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    Novotel Auckland Airport

    Ray Emery Drive | Auckland International Airport, Mangere, Auckland 2022, New Zealand
    011 64 9-887 9310
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    24/12/2017 25/12/2017
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    US$198
    US$157
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    Traveller (666)
    Room & Suite (373)
    Dining (74)
    Overview
    • Excellent58%
    • Very good34%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
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    4.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,449)
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    1,131 - 1,135 of 4,182 reviews

    Reviewed 13 January 2016

    I have stayed here before and found it excellent. Unfortunately on this occasion, not so. Firstly, I would say the staff, as always, are very polite and courteous, however it is the quality of the hotel which once impressed me so much that has declined....More

    1  Thank Roonbeast
    Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 14 January 2016

    Kia Ora, Thank you for sharing your review - It is pleasing to know that the team continue to impress with their service though I'm sorry to learn that you found the hotel wasn't as excellent as you've come to expect. It is certainly disappointing...More

    Reviewed 12 January 2016

    Great hotel in exactly the right position when getting on or off a flight. A short walk from arrivals with no taxi hassles is what you need after a long haul flight. Staff are very helpful and accommodating.

    Review collected in partnership with Accorhotels.com
    Thank Stickerman65
    Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 14 January 2016

    Kia Ora, Thank you for your review - wonderful that our place offered the convenience you needed and that you felt the team welcomed you warmly. Please come back to see us again. Kind Regards, Jonathan Tremain Guest Relations Manager Novotel Auckland Airport

    Reviewed 12 January 2016

    Location: The location couldn't be better for those traveling through Auckland. Walking from the international terminal takes less than 2 minutes and a shuttle will take you to the domestic terminal. Room: The room has a very modern decor but feels comfortable. The design of...More

    Thank logan15ryan
    Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 14 January 2016

    Kia Ora, What a delight to receive your review - we're very pleased that your time with us left such a positive impression. Thank you for highlighting the ease of access to both international and domestic terminals and for the acknowledgement of our team. We'd...More

    Reviewed 11 January 2016

    We stayed this hotel on the last day of our holidays. We selected, only since the hotel was the airport hotel. The flight was not so early, but I don't want to drive to the airport in the early morning. Our decision was correct. The...More

    Thank YassStainbach
    Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 13 January 2016

    Kia Ora, I'm so pleased that your time with us became much more than a convenient stopover - great that you enjoyed a comfortable stay and a pleasant breakfast. I am most delighted that the team welcomed you in kind and friendly manner. We would...More

    Reviewed 10 January 2016

    We are a family of 2 adults and 4 kids (4, 6, 8, 10) and stayed here in January 2016. Room was not very spacious, but suitable for a traveling family who basically just wants a place to sleep. WiFi was expensive and with a...More

    Thank Jan S
    Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 19 January 2016

    Kia Ora, Thank you for sharing your experience. I can appreciate your comments regarding the room suitability for a family - good for a short stopover, though a little extra space might be desired for longer stays. We are pleased to offer a family deal,...More

    Jet Park Hotel & Conference Centre
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    Sudima Auckland Airport Hotel
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    Heartland Hotel Auckland Airport
    1,187 reviews
    #4 of 23 hotels in Mangere
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    Holiday Inn Auckland Airport
    897 reviews
    #5 of 23 hotels in Mangere
    3.4 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$175 - US$251 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Mangere
    • #1 Luxury Hotel in Mangere
    • #1 Business Hotel in Mangere
    • #1 Romantic Hotel in Mangere
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 263
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, ACCOR, Hotels.com, Orbitz, Cheap Tickets, Agoda, Travelocity, Hotwire, Priceline, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your Novotel Auckland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Mangere
    • Also Known As
    • Novotel Auckland Airport Hotel Mangere ,
    • Novotel Auckland Airport Mangere
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    Traveller (666)
    Room & Suite (373)
    Dining (74)
    Hotel & Grounds (315)
    Bathroom (101)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 23 hotels in Mangere
    Holiday Inn Auckland Airport
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    Heartland Hotel Auckland Airport
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    Sudima Auckland Airport Hotel
    1,224 reviews
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    Jet Park Hotel & Conference Centre
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    Ask a question
    Questions & Answers
    laineyau
    2 November 2017|
    AnswerShow all 7 answers
    Response from Novotel A | Property representative |
    Kia Ora Laine, Thank you for your enquiry. Our standard check out time is 11am and we can extend this to midday at no charge. Beyond this time we offer a flat fee late check out charge of NZ$60.00 - this allows you to stay... More
    0
    Votes
    MsSimmySimSim
    19 October 2017|
    AnswerShow all 3 answers
    Response from Novotel A | Property representative |
    Kia Ora, Thanks so much for your query! We're delighted to offer our gym (including shower/change facilities) for use to non-guests at a cost of NZ$60.00. We also have a range of day use room options available from 3... More
    0
    Votes
    nlaykhim
    9 September 2017|
    AnswerShow all 10 answers
    Response from Novotel A | Property representative |
    Kia Ora, Thank you for your query. We're very pleased to extend complimentary WiFi as a benefit of our free-to-join loyalty programme - you can sign up on arrival if you're not already a member. Otherwise 24 hours of... More
    1
    Vote
    Room Tips
    "West facing rooms can view planes landing or taking off from airport. Higher the floor better the view"
    Read review
    "Top floors"
    Read review
    "Rooms facing the runways are as quiet as those away."
    Read review
    "All rooms are well sound proofed from outside noise"
    Read review
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