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The Bay Apartments

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136 Reviews from our TripAdvisor Community

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Showing 135: English reviews
preston
Reviewed 30 December 2015

I stayed here in March 2015. I am a single female traveller and I booked a one bedroom here for 5 nights. When I arrived I had been put in a top floor 3 bedroom apartment that was amazing! The apartment was extremely clean and was furnished to a high standard. I had a wonderful stay here and would not...

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Helpful?
1Thank muppetina2005
TheBayHerveyBay, Front Office Manager at The Bay Apartments, responded to this review

Hello Muppentina, thanks you for taking the time to write such a great review! We do pride ourselves on our friendly and caring staff. Yes the view from our balcony's are pretty amazing and great to hear that you loved the heated pool, we look forward to welcoming you back again soon. Cheers Denise, Derek and Staff

Reviewed 1 November 2015

Upon arrival at 2pm to check in, we were greeted by friendly staff. We were surprising our Father who was turning up with our Mother later that afternoon for his birthday. They staff were helpful in keep this a secret. However, after being given our key to an apartment on the 3rd level (after requesting to be on the fifth,...

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Helpful?
Thank Ainslie T
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Thank you for taking the time to review our property and fantastic to hear you enjoyed the wonderful view and location. Although you requested a high floor and were subsequently placed on the 5th floor originally (no guarantee) you also agreed to be put into a lower floor apartment if one became available due to the lift being out...

Brisbane, Australia
Reviewed 15 October 2015 via mobile

Stayed overnight. Close to restaurants and beach. Definitely heading back for a longer stay with family. Apartment was clean and modern. Staff were friendly and helpful. Only slight problem was with television reception, even the Foxtel was breaking up.

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Helpful?
Thank retro_bogan
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Friendliness and cleanliness, those words again. Thank you so much for your wonderful review. The Foxtel issue has been rectified and was unfortunately a secondary issue we had running side by side with our lift issue. We are so happy to hear you had a great stay and hope to see you again. Thanks for the great review.

Nowra
Reviewed 14 October 2015

We recently stayed here in the 3 bedroom suite top floor ,we were contacted en route to inform us the lift was out of order and they would adjust tariff etc, On arrival the manager Derek was so pleasant and helped us with our luggage up the stairs 80 of them and there were 5 of us so a bit...

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Helpful?
Thank Diane L
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Thank you for your absolutely beautiful review. That lift! Wow it has given us some grief and we have worked hard at making sure all guests arriving are aware and helping when and where we can to make life easier under the situation. It is just so lovely to hear you had such a wonderful stay despite using the...

Reviewed 12 October 2015 via mobile

We recently stayed here for our wedding. It was absolutely amazing with all staff going out of their way to help us every step of the way. Great views and modern facilities. We stayed in the close by penthouse which again was amazing. They even helped with organising catering for a pre wedding bbq by the pool. Amazing people and...

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Helpful?
Thank Andrew M
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Our pleasure, we love providing all the help we can with wedding accommodation. Kim does a wonderful job allocating apartments to suit and locations throughout the building to suit who is near who etc. We are only too happy to go the extra mile in any other way we can. Sounds like all the wedding guests loved their apartments....

Canberra
Reviewed 7 October 2015

The Bay Apartments are excellent and are in a great location directly across the road from the beach and close to shops and restaurants. The staff are very friendly and helpful, and the swimming pool is great. We had a ground floor 3 bedroom apartment which was very clean and spacious, including a large outdoor area.

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Helpful?
Thank RonCanberra
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Cleanliness, friendliness and an awesome apartment is what we try to offer to every guest and seems we succeeded during your stay. Great to hear it and thank you so much for your review.

Bundaberg, Australia
Reviewed 1 October 2015

We have stayed at least 4 times at The Bay Apartments - simply love the place. Spacious apartments, great facilities - pool is very ample size for multiple families to enjoy without crowding each other. Apartments are always clean - everything needed for a relaxing stay. Love the size of the apartments and the bedrooms are well away from the...

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Thank Jody2525
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, To hear The Bay Apartments is your first choice to stay is all we could ever wish for. Its fantastic once again to hear our accommodation and service lives up to everyones expectations. Thank you for taking the time to review our property, we appreciate each and every one.

