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Unfortunately this hotel has fallen from grace. What used to be a modern hotel has degraded into a 2nd rate establishment. Our room had peeling paintwork , thread bare and ripped carpet. The fatal blow was no hot water for a shower in the morning....More
We recently stayed here as part a TranzAlpine package deal. Our package included a nights accommodation and breakfast.
The hotel itself is a bit tired, but our room was very clean and tidy. Bathroom looks to have recently been updated and the shower was fantastic!...More
I have spent several nights here over the last few months.
It is a cook hotel--the rooms are clean and comfortable in the tower block however the wind noise on the top floor can be quite loud at night.
The restaurant is good--breakfast is excellent...More
My partner and I stayed here with our young son while my partner was working in Greymouth.
We had a large room in the main hotel block; they had set up a cot for our son and I was impressed to note that they had...More
The staff were very pleasant but we found the rooms & restaurant in much need of an upgrade. The mattress was super thin, the food pretty basic but to their credit the place was warm which we appreciated arriving in the pouring, cold rain!More
Thank Linda J
Response from KingsgateGreymouth, General Manager at Kingsgate Hotel GreymouthResponded 2 weeks ago
Thank you for taking the time to write a review, we appreciate all feedback. We are aware that we are not the most modern hotel, but try to make up for this by offering clean comfortable accommodation along with good honest service. I apologise that...More
US$64 - US$126 (Based on Average Rates for a Standard Room)
Number of rooms
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I am pleased that you had a good stay. Accurate and objective feedback, even where contradictory, can help inform the actions of both potential customers and the hotel management. From the varying reviews it seems that it... More
I am pleased that you had a good stay. Accurate and objective feedback, even where contradictory, can help inform the actions of both potential customers and the hotel management. From the varying reviews it seems that it may be wise for future customers to specify a newer, or upgraded room, when making a booking. Additionally, the hotel could consider introducing a lower category of accommodation, say economy rooms, where updating is needed.