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Quality Hotel Platinum International

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221 Reviews from our TripAdvisor Community

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Showing 221: English reviews
Brisbane, Australia
Reviewed 2 December 2015

We spent two nights in this very comfortable hotel. Our room was very large, the bathroom was spacious, very clean and very attractive, the bed was beautiful, it was wonderful to have a pod coffee machine. After exhausting emotional days at the hospice we would like to have just quickly heated a meal in our room but there was no...

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Helpful?
Thank Nola W
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you Nola for taking the time to share such positive comments. We are very happy we were able to provide you with a comfortable and relaxed environment. Next time you stay please ask our front desk to organise a microwave for you, we are always happy to provide these facilities at no charge. Thank you for staying and we...

Glasgow, United Kingdom
Reviewed 27 November 2015

Very good experience at this hotel although it is not a resort type property. Ideal if you are looking for somewhere to stay when exploring the area or if you are travelling on business. Rooms are clean and reasonably well appointed although a room safe would have been helpful. Close to a busy road so traffic noise may be an...

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Helpful?
Thank Robbo1812
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to leave such a positive review. I am very happy we were able to provide you with a comfortable and pleasant stay. Samantha is very much an asset. She strives to ensure all our guests needs are met and their stay is all it should be. Thank you again, we hope you will come...

Toowoomba, Australia
Reviewed 27 November 2015 via mobile

Olivia is the friendliest receptionist I've ever encountered at a hotel. What a great welcome after what had been a long day for us. The room was stylish, well appointed and comfortable. It was a great touch having the coffee pod machine in the room. The buffet breakfast (included in our package) had a good variety of options and exceeded...

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Helpful?
Thank Steve A
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you Steve for such great comments. I appreciate you taking the time to share such a positive review. Olivia is a real asset to Platinum, she really does love to provide guests and staff with extreme friendliness, positivity and professionalism. The coffee pod machine is a new addition to our rooms and has been a really great addition to...

caloundra
Reviewed 27 November 2015

This is a really up market motel,the reception (Olivia) was so friendly,helpful & efficient..The rooms were so clean & inviting & the King size bed was so comfortable..the mini bar was well stocked..We had dinner in the restaurant....very very good experience...great food,great service...Apparently the room normally costs $200/night,however as we were late checkins we got a better deal...The dinner cost...

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Helpful?
Thank john241Caloundra
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you so much John for such a positive review. I am so happy you had such a positive experience. Olivia is a real star, her and the rest of the team strive daily to greet our guests with friendly hospitality and make them feel extremely welcome. We strongly believe in being attentive to our guests needs and giving our...

Brisbane, Australia
Reviewed 1 November 2015 via mobile

Check in was friendly & quick. Room lovely, clean, comfy & with everything you needed. Location was very convenient. My only issue was the SHOWER HEAD & water. Shower head wouldn't tilt out far enough & made very hard to have good shower. Water constantly needed adjusting with temp which was annoying....

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Thank Frances Frankie J
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you for taking the time to leave a positive review. We greatly appreciate your comments and feedback. The shower head in your room has been addressed by our maintenance team and we are sure that during your next stay you will not encounter the same issue. We take a lot of pride in our hotel and endeavour to maintain...

Maroochydore, Australia
Reviewed 29 October 2015

Really impressed, I travel quite a bit for work ans stay at a range of 4 and 5 star hotels and pound for pound, this is one of the best! Great new rooms, private balcony, great food and super friendly staff

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Thank Andy V
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you Andy for your greatly appreciated comments. We strive to remain at the top and provide our guests with the best. At platinum we welcome our guests with friendliness and have instilled a culture to provide guests with positivity, comfort, great food and high luxury facilities. Thank you again and we look forward to your next visit.

Reviewed 27 October 2015 via mobile

Our stay at the Platinum was excellent. It has a very convenient location close to the centre of town and right opposite a large shopping centre. The reception staff were very friendly and welcoming. The room was large, comfortably furnished and very clean. We had dinner at the restaurant and thoroughly enjoyed it. The staff were lovely, the food was...

