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Clarion Hotel Mackay Marina

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#5 of 34 Hotels in Mackay
Certificate of Excellence
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1 room 2 adults 0 children
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Clarion Hotel Mackay Marina
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371 Reviews from our TripAdvisor Community

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Showing 361: English reviews
Munich, Germany
Reviewed 6 days ago NEWvia mobile

We were on a stop over night to Arlie beach. The Clarion is a typical business hotel. Nice, comfortable and clean rooms. Also, there is a laundry every floor. There is nothing special to mention for this type of hotel. The staff was very nice. There are some restaurants around the marina in walking distance.

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Helpful?
Thank Bernd H
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear Bernd H Greetings from us here at the Clarion Mackay Marina and thank you for sharing your review and comments. I would encourage you to book one of our SPA rooms the next time you stay with us as the views are amazing. Thanks again for your review and we look forward to welcoming you back in the near...

Gold Coast, Australia
Reviewed 1 week ago via mobile

We stayed at the Clarion over Xmas. The views are amazing and there are a number of restaurants located along the marina to choose from including a great pub "Sails". We have stayed here on numerous occasions and it's good to see the rooms have been refreshed.

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Helpful?
Thank DezGC
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear DezGC Greetings from us here at the Clarion Mackay Marina and thank you for this awesome review. It was great to read that you enjoyed your stay so much and we look forward to welcoming you back in the near future. Regards Gardiner Burrows

Hervey Bay, Australia
Reviewed 3 weeks ago via mobile

We had a lovely meal but didn't realize the budget, family meals were across the way of the walkway. Depends what you are after but both options are great. Lovely lookout and ambience, would highly recommend it.

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Helpful?
Thank RachBurko
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review. We do endeavor to keep our service and property to a high standard and to ensure guest stays are relaxing and comfortable. We do appreciate your recommendation as well and we look forward to possibly welcoming you back in the near future. Thank you again and regards...

Reviewed 3 weeks ago via mobile

What a total disappointment from the first moment remembering this is Christmas day and we had high expectations The table allocated to our family was high stool bench style no tablecloth just cutlery on bare table a bowl with bonbons nothing more We refused for several reasons a/ Not what we booked B/ Table might sit 6 comfortably we were...

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Helpful?
Thank Nantoafew
Queensland, Australia
Reviewed 4 weeks ago

We stayed at the Clarion Marina Hotel for two nights. The views were amazing and the room was clean, tidy and comfortable bedding. Free wifi, large shower and a kitchenette with microwave if you were wanting to make something yourself. Great service with parking available very close by and excellent security. I didn't eat at the restaurant but it looks...

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Helpful?
Thank my3girlz123
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for taking the time to write your review of our property. We are delighted that you enjoyed your stay and was able to partake of most of our services. We do pride ourselves in the high level of service and quality, to ensure that guests feel welcome and are able to relax. We hope to...

Mackay, Australia
Reviewed 9 December 2016

What a view, what a breeze, what a great buffet, I reakon the best place in Mackay, dont bother with town, its too hot, get the benefits of the sea breeze and so much to do at the Harbour. My name is Sandra Jackson and i would stake my name on the quality of this place, have fun when you...

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Helpful?
1Thank sandrajacksonml
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning Sandra and thank you for taking the time to write your review of your stay with us. We are delighted to hear that you enjoyed your relaxing time here, including the wonderful sea breeze. Our priority is to make guests feel welcome by ensuring the quality of accommodation, food and service is kept to a high standard. We...

Reviewed 29 November 2016

Stayed at The Clarion many a time,mainly a great Getaway for R & R ,very relaxing while you sip a glass or two of Ricadonna on the 4th floor balcony while overlooking the sparkling ocean and marina. Love there Great Seafood Buffet Specials too !!! Always feel special staying there-very luxurious-a gift to ourselves.

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Helpful?
Thank Olga D
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and thank you for your review. We are delighted to read that you enjoyed your stay with us again and were able to relax. We endeavour to ensure that all guests feel welcome and can kick back and enjoy the ambiance of the marina. We look forward to welcoming you back again in the very near future. Kind...

Reviewed 28 November 2016

We decided to stay at the clarion hotel Mackay Marina on our journey back from Brisbane... Found it clean .. Had the biggest and best range of goodies in the mini bar and extra toiletries in bathroom you could purchase if you had run out of deodorant or shavers , had a headache or forgot sun lotion, totally fantastic idea...

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Helpful?
Thank Stephanie G
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

Good morning and again, we thank you for writing this review. As advised in your review of our restaurant, we endeavour to ensure the quality of food and service is kept to a high standard. We are delighted to also read that your stay with us was one to exceed your expectations. Again we thank you and look forward to...

