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Mercure Ballarat Hotel and Convention Centre

Booking.comUS$88*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Mercure Ballarat Hotel and Convention Centre
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630 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Ballarat Hotel and Convention Centre
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Showing 625: English reviews
Melbourne, Australia
Reviewed 4 weeks ago

Passing through Ballarat on a regular basis we always look forward to our 'home away from home' with stays at the Mercure Convention Centre conveniently situated opposite Sovereign Hill. The staff always make us feel welcome and go beyond the call of duty to ensure our stay will be relaxed and enjoyable. The delightful food and accompanying wines are always...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank johnmD9230UE
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear johnmD9230UE, Thank you so much for the fantastic review. We love welcoming our regular guests back and am so pleased that it feels like your 'home away from home'. We look forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

Kuala Lumpur
Reviewed 4 weeks ago

We came to this hotel from recommendation and it proved to be a great one. The location is great, away from the town which makes the room stay private but near enough to get into it. There is one or two eateries near the hotel in case one gets hungry and need not get into town. Our room was right...

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Helpful?
Thank Angie K
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Angie K, Thanks for taking the time to share your experience, it is pleasing to read that we came recommended. We are glad that you enjoyed your stay with us and look forward to welcoming you back again. Regards, Simon Monk General Manager

Melbourne, Australia
Reviewed 4 weeks ago

overall my stay at the Mercure was good. The rooms are good, big and clean. I just felt that the decor was just a little tired. The curtains in my room looked like the should be replaced. The bathroom is large and open but it too seemed dated and in need of an upgrade. I have stayed at the Mercure...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank petersF7796DG
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear petersF7796DG, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Regards, Simon Monk General Manager

Reviewed 4 weeks ago

My partner and I had a wonderful time at Mercure Ballarat. We had a very nice room facing the garden. Room was really clean and cozy. Free parking not far away from our room which was really convenience. Staff from reception were welcoming and helpful, and the staff in the restaurant were efficient and very friendly. We chose to stay...

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Helpful?
Thank Weiweizhang
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Weiweizhang, Thank you so much for your five star review. I am glad that you and your partner enjoyed your stay with us and we hope to see you at Mercure Ballarat again soon. Regards, Simon Monk General Manager

Melbourne
Reviewed 4 weeks ago

Everything is nice and handy. Sovereign Hill is around the corner. Staff are friendly. Room is clean and a bit antique feeling. Free parking next to room is also another good thing. Only disadvantage is wifi not working properly.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank linnie2017
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear linnie2017, Thank you for taking the time to review your stay with us. Your feedback has been shared with our team. We are about to invest in a new wifi system which will greatly improve the service across our three and a half hectares. We look forward to welcoming you back again. Sincerely, Simon Monk General Manager

Reviewed 4 weeks ago via mobile

The room which was assigned Room 16 had worms in the room. Photos attached . I was offered room 3 which has smoke smell . Then I was offered room 11 which had dirty curtains . Photos attached . I called up Expedia and cancelled my reservation .

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Helpful?
Thank Anu T
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Anu T, These were not worms in your room but were Portuguese Millipedes. I am terribly sorry that they were present, however at this time of year occasionally make it in to rooms uninvited. In fact several years ago were so bad on the railway line in Ballarat that the trains could not run. Your comments have been shared...

Cockatoo, Australia
Reviewed 26 March 2017

A large convention centre with different types of rooms. Clean. Peculiar shower arrangement with not all the water coming out of one shower head. Large pleasant room with lots of daylight. Bed was out of this world! Everyone commented on how lovely the mattresses were! Plentiful tea, coffee etc and we appreciated the free bottled water. The only strange thing...

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Helpful?
Thank Stutz28
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Stutz28, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Regards, Simon Monk General Manager

Melbourne, Australia
Reviewed 23 March 2017

Stayed here on a week night whilst on a drive through country Victoria. Excellent accommodation - spacious rooms, very comfortable bed, peaceful surroundings and well priced. Definitely recommend a stay here.

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Thank DanandLiz3107
Melbourne, Australia
Reviewed 22 March 2017

Polite staff at check in and they were available and helpful with information about Ballarat and environs, Room was quiet and the bed so so comfortable. (2 singles and bunks in my room) Liked the walk in shower. Location was easy to find and grounds neat and pleasant for just lazing about under the trees. Breakfast was a vast range...

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Helpful?
Thank JudiyC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear JudiyC, Thanks for taking the time to write your great review of your stay. We have taken your comment on board regarding the location of the coffee machine and toaster at breakfast and are looking at ways that we could improve this. We look forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

London, United Kingdom
Reviewed 19 March 2017 via mobile

I came to the hotel via bookings.com great price for this quirky hotel.. Excellent front of house service by the young Chinese lady who checked us in. Room was exactly as advertised, massive bed and very clean. Tea and coffee provided tasted shocking.... but you cant have it all..

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Helpful?
Thank The_Eephant_Trainer
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear The_Elephant_Trainer, Thanks for taking the time to review your stay. Your comments have been shared with our team and we hope to have the opportunity to welcome you back again. Regards, Simon Monk General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you are looking for Ballarat accommodation, the Mercure Ballarat is ideally located and offers the perfect balance of both business and leisure facilities. ... more   less 

Additional Information about Mercure Ballarat Hotel and Convention Centre

Address: 613 Main Rd, Ballarat, Victoria 3350, Australia (Formerly Ballarat Lodge & Convention Centre)
Region: Australia > Victoria > Ballarat
Price Range: RM403 - RM549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ballarat Hotel and Convention Centre 4*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Ballarat
#9 Luxury Hotel in Ballarat
#13 Business Hotel in Ballarat
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ballarat Hotel and Convention Centre staff and other travellers.
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Questions? Get answers from Mercure Ballarat Hotel and Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Over the bridge and the back of the property is a tad quieter.”
lynninsa, 7 Apr 2017 | Read review
“Rooms away from the main road are quieter”
petite_rainbow, 3 Apr 2017 | Read review
“Hillside room”
Weiweizhang, 2 Apr 2017 | Read review
“Ask for a room near the pool.”
Stutz28, 25 Mar 2017 | Read review
“Car is parked by door. Ask for room with walk in shower not over the bath. Pool was clean and grounds great. No noise from any rooms.”
JudiyC, 21 Mar 2017 | Read review
5 of 5
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US$88* /night
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TripAdvisorUS$88
HotelQuicklyUS$104
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*Disclaimer
Prices are for 1 room, 2 adults
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