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Novotel Auckland Airport

4,595 reviews
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Traveller (719)
Room & Suite (488)
Dining (85)
Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from Novotel Auckland Airport
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,595)Write a Review
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264
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2,493
1,436
264
75
47
Show reviews that mention
All reviewsinternational terminalacross the roadauckland airportan early morning flightnew zealandnext morningbuffet breakfastlong flightcomfortable bedconvenient locationarriving lateroom ratebetween flightsrental caran overnight staywake up callstayed one night
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981 - 985 of 4,315 reviews
Reviewed 20 June 2016

Arrived late, departed early, but well designed hotel in super convenient location with very friendly staff helped considerably. Complimentary newspaper, express checkout. Will stay again for business.More

Review collected in partnership with Accorhotels.com
Thank Anton S
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 20 June 2016

Kia Ora Anton, Really great to read your review and to know that all of the little touch points and the service of the team helped in making your short stopover such a good experience! We'll look forward to your return! Sincerely, Jonathan Tremain Guest...More

Reviewed 19 June 2016

I really like the airport hotel...it is convenient...great atmosphere and service is great..breakfast is very good ...my only criticism was the menu in the restaurant, I strugggled to find something I liked..the menu from previous stays was much better.More

Review collected in partnership with Accorhotels.com
Thank mandymccann
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 20 June 2016

Kia Ora Mandy, Really nice to have you back with us - we're so pleased that you love Our Place! Great too that you enjoy the buffet breakfast. While we've changed our main dinner offering we're still making some of 'the classics' available through our...More

Reviewed 19 June 2016

We have recently stayed at the Novotel for a night en route to Australia and then for another night on our return. On both occasions we struck friendly and efficient reception staff. Our rooms were well appointed, spacious and most importantly, clean. They were also...More

Thank tanpic
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 20 June 2016

Kia Ora, Thank for breaking your trip (in both directions) with us! I'm pleased that our location was a big draw card and delighted that the team back that up with a warm welcome and great service across the stays. We hope to be seeing...More

Reviewed 18 June 2016

The Novotel at Auckland Airport is convenient and comfy for weary travellers. Nice staff and good food. I use this place several times a year whilst travelling to New Zealand on business, it is directly across from the International arrival hall.More

Thank Jim_Duncan
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 20 June 2016

Kia Ora Jim, Great to have had you back at Our Place - it's really nice to know that you return to us for the convenience of stepping off the plane and into your room while continuing to enjoy the hospitality of the team! Trust...More

Reviewed 18 June 2016

Our booking and arrival were pleasantly and efficiently handled. The room was comfortable. We had a very pleasant dinner in the restaurant and a brilliant breakfast the next morning. The restaurant staf were all extremely pleasant. A great place to recover from a flight.More

Thank Jenjud
Response from NAAGRM, Guest Relations Manager at Novotel Auckland AirportResponded 20 June 2016

Kia Ora, Thanks for your review - lovely to know that your time with us was a really positive experience made all the better with wonderful service from our team in the restaurant. We hope that you'll come and 'recharge the batteries' with us again!...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$187 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$187 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Mangere
#1 Business Hotel in Mangere
#1 Green Hotel in Mangere
#1 Romantic Hotel in Mangere
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (719)
Room & Suite (488)
Dining (85)
Amenities (35)
Business Centre & Event Rooms (2)
Questions & Answers
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Prasad M
15 February 2018|
AnswerShow all 9 answers
Response from Novotel A | Property representative |
Kia Ora Prasad, Thanks for your query - regrettably we have no car parking space of our own, however we're pleased to offer a discount on the airport car park - simply proceed to Car Park A (at the international terminal... More
1
Vote
Wayne C
26 January 2018|
AnswerShow all 2 answers
Response from JWoody65 | Reviewed this property |
It should be in their website. If not, give them a call/email and I’m sure they will gladly send you menu samples through 👍
0
Votes
Wayne C
26 January 2018|
AnswerShow all 4 answers
Response from Novotel A | Property representative |
Kia Ora Wayne, I'm really sorry for the delay in coming back to you - I've had some challenges accessing these messages. I hope I haven't missed your stopover? If you'd like access to all of our menus check the "About... More
0
Votes
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12345616
Room Tips
"Our room was 1023 and we loved the room - it was really quiet and had a view on the airport."
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"Higher level for runway views"
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"For aviation enthusiasts, an excellent view of the runway is available from the higher floors."
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"Ask to face the airport."
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