Mackay, Australia
Reviewed 17 November 2016 via mobile

Stayed with my partner whilst visiting from interstate. This place is fabulous. Clean, recently refurbished and had everything you needed for the weekend away. Staff were friendly and attentive. The bed was comfy and we enjoyed the sea view from our balcony. Highly recommend this upmarket hotel. We also had room service, it was delicious and plentiful. Well done, will...

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Helpful?
Thank dazzakat
Kerry S, Front Office Manager at Clarion Hotel Mackay Marina, responded to this review

Dear dazzakat Greetings from us here at the Clarion Mackay Marina and thank you for this awesome review. It was great to read that you enjoyed your stay so much and we look forward to welcoming you back in the near future. Regards Gardiner Burrows

Mackay, Australia
Reviewed 6 November 2016 via mobile

We booked 2 weeks ahead for an anniversary dinner - we were seated next to 2 x tables for 10... we could not even attempt to have a conversation above the noise. We paid for our dinner on entry and we're seated at a table presumed for 4.. couldn't hold hands let alone hear each other speak. Still not coming...

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Helpful?
1Thank Wendycarson
Kerry S, Manager at Clarion Hotel Mackay Marina, responded to this review

We were dismayed to read your review of your visit to our restaurant and were also very surprised in your comments as we have had many reviews from other diners praising the high standard of food available. The seafood buffet is extremely popular and thus the restaurant is always very busy with patrons, thus I'm afraid that the noise factor...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel Mackay Marina is considered as Mackay's premier hotel. Located on the relaxing waterfront setting of the picturesque Mackay Marina, the hotel is only a short drive from Mackay's city centre and 20 minutes from Mackay Airport and is Mackay's only hotel with marina views over the tropical blue waters of the Coral Sea. The 4.5 Star hotel provides a selection of high quality accommodation rooms, from Deluxe Studio rooms and 1 Bedroom Apartments through to Executive Suites and Superior Spa suites. All rooms are superbly appointed with all the modern conveniences you would expect to make your stay as relaxing and comfortable as possible including; i-pod docking stations, flat screen televisions, fully appointed kitchenettes and private balconies providing fresh sea breezes and views over the marina setting and out to sea. Our onsite Latitude 21 Bar & Restaurant provides modern Australian cuisine and is open for breakfast daily and dinner Monday to Saturday, room service menu is available daily. The Mackay Marina, voted Australia's number 1 marina precinct, is also right on the doorstep providing a choice of bars, cafes and restaurants including George's Thai, Angelo's on the Marina Italian, The Deck Steakhouse and Mackay's famous fresh seafood at The Lighthouse. Harbour Beach is also just a short stroll providing long stretches of golden, sandy beaches. Other facilities include 24 hour reception and on-site security, secure parking, swimming pool, fitness room, complimentary guest laundry on each level, fully air-conditioned hallways as well as unlimited FREE guest WiFi. The Clarion Hotel Mackay Marina provides the perfect setting for conferences, meetings, functions and weddings providing a number of versatile and high quality function rooms and breakout areas. Our dedicated function staff can help tailor an event to suit any occasion. The hotel provides a range of excellent guest services that have built a strong reputation with business travellers and holiday makers and has been awarded best hotel in its category by Choice Hotels Australasia and AHA's Best Superior Accommodation Australia. Our waterfront location and comprehensive facilities combined with friendly and professional service will ensure your stay in Mackay will be comfortable, enjoyable and productive. ... more   less 

Additional Information about Clarion Hotel Mackay Marina

Address: Mulherin Drive | Mackay Marina, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: RM425 - RM496 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Hotel Mackay Marina 4*
Number of rooms: 79
Reservation Options:
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Also Known As:
Clarion Mackay
Mackay Clarion
Clarion Hotel Mackay Marina Australia
Hotel Style:
#2 Business Hotel in Mackay
#2 On the Beach Hotel in Mackay
#4 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Clarion Hotel Mackay Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter suites & larger rooms-very comfortable.”
  • Great stress reliever- enjoying the peace & quiet.
  • Love the view - great climate and relaxing lifrstyle
  • Night time - peace reins !
 of 5 bubbles 665olgad, 28 Nov 2016 | Read review
“Higher level to enhance the view of the marina.”
 of 5 bubbles 723suzyb, 3 Aug 2016 | Read review
“ask for a higher level facing the harbor to best enjoy the views”
 of 5 bubbles 927mitchy, 10 Jul 2016 | Read review
“Quiet & relaxing but could possibly be a bit noisy when marquee in use....(personal supposition only). Pool not very private.”
 of 5 bubbles spilag, 4 Jul 2016 | Read review
“Speak to Kristen or Kerry - front rooms plus corner rooms over marina are wonderful.”
 of 5 bubbles harrish0useh0ld, 29 Jun 2016 | Read review
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