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Helpful?
Thank JC B
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

What a fantastic review! Thank you very much making the effort to share such positive feedback. It is always refreshing to hear that we are succeeding in providing 5 star experiences. Your review really will serve as a positive re-enforcement to all the staff who will be thrilled you believe them to be friendly and welcoming. My staff are an...

australia
Reviewed 26 October 2015

Check in at the platinum hotel in Toowoomba was conducted in a very efficient and friendly manner by the receptionist, the rooms are of a high standard for a regional city, equivalent to any accommodation found in a capital city. Images restaurant also was excellent, with very efficient and friendly waitresses. Meals were of a very high standard and of...

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1Thank pawaustralia
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

I am so happy to hear your experience was memorable. Thank you so much for taking the time to share these very positive comments. We strive to rival big city hotels with our facilities while maintaining a friendly country hospitality whereby our guests are greeted with positivity, professionalism and given full attention from the minute they arrive. I am glad...

Greystanes, New South Wales, Australia
Reviewed 22 October 2015

I have stayed here a number of times and again last night. I am always impressed with the quality of the staff here, they are professional courteous and best of all they seem happy. the rooms are spacious with fantastic comfortable beds and the best showers with real water pressure. The restaurant continues to produce an exciting menu with plenty...

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Helpful?
Thank Wayne E
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you Wayne for your great comments. I am very lucky to have such great teams of staff within the establishment who love their jobs and really thrive on giving guests positive experiences. We have extensive training programs and we strive to support a team of staff who have attitudes and personalities that exude positivity and professionalism. I believe we...

Toowoomba
Reviewed 20 October 2015

Had dinner with my partner as a casual outing and i ordered the Pork Belly. Well, oh my god, it was huge and had a large helping of potato mash. They were very accommodating when i asked for a different sauce (usually served with red wine jus but i dont like that sauce so i asked for a gravy instead)....

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Helpful?
Thank Toni M
Jake M, General Manager at Quality Hotel Platinum International, responded to this review

Thank you Toni for your great review. I am so happy you enjoyed your dining experience. I have passed on your comments to our chefs who apologise for your meal not being 100% perfect which is what we endeavour to provide every time. They ensure me that next time you will not be disappointed! We look forward to your next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Breakfast Available
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Hotel Platinum International Toowoomba is a four and half star AAA rated motel right in the heart of Australia's vibrant 'Garden City'. Just minutes from the thriving central business district, across the road from a major shopping centre and only a short drive from many of the region's most beautiful National Parks, we are ideally located for both tourists and corporate visitors. Quality Hotel Platinum International has 52 luxurious modern apartments. Each suite has been carefully designed with your comfort in mind, included are special occasion Spa suites and family suites with self catering facilities. Whether you are visiting for business or pleasure, Quality Hotel Platinum International have everything you need for a relaxing and comfortable stay, from free wireless internet access and conference rooms to outdoor swimming pool and onsite gymnasium. ... more   less 

Additional Information about Quality Hotel Platinum International

Address: 326 James St, Toowoomba, Queensland 4350, Australia
Region: Australia > Queensland > Toowoomba
Price Range: RM497 - RM661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Hotel Platinum International 4.5*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#1 Business Hotel in Toowoomba
#3 Luxury Hotel in Toowoomba
#4 Family Hotel in Toowoomba
#6 Romantic Hotel in Toowoomba
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Questions & Answers

Questions? Get answers from Quality Hotel Platinum International staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ASk for rooms away form the highway.”
 of 5 bubbles RufusBrisbane, 12 Nov 2016 | Read review
“my tip is it ok but no for the money cant get over how they claim 4.5 star?”
 of 5 bubbles mrmrsbling2008, 26 Oct 2016 | Read review
“Rooms at the back are much quieter.”
 of 5 bubbles annew452, 21 Oct 2016 | Read review
“All rooms I have stayed at in different wings have been fine and quiet from traffic.”
 of 5 bubbles H682BNrobertk, 27 Sep 2016 | Read review
“2 bedroom family unit is highly recommended”
 of 5 bubbles suer450, 14 Aug 2016 | Read review
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