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Windmill Motel & Reception Centre

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Windmill Motel & Reception Centre
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97 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Brisbane, Australia
Reviewed 5 days ago NEW

Clean, quiet and comfortable motel. Friendly and accommodating staff. Booking the room was easy and the responses to me email messages was quick. The location was ideal for us as close to Mt Pleasant Shopping centre and various places to eat. The wifi was free and fast.

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Helpful?
Thank Erin T
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear Erin T, Thank you for your review. We certainly hope we may have the opportunity to welcome you back again soon! Kind Regards, James General Manager

Dysart, Australia
Reviewed 2 weeks ago

Stayed in King Suite for the week, was excellent and clean, nice hot water pressure, staff friendly and super helpful. Could do with more of a wine selection, dinner menu and desserts where fantastic, and not too long for wait of meals to be delivered.

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Helpful?
Thank rsmith252
WindmillMotel, General Manager at Windmill Motel & Reception Centre, responded to this review

Dear rsmith252, Thank you for your recent review on our property. We were delighted to receive your positive feedback and I will certainly share your review with our team. Re: the wine list we are currently in the finishing stages of revamping it by adding some great Australian wines so hopefully you can try these on your next visit! Kind...

Crows Nest, Australia
Reviewed 22 October 2016

Staff went out of their way to organise a ground floor room instead of the upstairs one allocated. Amenities in room great. King size bed comfy. Tucked away from highway noise, but close to shopping complexes and beaches. Went away feeling good.

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Helpful?
Thank niknod2
Management response:

Dear niknod2, Thank you so much for your review. We are delighted you enjoyed your stay with us and I will certainly share your feedback with the team. We look forward to welcoming you back again soon. Kind Regards, Management

Reviewed 17 October 2016 via mobile

Stayed here a few times, staff are always friendly and helpful. This time was no exception, going over and beyond to help me out. Rooms are clean and comfortable. What they have done to help will be remembered with appreciation. Thank you

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Helpful?
Thank 5ii
Management response:

Dear 5ii, Thank you for staying with us at The Windmill. Our goal is to make sure everyone's stay is a positive experience and I am delighted we met your expectations. We hope to see you back again soon! Kind Regards, James

Apple Tree Creek
Reviewed 14 October 2016

First time staying at this motel & it will not be the last. From the moment you walk into reception the service level is well above normal standards –the young lady on duty when I checked in was more than happy to shuffle my room to a downstairs (personal preference) with minimal fuss. Nice large parking spaces are a nice...

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Helpful?
Thank 22OnTheRoadAgain
Management response:

Dear 22OnTheRoadAgain, Thanks for taking the time to review our Hotel during your time in Mackay. I was delighted to read you enjoyed your stay and in particular your dinner as we have just launched our Summer Menu at the time you were staying with us. I will certainly pass on your positive feedback to our Kitchen team! Thanks again...

Townsville, Australia
Reviewed 13 October 2016 via mobile

Nice little motel room with a very comfortable bed. Will probably request a lower room if we stay there again though as its a lot of effort getting everything in and out from the upstairs rooms each time with a young baby in tow.

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Helpful?
Thank amy90102
Management response:

Dear Amy90102, Thank you for your taking the time to write a review. We certainly have ground floor rooms available so please do mention that to us when you make your next booking. We look forward to welcoming you back soon. Kind Regards, James

Reviewed 11 October 2016 via mobile

Under new management. I came to Mackay for business. The room was lovely and clean and modern. The staff are lovely and friendly. The food was awesome! I really didn't want to go home to my own Motel. Thank you for making my stay enjoyable. Keep up the great work!

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Helpful?
Thank Madmumma1
Management response:

Dear Madmumma1, Thank you for taking the time to review us on Trip Advisor. We are so glad you enjoyed your stay with us and certainly hope to welcome you back again soon. Kind Regards James

Reviewed 19 September 2016 via mobile

This is the second time I've stayed here for the night while driving from Townsville to Brisbane and am satisfied with the overall stay. The room was clean, quiet and reasonably spacious. Reception service was friendly and helpful as expected. Probably wouldn't stay here if you were looking to get into the Mackay nightlife as the cbd is a little...

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Helpful?
Thank Damien H
Management response:

Dear Damien H, Thanks for taking the time to write a review on your recent stay. We really appreciate the feedback. We hope we will have the opportunity to welcome you back again soon. Kind Regards Management

Berkeley, California
Reviewed 12 September 2016 via mobile

Loved the hotel. Very convenient for what we needed. It was basic but it served our needs. The omelette was the most beautiful one I have ever seen. And the people who worked here were amazing and very helpful.

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Helpful?
Thank Katy M
Management response:

Dear Katy M, Thank you for your review. I am so glad you enjoyed your stay with us and I will certainly pass on your positive comments re: your omelette to Chef! Kind Regards, James General Manager

Brisbane, Australia
Reviewed 24 August 2016 via mobile

Found the room was very clean and bed comfortable. The amenities for our event and the catering was ideal for our needs. We had a great BBQ buffet provided, conference room facility and most important, undercover car parking. Used the Cafe style eatery and bar to also provide a good service. But a little slow. We would stay again.

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Helpful?
Thank AuntyMim
Management response:

Dear AuntyMim, Thank you for taking the time to review us on Trip Advisor. I was delighted to see you enjoyed your stay with us and will certainly share your feedback with the rest of the team. We hope to welcome you back again soon! Kind Regards, Management

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Spa
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Windmill Motel and Reception Centre is located 1.7 km (1 mi) from Mount Pleasant Shopping Centre and 3.7 km (2.3 mi) from Jubilee Park. Highlights at this motel include a restaurant, an outdoor swimming pool, and free self parking. All 63 rooms feature free WiFi, Foxtel and Tea & Coffee making facilities. The Windmill Motel is in a perfect location for those who enjoy keeping fit with many running tracks located around the Gooseponds at the back of the property. ... more   less 

Additional Information about Windmill Motel & Reception Centre

Address: 5 Highway Plaza | Bruce Highway, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: RM315 - RM381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Windmill Motel & Reception Centre 4*
Number of rooms: 63
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Also Known As:
Best Western Mackay
Mackay Best Western
Windmill Motel & Reception Centre Australia/Mackay
Hotel Style:
#13 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Windmill Motel & Reception Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If challenged by stairs, request a ground floor room on booking”
 of 5 bubbles niknod2, 21 Oct 2016 | Read review
“Some rooms at the rear overlook the waterway”
 of 5 bubbles 259HappyTraveller, 19 May 2016 | Read review
“Apartments across the road have a good view but a good set of stairs”
 of 5 bubbles Vicky4878, 17 Oct 2015 | Read review
“Upstairs and downstairs rooms. Downstairs rooms are easier to access”
 of 5 bubbles Henwood1, 7 Nov 2014 | Read review
“Apartments across the road are better but overly expensive. Single rooms near the conference venue could get a bit noisy (weddings, etc)”
 of 5 bubbles jockg2013, 26 Oct 2014 | Read review
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