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Novotel Auckland Airport

Expedia.comUS$158*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$208*
US$158*
US$208*
US$157*
US$208*
US$158*
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Novotel Auckland Airport
Novotel Auckland Airport
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4,170 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Auckland Airport
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Showing 3,926: English reviews
Perth, Western Australia, Australia
Reviewed 18 July 2015

Given that it is about 150 metres walk from the arrivals area at the international terminal, you could not ask for an easier place to stay! Check in was efficient and quick. As I had a very early departure the next day, there was no problem with paying in advance, which is nice. Some hotels seem to have a problem...

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Helpful?
Thank Ian M
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Ian, We offer free loyalty memberships to our guests, and this immediately entitles you to free internet throughout NZ in any Accor hotels. I do apologise if this was not offered to you, and please do enquire on your next visit. Restaurant can be busy without a booking at peak times, and we recommend making a reservation. I'm sorry...

Matamata, Waikato, New Zealand
Reviewed 18 July 2015

Once again a great experience at this hotel if you are wanting a quality bed right by the international departure gates. We had a runway view from the 9th floor - upgraded online - which was amazing. Very thoughtfully designed rooms and no noise at all. Room service is great but I feel the restaurant meals were expensive for what...

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Helpful?
1Thank Glenda C
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Glenda, Given this is your return stay, I'm disappointed to hear our frontline staff did not offer to sign you up to our free loyalty program. This entitles to you to benefits such as free internet for all Accor hotels in New Zealand, as well as points for your stay. This can be used towards your future booking, or...

Melbourne, Australia
Reviewed 17 July 2015

the hotel is right next to the international terminal which is a great location. The buffet breakfast had a good selection. The restaurant was full and they allowed us to eat in the kids area - which was fantastic. We had the normal restaurant menu and service and the kids could run around while we ate.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alison O
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Alison, It is certainly easy to be closest possible to the airport with children, less stress to organise transportation elsewhere and we enjoy looking after the family. Hope you had a wonderful family holiday, and see you next time. Have a great rest of the weekend. Sunny Goo Rooms Division Manager

Whangarei
Reviewed 17 July 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank p_pebbles
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Dubai, Dubai, United Arab Emirates
Reviewed 17 July 2015

Fantastic overnight stay after a very long 19hour journey. Staff very welcoming and room ready on arrival. Extremely comfortable room, excellent quality bed, bathroom and room amenities. Room service was excellent as was the quality of food that arrived. Breakfast next morning was excellent, featuring plenty of hot and cold choices including freshly squeezed orange juice, freshly made pancakes and...

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Helpful?
Thank Caroline W
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Caroline, I'm glad you enjoyed your visit with us, and fantastic to see you enjoyed our scrumptious breakfast! Pancakes are so good! If you book directly online, runway views are offered with a small upgrade fee and it is interesting to see how busy this little airport is - and of course without the thundering noise from the room....

Sydney, Australia
Reviewed 17 July 2015 via mobile

If ever there is a time when staff make a difference between good and excellent this hotel is one of them. After spending over 50 days in the last 6 months here I can honestly say it was like coming to a second home. They quickly remembered my name, took an interest in what I was doing and helped being...

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Helpful?
Thank Brian W
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Brian! Thank you for leaving us this great review. As you have said, we often have short stay guests with us during transit or just for a day before an early flight, so it is fantastic to hear back from a long stay guest! Feedback is crucial for us to improve, so please do feel free to share what...

Glasgow, United Kingdom
Reviewed 16 July 2015

This hotel is right outside the international terminal which was great for an early morning flight. The room was quiet, big and comfortable with all the necessary equipment. A nice gym with new equipment. I didn't eat here so cannot comment on the food. Found the reception staff to be friendly and efficient. Would stay here again.

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Helpful?
Thank melmin
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Great to see you had a comfortable stay with us, and even the gym - it is spacious with good range of equipments for a hotel gym, and glad you enjoyed it! Thank you for your stay, and hope you business visit went well. Have a great rest of the weekend. Sunny Goo Rooms Division...

Invercargill, New Zealand
Reviewed 14 July 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank smd55123
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Wellington, Wellington, New Zealand
Reviewed 14 July 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Caroline R
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Reviewed 14 July 2015 via mobile

The room is great and it is very convenient. We have stayed numerous times now and I can tell you the good always takes an hour and a half to get out, even a simple hamburger. The breakfast is average as well. They need to sort that aspect out and it would be great.

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Helpful?
Thank desmondw498
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your feedback Desmond, I'm very sorry to hear about the experience at the restaurant, we do have peak hours which can create delays in service but not at all hours of the day as mentioned. We would love to hear more from you to gather further information to make an improvement. Please contact me on h7485-rd@accor.com! Thank...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Conveniently located beside Auckland International Terminal and 30 minutes to the city centre, Novotel Auckland Airport provides the perfect accommodation solution for guests travelling in and out of New Zealand. Combining the beauty of natural landscapes with cutting edge architectural design, this hotel features 263 elegant rooms and suites, theatre-style conference centre, 10 meeting rooms, a restaurant and bar plus a fully equipped gym. Parking available at airport, fee applies. ... more   less 

Additional Information about Novotel Auckland Airport

Address: Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
Region: New Zealand > North Island > Auckland Region > Mangere
Price Range: RM754 - RM1,155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Airport 4.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
Novotel Auckland Airport Hotel Mangere
Novotel Auckland Airport Mangere
Hotel Style:
#1 Romantic Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Luxury Hotel in Mangere
#1 Family Hotel in Mangere
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Airport staff and other travellers.
33 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor runway view is nice.”
davidbH5418KW, 22 May 2017 | Read review
“Ask for a room that overlooks the terminal for a better view”
ronvoyage, 16 May 2017 | Read review
“Ask for the rooms that overlook the airport. The plane watching is great”
PAJ28, 16 May 2017 | Read review
“higher floors have outlooks”
rainman37, 11 May 2017 | Read review
“There are small lifts all rooms are small”
Joyhorne, 3 May 2017 | Read review
5 of 5
Expedia.com
US$158* /night
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NovotelUS$157
Booking.comUS$158
HotelQuicklyUS$208
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Prices are for 1 room, 2 adults
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