Brisbane, Australia
Reviewed 28 September 2015

We had a three bedroom apartment on the 4th floor for a few days with children and grandparents. Beach access just across the road, heated swimming pool and outdoor spa. Balcony spa on our deck as well. Small gym and BBQ area by the pool as well as a sauna. Good security, with free wifi and off street secure parking...

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Helpful?
Thank taiscealai
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Thank you so much for your wonderful review and for understanding about our very frustrating breakdown of one of our lifts. We have notified all in advance on the lift and offered discounts and refunds for cancellations but it seems you were one of the ones who decided to still stay and ended up having a great time which...

Burpengary, Australia
Reviewed 27 September 2015 via mobile

We stayed at the Bay Apartments for 4 days in a 3 bedroom top floor apartment. The room was absolutely amazing! Very spacious, luxurious and stylish and had beautiful furnishings. We had our Wedding ceremony downstairs in the garden area besides the pool and it was absolutely perfect. The staff went above and beyond helping us with arrangements and made...

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Helpful?
1Thank Kevin D
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Congratulations once again on your wedding. It is was an absolute pleasure having you all here and your wedding ceremony on the grounds. It looked beautiful and we had so much fun making it pretty and decorating around the grounds and BBQ Area. Kim our wedding specialist is wonderful with assisting accommodation needs and referrals to other wedding contacts....

Reviewed 25 September 2015

This is a lovely weekend or short holiday accommodation area. Great place for a well earned rest with a lovely relaxed ,retirement feel. Apartments are well appointed and spacious with a lovely view of the bay. Kitchen and bathroom are spacious and provide everything you need. Beds are huge and large comfortable pillows, towels are a decent size. Veranda table...

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Helpful?
Thank Ray S
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi, Thank you so much for your lovely review. Unfortunately the lift and the Austar issue happened all at once and it is such a shame you experienced both. Not sure what happened with your arrival and departure in regard to luggage hauling as we had staff available and on offer to assist with this. We really do appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Bay Apartments Holiday Resort is situated directly opposite one of Hervey Bay's best beaches, right on the Esplanade with an array of restaurants, cafes and shops all within a short few minute stroll. All of our fully self contained apartments are incredibly spacious and contemporary with large bay facing balconies or ground floor courtyards offering direct access to the pool. Being self contained you get to enjoy more space and facilities in your apartment allowing you to self cater. Our Outdoor Spa Apartments offer you the added luxury of your own personal outdoor spa on your balcony or in your courtyard. Why guests love the bay apartments Hervey Bay's best 25 metre lap pool with hot spa & Children's wading pool - heated year round Sauna & Gym & Full size Tennis Court Well equipped Poolside BBQ Area in a tropical garden setting Secure Basement Parking including Security Access to Grounds, Building and Lift Levels Private Individual Storage Cages in basement Personal Outdoor Balcony/Courtyard Spas available in Outdoor Spa Apartments Complimentary starter kit of toiletries/tea/coffee allowing you time to settle in & shop later Reception Tour Desk assisting with Fraser Island, Whale Watch, Lady Elliot Island & local tours. The Bay Apartments continue to be Hervey Bay's favourite Resort offering the very best for couples, the largest of families, corporate groups and business guests. ... more   less 

Additional Information about The Bay Apartments

Address: 371 The Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range: RM629 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Bay Apartments 5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Bay Hervey
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Questions & Answers

Here's what travellers have asked, with answers from The Bay Apartments staff and other travellers.
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Questions? Get answers from The Bay Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room. The trees block the water views but it is still a lovely outlook.”
 of 5 bubbles biztraveller2012, 26 Feb 2017 | Read review
“All apartments have balconies facing the bay. Only higher floors have views of the bay.”
 of 5 bubbles 492warrenm, 8 Nov 2016 | Read review
“Go for one with a spa. You know you want to.”
 of 5 bubbles porkmummy, 21 Aug 2016 | Read review
“Higher the level better the view of the ocean”
 of 5 bubbles paulbJ6539YZ, 25 Jun 2016 | Read review
“Pool View on balcony.”
 of 5 bubbles 4wd2013, 15 Jun 2016 | Read review
5 of 5