was also an extra bonus. If I'm in the area, I'll definitely stay here again.

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Helpful?
1Thank Mel_Syd_Australia
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you for your kind comments Mel. Most of our rooms have 2 areas separated by the en-suite therefor allowing for privacy and space to our guests. We are so glad you enjoyed our pool and alfresco area. We look forward to seeing you again in the future. Thanks again Doug

Melbourne
Reviewed 19 April 2016

We stayed two nights mid-April. The managers were friendly and helpful. Enjoyed a coffee and drinks in the alfresco by the pool while watching our choice of football game. We ate dinner there also and it was reasonably priced and delicious. Pool was crystal clear and of a decent size with a lap lane. Room was spacious, great shower in...

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Helpful?
Thank Valmuir
Doug4740, General Manager at Mackay Resort Motel, responded to this review

Thank you for your kind comments. We all here at Mackay Resort Motel strive to offer the best guest experience possible. We are so glad you enjoyed your stay with us and look forward to seeing you again in the future. Thanks Doug

Reviewed 30 March 2016

Stayed at the Mackay Resort Motel for a business trip March 2016 and have now found my go to accommodation everytime I am in the area. Very clean, friendly staff and good service. Its located in a central position for those doing business in the area and the motel also a very good menu for sitting down in the restaurant...

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Helpful?
Thank Hayden T
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you so much for your kind comments Hayden. We all here at Mackay Resort Motel are very pleased you enjoyed your stay with us as we enjoyed having you here and look forward to your next visit. Thanks again Doug

Reviewed 29 February 2016 via mobile

Stayed here for two nights with a friend and her 7yr old nephew. We were welcomed and accommodated with all the little extra things that made our stay very enjoyable. Pool was very modern as was all the decor, clean n tidy with plenty of parking, central to town, food in the restaurant was fresh with good sized servings. Will...

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Helpful?
Thank Babette H
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thank you so much for your kind comments Babette, we all here appreciate your feedback. Its always nice to know that the efforts of our staff are recognised, thanks again and we look forward to welcoming you back again in the future Regards Doug

Reviewed 20 February 2016 via mobile

This morning we checked into the Windmill Motel Mackay as we had a free room there waiting for us as we were offered it to make up for the filthy room we encountered a few weeks before . Walked in the room was still not clean to my satisfaction so We were abused by the owners there in front of...

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Helpful?
Thank BcTritton
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks so much for your kind comments. All here at Mackay Resort Motel do take pride in presenting our accommodations and facilities in an exemplary manner and function with the motto 'nothing is to much' when it comes to service and convenience for our valued guests. We look forward to welcoming you again in the future. Thanks again Doug

Brisbane Region, Australia
Reviewed 16 February 2016

I had the pleasure of staying at the Mackay Resort Motel after transferring from the White Lace Motor Inn and can only say that the surprises started right at the door. I was met by friendly courteous staff who were intent on ensuring that all of my requirements were truly looked after. The room while a little small was more...

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Helpful?
Thank Jeff D
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks for your kind comments Jeff. We do strive to offer the best service possible for our guest with a 'nothing is to much' attitude. We are so glad you really enjoyed our menu and will continue to fine tune it with input from our guests but be assured the lemon and basil Barramudi will be permanently included. We look...

Singleton, Australia
Reviewed 31 January 2016

This motel has huge rooms . It is on a main street but there is no trafic noise . Staff are very helpful and polite . The menu while limited is very nice i would defenently stay here again. There is a supermarket just around the corner.

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Helpful?
Thank David G
Doug4740, Manager at Mackay Resort Motel, responded to this review

Thanks so much for your kind comments David. We here at Mackay Resort Motel do strive to offer the best customer service possible and enjoy hearing that you enjoyed your stay with us. Thanks again Doug

Coppabella, Australia
Reviewed 5 October 2015 via mobile

Stayed here on a Friday night with my 2 children. It is the typical motel accomodation with a double and single bed in a single room. The lady was nice and welcoming on check in. The room was a tired and dated, but was very clean and the bed was comfortable with extra pillows. We stayed in a room at...

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1Thank Thomas O

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Laundry Service
  • Room Service

Additional Information about Mackay Resort Motel

Address: 154 Nebo Road, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: RM321 - RM374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mackay Resort Motel 4*
Number of rooms: 40
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Also Known As:
Mackay Resort Motel Australia
Hotel Style:
#15 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Mackay Resort Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear of property ensures a quieter night's sleep.”
 of 5 bubbles 299harrys, 22 Sep 2016 | Read review
“Downstairs rooms enable you to park right out front in a dedicated undercover space.”
 of 5 bubbles Valmuir, 18 Apr 2016 | Read review
“free wifi, in room spa”
 of 5 bubbles 189haydent, 29 Mar 2016 | Read review
“Get a room up the back of the premises away from the main road. It is nice and quiet.”
 of 5 bubbles M1623CKjeffd, 15 Feb 2016 | Read review
“Great choice of room styles to suit most, I'm sure”
 of 5 bubbles C53J51B15, 13 Sep 2015 | Read review
5 of 5