We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Last Saturday evening we stayed at the Novotel, at St Kilda, a hotel that is part of the Accor network. We had not stayed at this hotel for 8 years. Regrettably there was little if any evidence of building and facility upgrades since we were...More
We booked 2 rooms for our sons wedding as the reception was across the road at The Royal Melbourne Yatch Club. Excellent location, just a short stroll across The Esplanade. The rooms were large, clean with comfortable beds and views across The Bay. The staff...More
Thank Sue N
Response from Daniel P, General Manager at Novotel Melbourne St KildaResponded 8 February 2018
Fabulous feedback and much appreciated.
I shall pass my congratulations on to the team.
Again thank you for taking the time to complete this review and I do hope to welcome you back in the near future.
If you're looking for 5 star rooms with everything brand new and shiny, this isn't the place for you. But if you want a comfortable, clean room and don't mind that the paintwork isn't great and there's a scratch here and there, you'll enjoy staying...More
I was very fortunate that I was able to check in very early on a Friday morning which is a busy time. Every staff member I encountered was delightful and couldn't be more helpful. The included breakfast was very good value and a lovely, bright...More
And the place looks like it wasn’t renovated since. The only thing missing was the phone in the bathroom. It’s clean, but shabby and plain. Location is great though, across from St.Kilda beach. Staff were nice. Overall- a place to lay your head
Response from Daniel P, General Manager at Novotel Melbourne St KildaResponded 1 week ago
Thanks for the review.
Appreciate you identifying areas in which we can improve. It is only by hearing this feedback that we can look to make changes to improve overall guest satisfaction.