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Burke and Wills Hotel

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Burke and Wills Hotel
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243 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Melbourne, Australia
Reviewed 1 week ago via mobile

The staff at Burke and Wills are extremely helpful and friendly making check in and check out easy. Rooms are very comfortable. Walking distance to lots of restaurants. Off street Parking available. Nice dining area having breakfast and also nice staff.

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Helpful?
Thank Paul M
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Paul M, Thank you for taking the time to leave a review about your recent stay at the Burke and Wills Hotel. We are pleased to hear you enjoyed your stay and that the rooms were comfortable. We really are blessed with location and are thrilled to hear it was a convenience for you. I will be sure to...

Gold Coast, Australia
Reviewed 1 week ago via mobile

Upon arrival we were greeted with a friendly smile. Actually, all staff were very friendly throughout the stay. Decor is old but you have I expect that considering the hotel is old. Lifts weren't working due to a blackout occurring in the morning to the cbd. You can't blame the hotel for that. Staff happily escorted us up in the...

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Helpful?
Thank petegc44
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear petegc44, Firstly thank you for leaving a four star review, your time and feedback is greatly appreciated. We are delighted to hear you enjoyed so many aspects of your stay. The staff work very hard to provide five star service and it is lovely to hear that their hard work isn’t going unnoticed. I will be sure to pass...

Brisbane, Australia
Reviewed 3 weeks ago

This hotel's website advertises it as the regions most prestigious, luxurious four and a half star accommodation. Well, it isn't, so let's get that right. I have stayed in other accommodation in and around Toowoomba that was definitely superior. I had an Executive room, which was functional, and that's about all. The decor is old and looking very tired. There...

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Helpful?
Thank Raoul656
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Raoul656, Thank you for taking the time to leave your valuable feedback. We were disappointed to learn of your recent stay with us. Please accept my sincere apologises in regards to your room not fitting your expectations. We agree the Burke and Wills is becoming tired looking which is why we will be renovating the entire hotel next year....

Baradine, Australia
Reviewed 3 weeks ago

This is an older hotel located on one of the main shopping streets of the city. we were here for 3 days for a conference and arrived to find about 200 motorbikes and their owners also staying as well but the hotel coped really well and you would have hardly known they were there. Our room was one of the...

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Helpful?
Thank gypsy039
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear gypsy039, Your feedback is greatly appreciated so thank you for taking the time. Yes the rumours are true the renovations will begin next year which we are really looking forward to. The hotel is starting to look very tired but we intend on keeping its charm with the new update. We are pleased you had a chance to experience...

Moree
Reviewed 3 weeks ago

We stayed in a room with a view.Whilst the room was old it was clean and spacious.The towels were thick and the water pressure in the shower was good. We dined at the bistro which was dreadful.Food was burnt and overcooked. I would stay at the motel again.

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Helpful?
1Thank Julie R
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Julie R, Thank you for your recent review, your time is greatly appreciated. We are pleased to hear you enjoyed your stay at the Burke & Wills Hotel. There is nothing better than a good shower with a thick hotel towel. Thank you for making us aware of your dining experience. Please accept my sincere apologies on your burnt...

Cairns, Australia
Reviewed 4 weeks ago

Old hotel with large rooms and great bar downstairs. The staff were friendly and the meals great. The room was very spacious, had a large TV and was well laid out. There was no undercover or secure parking.

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Helpful?
Thank msdcairns
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear mcdcairns, Thank you for sharing your experience with other travellers. This is lovely news about your recent spacious stay with us. We are pleased you had a chance to visit our bar/bistro and that you enjoyed your meals. The staff do a wonderful job and I will be sure to pass on your wonderful feedback. Kind Regards, Management

Reviewed 4 weeks ago via mobile

Classified its self a a luxurious hotel. This is not a luxurious hotel, even with the caveat of it being located in a region city. Rooms are very small ( you need to ensure the bathroom door is closed to ensure smoke alarms do not trigger!) the lift takes a month of wet Sunday's to work and they conveniently take...

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Helpful?
1Thank Andrew J
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Andrew J, Thank you for your review. We are disappointed to learn of your recent stay with us. Rest assured renovations will be starting next year to freshen the hotel up and the lift is our number one priority. We are blessed with location though and we are glad you enjoyed that side of your stay. Thank you for...

Maryvale
Reviewed 4 weeks ago

This is our chosen hotel for all our stays in Toowoomba and we use it at least half a dozen times during the year. Good central location for shopping and entertainment, free parking, and wifi. Friendly staff and generally quiet rooms. Have never eaten dinner there but breakfast was a bit pricey.

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Helpful?
Thank Jennie & Tony B
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Jennie & Tony B, Thank you for your valuable feedback, room tip and five star rating. We just love to hear from our regulars. We are so pleased you had another enjoyable stay at the Burke & Wills Hotel. They say location is the key and we are certainly blessed in that regards. We will pass your lovely compliments...

Reviewed 4 weeks ago via mobile

Done be put off by the exterior of this hotel. The rooms are actually quite nice and the hotel is well located. The rooms are clean and spacious with iron, iron board and hairdryer. The restaurant underneath has decent bistro meals and a bar. I would stay there again.

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Helpful?
Thank Frougster
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear Frougster, Thank you for your feedback, your kind words were a treat to read. We are delighted to hear you enjoyed your stay with us and that your room accommodated your needs. We are pleased you had a chance to try Burke’s Bar & Bistro and enjoyed your dining experience. Thank you again for your valuable time and we...

Newcastle, Australia
Reviewed 4 November 2016

We stayed in Toowoomba to celebrate our joint birthdays. This hotel is in the middle of town with adequate parking. The outside of the hotel is not very exciting, however the inside has a lot of old world charm. The room we had was very tastefully decorated and was a reasonable size. The bathroom was small and a bit hard...

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Helpful?
Thank colin0235
Hgroup, Public Relations Manager at Burke and Wills Hotel, responded to this review

Dear colin0235. Thank you for sharing your experience with other travellers. We are pleased to hear that your stay was an enjoyable one. We are very aware that the hotel needs a bit of TLC and are very keen to get started on our refurbishment which will be commencing next year. The staff do a fantastic job and will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Burke and Wills Hotel

Address: Burke & Wills Hotel 554 Ruthven St, Toowoomba, Queensland 4350, Australia
Region: Australia > Queensland > Toowoomba
Price Range: RM399 - RM488 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Burke and Wills Hotel 4.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Quality Inn Toowoomba
Hotel Style:
#5 Luxury Hotel in Toowoomba
#9 Romantic Hotel in Toowoomba
#11 Business Hotel in Toowoomba
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Questions & Answers

Questions? Get answers from Burke and Wills Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the rooms they have, there are a number of different options”
 of 5 bubbles gypsy039, 16 Nov 2016 | Read review
“Pay a little bit extra as it is worth it”
 of 5 bubbles DJR1994, 14 Nov 2016 | Read review
“Quieter floors are the higher ones, but generally noise is not really a problem”
 of 5 bubbles 208JandT, 9 Nov 2016 | Read review
“We stayed in room 413 which has a very small bathroom”
 of 5 bubbles colin0235, 3 Nov 2016 | Read review
“at least on the 4th floor they overlook the carpark and back street”
 of 5 bubbles malbertster, 19 Oct 2016 | Read review
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