We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
07/05/2017 08/05/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mackay Grande Suites

    9 Gregory St, Mackay, Queensland 4740, Australia
    Hotel website
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$10
    US$94
    US$84
    US$94
    US$94
    Traveller (25)
    Room & Suite (23)
    Pool & Beach (4)
    Potters Oceanside Motel
    275 reviews
    #1 of 34 hotels in Mackay
     
    Riviera Mackay
    98 reviews
    #2 of 34 hotels in Mackay
     
    Oaks Rivermarque
    199 reviews
    #7 of 34 hotels in Mackay
     
    Clarion Hotel Mackay Marina
    381 reviews
    #6 of 34 hotels in Mackay
     
    Overview

    • Excellent36%
    • Very good35%
    • Average15%
    • Poor4%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4.5 Star Hotel
    All hotel details
    Offers from Mackay Grande Suites
    Special Offer: WEEKEND GETAWAY PACKAGE
    Potters Oceanside Motel
    275 reviews
    #1 of 34 hotels in Mackay
     
    Riviera Mackay
    98 reviews
    #2 of 34 hotels in Mackay
     
    Oaks Rivermarque
    199 reviews
    #7 of 34 hotels in Mackay
     
    Clarion Hotel Mackay Marina
    381 reviews
    #6 of 34 hotels in Mackay
     
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view 7 other deals from US$84
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mackay hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "63203ec64f844e9295152c52ef5ed2d2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":622831,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79805381],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2017},"checkout":{"day":8,"month":5,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":84,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"63203ec64f844e9295152c52ef5ed2d2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":94,"lowestMetaPrice":84,"additionalPartner":false,"highestMetaPriceDisplay":94,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":94,"lowestMetaPrice":84,"highestMetaPriceDisplay":94,"hotelName":"Mackay Grande Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjYzMjAzZWM2NGY4NDRlOTI5NTE1MmM1MmVmNWVkMmQyIiwiQUlLIjoiM2I0ZTM2MTk3OThiNDQ5Y2JjMTE5NGYyNmFhNDI0MDgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "07/05/2017", "checkOut": "08/05/2017", "lowestPrice": "US$84", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79805381":"AgodaIB","79455688":"CheapTicketsEWS","78903269":"OrbitzEWS","34315157":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 3 weeks ago via mobile

    Have stayed there before and find the rooms very comfortable. Staff are very helpful and friendly. Some rooms do not get WiFi signal, but the staff at reception will move you if that is an issue. The restaurant attached is not much chop.

    Helpful?
    Reviewed 3 weeks ago

    recently stayed there a few nights, found property to be aged and weathered. toilet roll holder fell of the wall when using. window winders do not tighten from over use and over tightening, creating a wind whistle. very annoying when trying to sleep. leaking roof...More

    Helpful?
    Reviewed 2 March 2017 via mobile

    Check in was very unprofessional didn't follow up on a charge back and demanded payment. Hallway pictures sitting on floors holes in walls repaired. Room was not up to standard expectations stains on carpet, hole in wall with visible wires, tepid hot water. When complained...More

    Helpful?1  
    Response from Lisa P, Manager at Mackay Grande Suites

    Thank you for your review, we appreciate your time to let us know about the aspects of your stay that were disappointing. I have passed your comments on to the departments concerned to review and assist with improving our product and service. We have also...More

    Reviewed 20 February 2017

    Great location, big clean rooms, pleasant staff. Restaurant not open on Monday nights but room service available and Cactus Jacks and Hogsbreath are handy. Breakfast staff seemed a little unorganised but food arrived in reasonable time and was good.

    Helpful?1  
    Response from Lisa P, Rooms Division Manager at Mackay Grande Suites

    Thank you for your feedback, we appreciate your time. We currently have a new team in the AM Bistro, polishing their skills for your next visit. I'm pleased to hear you enjoyed your breakfast, and hope to see you again soon.

    Reviewed 31 January 2017 via mobile

    Not much more to add really. Very pleasant. Conveniently located, quiet, nice staff, clean, parking on site. Nothing to complain about. Not the Hyatt but quite pleasant. I suspect it's the best in town There is a crap restaurant downstairs (really... go somewhere else) but,...More

    Helpful?1  
    Potters Oceanside Motel
    275 reviews
    #1 of 34 hotels in Mackay
     
    Riviera Mackay
    98 reviews
    #2 of 34 hotels in Mackay
     
    Oaks Rivermarque
    199 reviews
    #7 of 34 hotels in Mackay
     
    Clarion Hotel Mackay Marina
    381 reviews
    #6 of 34 hotels in Mackay
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Conference Facilities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    Details
    • Price range
    • US$102 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in Mackay
    • #13 Luxury Hotel in Mackay
    Photos
    Traveller (25)
    Room & Suite (23)
    Pool & Beach (4)
    Dining (2)
    Nearby
    Nearby Hotels
    Coral Sands Motel
    36 reviews
    .22 km away
     
    International Lodge Motel
    185 reviews
    .21 km away
     
    Oaks Rivermarque
    199 reviews
    .41 km away
     
    Riviera Mackay
    98 reviews
    .47 km away
     
    Nearby Restaurants
    Fusion128
    181 reviews
    .10 km away
    Sorbello's Italian Restaurant
    621 reviews
    .16 km away
    The Paddock & Brew Company
    135 reviews
    .12 km away
    BURP.eat.drink & THE DISPENSARY
    337 reviews
    .09 km away
    Nearby Attractions
    Bluewater Lagoon
    261 reviews
    .81 km away
    Cremorne Foreshore Walk
    22 reviews
    .95 km away
    Caneland Central Shopping Centre
    55 reviews
    .62 km away
    Orchid Display House
    51 reviews
    1.24 km away
    Questions & Answers
    Get quick answers from Mackay Grande Suites staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "Find some where else to stay."
    Read review
    "6th floor 1BR APT was awesome"
    Read review
    "I prefer the 2nd level, as the views aren't that great so being on a lower level is greater convenience."
    Read review
    "Corner suites are large and comfortable"
    Read review